I give up. This used to be my go to place to order from. Now this is the 3rd time recently that my order was wrong.
In today's instance, I ordered my usual pizza with cheese and sausage. Instead I got a tomato pie. You can clearly see on my receipt that I ordered extra cheese and sausage.
I called to get it fixed , and the phone rang forever and then disconnected.
I called again and the person on the phone blamed the delivery driver, and told me to call them. The driver didn't make the pizza, Top Tomato did. I don't know what happened to this place, but it has sunk faster than the Titanic.
Very horrible customer service all the way around.
The worst part is the restaurant did absolutely nothing to fix this, or make it right. If ANY attempt was made to help, I wouldn't have written a review. If this wasn't a repeat experience I wouldn't have written a review. I have praised this place in the past, but no more.
Carl Martin
Poor management. Good barstaff.
NorthWolfKing
I visited this place on eve of May-20th, and i was ushered to the bar on the first floor. I was served beer in a plastic based single use disposable tumbler while two senior citizen, who happened to be acquaintance of the bar tender were served in a glass. It's not the fact they were outta glasses bc of the ongoing party upstairs. This was discriminatory behavior and i failed to understand why this was the case. Also we already have this climate crisis and pollution problem then why single use plastic has become choice? Given every alcoholic beverage being acidic in nature, how it can be served in a plastic container?? Then there were flies.. ambassadors of everything that's garbage, were wandering over the food and instead of reading my book, i had to focus on keeping the flies off from the food. The staff couldn't care less. The bar tender was busy chatting anways. So if you're an ignorant who doesn't give care about environment and seek discriminatory treatment bc you have low self esteem and love unhygienic food. This is your go to place.
Alexander Urquiza
Had a long piece of blonde hair in my pizza. Unfortunate because the pizza looked really good.
Vanity Reviews
Who? Pizza Lovers, first date, birthday, partygoers, game day.
What? A Pizza Kitchen and Bar with great drink specials and the best DJ’s
Where? 116 S 11th St #Philadelphia, PA 19107
When? There’s always something happening here from happy hours to late night specials and always a themed party or holiday event.
Why? If you are looking for a great atmosphere thats fun, young and cool with delicious eats than you should stop by.
How? Top Tomato Bar is located on downtown Philly, and close to all major public transportation hubs. Street parking is not so easy but there are garages nearby. Less than $20 in am Uber/Lyft from many parts of the city.
Usama Ashraf
Delicious pizza! Crust is amazing too. A littlebit pricy, we spent about $46 for 1 large pizza, 1 personal size pizza and two cans of drinks.
Wil Liam Myers
Great pizza, great beer, great fun
Nohora Cruz
(Translated by Google) I bought some wings and they gave me the black potatoes, made with a black oil(Original)Compre unas alas y me dieron las papas negras , hechas con un aceite negro
Zachary Mills
Booked for a surprise party. Can’t say enough good things. They were on top of everything.
April Pfrogner
great pizza & bruschetta! love this place! employees are so nice.
I give up. This used to be my go to place to order from. Now this is the 3rd time recently that my order was wrong. In today's instance, I ordered my usual pizza with cheese and sausage. Instead I got a tomato pie. You can clearly see on my receipt that I ordered extra cheese and sausage. I called to get it fixed , and the phone rang forever and then disconnected. I called again and the person on the phone blamed the delivery driver, and told me to call them. The driver didn't make the pizza, Top Tomato did. I don't know what happened to this place, but it has sunk faster than the Titanic. Very horrible customer service all the way around. The worst part is the restaurant did absolutely nothing to fix this, or make it right. If ANY attempt was made to help, I wouldn't have written a review. If this wasn't a repeat experience I wouldn't have written a review. I have praised this place in the past, but no more.
Poor management. Good barstaff.
I visited this place on eve of May-20th, and i was ushered to the bar on the first floor. I was served beer in a plastic based single use disposable tumbler while two senior citizen, who happened to be acquaintance of the bar tender were served in a glass. It's not the fact they were outta glasses bc of the ongoing party upstairs. This was discriminatory behavior and i failed to understand why this was the case. Also we already have this climate crisis and pollution problem then why single use plastic has become choice? Given every alcoholic beverage being acidic in nature, how it can be served in a plastic container?? Then there were flies.. ambassadors of everything that's garbage, were wandering over the food and instead of reading my book, i had to focus on keeping the flies off from the food. The staff couldn't care less. The bar tender was busy chatting anways. So if you're an ignorant who doesn't give care about environment and seek discriminatory treatment bc you have low self esteem and love unhygienic food. This is your go to place.
Had a long piece of blonde hair in my pizza. Unfortunate because the pizza looked really good.
Who? Pizza Lovers, first date, birthday, partygoers, game day. What? A Pizza Kitchen and Bar with great drink specials and the best DJ’s Where? 116 S 11th St #Philadelphia, PA 19107 When? There’s always something happening here from happy hours to late night specials and always a themed party or holiday event. Why? If you are looking for a great atmosphere thats fun, young and cool with delicious eats than you should stop by. How? Top Tomato Bar is located on downtown Philly, and close to all major public transportation hubs. Street parking is not so easy but there are garages nearby. Less than $20 in am Uber/Lyft from many parts of the city.
Delicious pizza! Crust is amazing too. A littlebit pricy, we spent about $46 for 1 large pizza, 1 personal size pizza and two cans of drinks.
Great pizza, great beer, great fun
(Translated by Google) I bought some wings and they gave me the black potatoes, made with a black oil(Original)Compre unas alas y me dieron las papas negras , hechas con un aceite negro
Booked for a surprise party. Can’t say enough good things. They were on top of everything.
great pizza & bruschetta! love this place! employees are so nice.
Restaurantji Recommends
Excellent food & service, staff was friendly. And was fairly fast considering how much we ordered & everything made fresh.
the Top Tomato and Jersey Tomato were excellent!!!
Awesome Service! Great dance floor and huge food menu with lots of options! Delish!
Great food at a reasonable price for the city!
Tasty, good location, nice decor, friendly staff
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