Starbucks

$ • Coffee Shops

Hours:
9430 Academy Rd, Philadelphia
(215) 673-4703

About Starbucks

Starbucks is a popular coffee shop with a mixed bag of experiences. While some customers have reported excellent service and friendly staff, others have had negative encounters with employees who are rude, unhelpful, and seem to want control. One reviewer had a frustrating experience with a manager who refused to add a drink to their order, contradicting themselves and wasting the customer's time. Another customer was upset when asking for a drink with no ice, only to receive a cup with "nothing but air" in it. Some customers appreciate that staff remember their orders, but others complain about being out of popular items like ham and Swiss paninis and cold foam. The location has a large free parking lot and is very busy, which can make getting through the drive-thru or finding a table slow. Many loiterers sit for hours, adding to the crowded atmosphere. Despite these issues, the staff are often very kind and hard-working, and the ambiance is cozy and welcoming, making it a decent place to relax or work. However, some customers feel the service can be inconsistent, with occasional rude behavior and problems with orders not being made correctly. Overall, Starbucks here can be hit-or-miss, with some enjoying a good experience and others leaving disappointed.

Customers' Favorites

Starbucks Reviews

2.8
225 ratings
Restaurantji Rating
5
29%
4
6%
3
5%
2
6%
1
54%
Food
3.0
Atmosphere
2.8
Service
2.7

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Hours

Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 5AM - 9PM
Friday 5AM - 8:30PM
Saturday 5:30AM - 8:30PM
Sunday 5:30AM - 8:30PM
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