Papa John's in Philadelphia

“I’ve ordered a few times for pick-up from this location using the app and never had a problem. They prepare the food quickly, their efficiency is satisfactory. The food quality has been good, what I’d expect for a chain pizza brand. The plexiglass window inside and small standing room don’t provide the most welcoming atmosphere, but picking up usually only takes a few minutes (unless someone in front of you is slowly placing an order unsure of which toppings they want - lol it has happened).

Wheelchair accessibility: Door closes quickly and is heavy, not the best for those using a wheelchair/mobility device. There is a lip, not a fully flat surface to enter.“

“Food was good for the most part, it's your typical papa John's location that offers the usual deals and promotions during this time of the year. You could spend $30 and feed a family of 4, that's guaranteed. I'm not sure why there are no beach seats or chairs for customers to be seated while waiting for order but assuming that a certain type of crowd has since abused that convenience. The orders are usually ready within 15-20 minute wait time which is not that bad in comparison to other locations in the city. Especially with the heavy traffic and constant hustle and bustle in this particular area or WESTPHILA.“

“Besides the pizza I had in Rome Italy, this is the best pizza and wings I had in my life. The pizza is so good, my son cried when it ran out and took the left over wings to school which he never done before. This is the first day in a row I bought their pizza.“

“I have gotten delivery from this place and the person on the phone was very lovely and the process was done quick. I love how fast they deliver and it still steaming hot but the only thing that is wrong is that they mix up my order. Happily it was something me and my friends was being indecisive with.“

“I’ve never ordered from this location but was randomly craving Papa Johns as opposed to other chains or any Pizza Shop in specific as they typically have crazy wait times on a Saturday night at 8 PM. I ordered a Large pizza with extra cheese and their cheese sticks. Order was correct, food was still hot, delivery came within 20 minutes of me ordering off their website. They gave me all of the sauces I ordered etc.

Not sure why this place has such a bad rap review wise. It’s possible that since I live closer the delivery came very quickly, but I have nothing bad to say. Quality is the same as I remember (haven’t had it in over 5 years). I know I might be basic but I got exactly what I asked for. Hopefully the reviews on this place are on the up and up.“