Oteri's Italian Bakery

Cake was EXACTLY like i requested. It was BEAUTIFUL & taste amazing! Customer service was also great!

Atmosphere: 5

Food: 4

Service: 5

THE CAKE WAS NOT FRESH!!!!! IT (THE CAKE) WAS 4 HOURS LATE!!!!! TERRIBLE CUSTOMER SERVICE!!!!!!

Atmosphere: 1

Food: 1

Service: 1

My son really love his kid. He was so happy.

Atmosphere: 5

Food: 5

Service: 5

I order all my cakes from their 62nd and woodland store it been over 20yrs. Love yall cakes .thank you again.

Atmosphere: 5

Food: 5

Service: 5

I ordered my Wedding Cake from Oteri's Italian Bakery. It was amazing. My guest wants to place orders. We really enjoyed the cake. It was beautiful, fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

Yesterday was my Birthday 10/2
My husband went to get me a strawberry shortcake
Over phone he was told it was one left but when he arrived was told they sold it.
But them she went to check amd said she had a extra she found . She put my name on the cake it was such horrible writing the cake had a Crack from one side to the other when I went to cut it is crumbled up had to use a spatula.
The icing was super hard and the cake looked horrible inside. It taste so freezer burned old and dried out I couldn't even cut it without it falling apart.
Why would she sell us that old cake. Not even whipped cream it was just hard icing. One of my guest definitely let me know it didn't taste good. I'm left with a cake nobody wanted not even me.

Food: 1

My birthday cake was so pretty and yummy !!!!

Atmosphere: 5

Food: 5

Service: 5

White background is the reference pic , I wanted a black background instead. The cake was PERFECT! My son cried tears of joy. Staff was super attentive and answered all questions in a super timely manner. I'd definitely recommend, going back next month for another bday cake ☺️

Atmosphere: 5

Food: 5

Service: 5

I love the Spider-Man cake. I ordered from old Terri’s. The cake was delicious. Also the treats I got the kids love they did an amazing job pick up was actually pick up time. It was ready. I would recommend them to anyone I know.

Atmosphere: 5

Food: 5

Service: 5

I got a quote online, correspondence was great, ordered cake online and submitted pic online. Fast and easy accommodations and great taste as always

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: My Cake

My cake came out exactly how I wanted and they communicated if they did not have something smooth process

Atmosphere: 5

Food: 5

Service: 5

The ordering site was very user-friendly. The team reached out promptly and maintained regular communication to ensure they understood my preferences. The cake was absolutely delicious. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: My Cake

they made my mom cake so beautiful 🦋

Atmosphere: 5

Food: 5

Service: 5

Omg this place smells like dumpster juice the smell is so bad that I could even stay to shop myself and my husband figured this would be a great place to take the girls to get some treats but boy was I mistaken !the lady at the front desk was OK not rude but not friendly either this place is a no go for me

Atmosphere: 1

Food: 1

Service: 3

Today was the day my cousin rang her bell Cancer Free the cake was delicious she loved it it came so beautiful

Atmosphere: 5

Food: 5

Service: 5