Ruby's Cajun Seafood Boilhouse

I'm a customer of yours. I came to this branch and I had to enter the bathroom. The clerk prevented me from that. It was a racist feeling because I didn't buy bad treatment. I won't come again. Thank you from my heart.

Great great seafood

Food: 5

Service: 5

Recommended dishes: Sweet Potato Fries, Sweet Potato Fries and Fried Flounder

Great seafood place - yummy.

Atmosphere: 5

Food: 5

Service: 5

2/11/2025

This is a place I have ordered from a few times due to convenience. I have sat in and ordered out. Today I ordered walked in and placed an order as soon as they opened 11:30AM. Cash register was still loading told to use kiosk machine to order. Kiosk machine was out of order.

That wasn’t a problem I wanted to order lobster bisque soup with rice and fried catfish by itself. They would not allow ordering just fish would have to pay price of a platter. Okay fine. I than settled for the hibachi fried rice. I ordered 2 combo orders one with chicken and shrimp and one with sausage added to the combo and one sprite came up to about $ 32-34.

However when I got home the food was very distasteful not worth spending your money on did not taste anything like Hibachi fried rice. They give you a bunch of rice with small pieces of baby shrimp, pre-cooked chicken, sausage on top. The chicken is fake and precooked strips of chicken just terrible everything just taste like old bay. Nothing like your typical hibachi fried rice.

I recommend sticking to the seafood boils, mussels, oyster and things of that nature or even their fried baskets and that’s on a good day.

PROS: free parking, clean space, online ordering, pick up and delivery options, variety of seafood options, kiosk

CONS: food is a hit or miss, do not accommodate, some are fake premade food, customer service depending on cashier, presentation, small amounts of proteins, bland taste or just too much old bay

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Seafood Boil

One person in the crew had to send the steak back three times because it was not done right. Two other people their steaks were not what they ask for but they didn't want to send them back so they ate them. The all you can eat crabs we waited for the second go round for about 15 minutes

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Seafood Boil

I went there the first time and actually sat in and had no problems with the one clerk period then I return to get take out with family with me because I bragged about the oysters and they told us 10 minutes for raw oysters period After about 20 minutes I asked and the oysters still won't done after about 30 minutes. I asked again and the clerk became irate. Telling me that the oysters are frozen and we have to wait for them to fall out and just made no sense. With the lack of service that was being given period we will offer no accommodations. No appetizers for the week. She actually got upset with us because we were supposed to understand the process that the oysters have to fall out which made no sense. We ask for raw oysters not cooked.... Completely unacceptable!!!!

Atmosphere: 3

Food: 5

Service: 1

Food was great service was good

Atmosphere: 4

Food: 5

Service: 5

I just can't after these reviews.

Food decent when they feel like cooking but their attitude kills it. No specials or discounts. I'm vegan-pescerterian and got sick from their shrimp Po'boy. However, I've to also admit I've ate there dozens of times bc it was close to my job

Atmosphere: 1

Food: 3

Service: 2

Food was ice cold, bland and just not good.

Atmosphere: 3

Food: 1

Service: 3

The food was fine but I do recommend ordering online or via phone first. They arent quick and will lie about the wait time to insure you purchase. Its not a 10 minute wait, more like 25.

Atmosphere: 3

Food: 4

Service: 1

Loved the food and very satisfied with the deals

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dungeness Crab

Everything about this spot is on point!!! Food is fresh the seafood and sauce was made perfectly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dungeness Crab

Perfectly seasoned and fresh!!! Will be back

Atmosphere: 5

Food: 5

Service: 5

first time coming pass it was good had a boil with noodles and eggs and hush puppies customer service was cool no complaints will be back again