Stopped in on 5/3/2023 at approximately 3:40 pm. There was at least one worker inside, but no one answered at the drive through window. I then parked my car to attempt to go inside and instead of speaking to me or acknowledging that this was their current operating hours and they weren’t open today, the worker locked the door and went in the back. Two other customer behind me also got ignored and had to drive away. I wouldn’t normally leave a review about something like this, but it’s not the first time this has happened. If you have to close down, write a note or change your hours. No need to blatantly ignore customers.
Shane B.
Staff make everyone that is ordering through drive through come in to the restaurant instead of taking order. Was very upsetting to see two elderly people have to walk in super slow with canes just to have to place their order.
J. Mitch
The best Arby's by far!!! Wrap your napkin around your neck and go all in cause they have the meats. Try em all you won't go wrong. J.MITCH Gives it ??
Brandon Feigel
Don't order GrubHub from here I ordered sandwiches none were correct I've been waiting 3 hours for a correct order let's see if the 3rs works
MP (Puma412)
Twice in the past 3 days I've stopped at dinner time and the drive-thru told me "they were not accepting orders at this time.". This has been a good store and a consistent location for my family. What's happening?
Andrew Gibson
Overly pleased with my visit, Matty who assisted me in my order was very pleasant to order from. Matty had exceptional communication skills and a unique way of making one feel good about ordering food from his location. Over all I believe Matty will have me returning and many others. I never write reviews unless its well deserved and he exceeded the standards which deserves recognition.
Thomas J. Dempsey, Jr.
The food is always fresh. The atmosphere is contemporary drive-thru (that's all I use), and the service is always, always outstanding! Just a great crew on every evening and weekend shift I've met.
jessica smith
The doors were locked at 645 pm on a Saturday even though a sign said dining room open. We placed an order for pick up through grubhub and just wanted to pick it up. So we went through drive thru, all of the menu was turned off. We pulled up to the window and the lady was instantly rude and refused to give us our food. I said it's our order and gave the name and her response was get another driver to pick it up. All while she has a lady standing in the lobby while small children are running around and playing with the vaccum. We were missing our drinks, a fry and the sandwiches were wrong. Of course she gave us even more attitude about that. The quality of the food was terrible and cold. This location is terrible and I will not return.
Chlovanna XD
Gm is highly rude. My brother is on a special diet and brought in a drink he can actually drink and the gm asked us to leave because he wasn’t allowed to have an outside drink. Plus he gave attitude when he took our order. Hospitality here is horrid. Didn’t even offer us a bag after he kicked us out.
Corey Brown
1 of the worst Arbys in all of Pittsburgh. Told me they were only taking online orders because they were understaffed. Could not order through drive through. WHAT!!!! Constantly a bad experience at this location.
Called twice, no one picked up. Drove up to the drive-thru speaker/menu, was told this establishment was an "Online Order Only" and had to leave without getting our Arby's. Quality of service/employees severely lacking, never again will we bring our money to this particular landfill.
Tiffini Dickinson
November 9 I stopped at Arby’s they were only doing online orders I have never heard that before They chased way a lot of business with only doing online orders
John Blakeley
Super gross inside. Arrived shortly after opening and the tables were sticky and gross, the condiment bar had old sediment, and the trash was overflowing from the previous day. The main dining room was unavailable due to random boxes being stacked on every table and the dining area by the counter was encrusted with the filth of previous diners. I honestly felt wrong for eating here; I've been through the drive through multiple times but never again. I'm really not sure how they pass the county health inspection.
Larry Johnson
Wow where to begin a coworker and myself visited after a hard 3/4 day at work. We were expecting your average maybe less than average fast food experience as the building is a little run down. Then the store manager according to his name tag which I can't remember his name takes our order which is large and full of requests. The food is delivered within minutes of ordering and we find a seat alone in the restaurant for we are kind of obnoxious. We both begin to eat because we were very hungry. We have been working for the past 6 hours after waking up and not eaten yet. We both agree that every item we have gotten was really really good. The bread was fresh, the meats were delicious, the fries hot and crispy. The service was great the food was unbelievably good. This Arby's by far is the best I've ever been to. ?
Jake Lowman
Used to be solid but they started slicing the meat too thick, just adhust the setting on the slicer on we good for a 5 star
Stopped in on 5/3/2023 at approximately 3:40 pm. There was at least one worker inside, but no one answered at the drive through window. I then parked my car to attempt to go inside and instead of speaking to me or acknowledging that this was their current operating hours and they weren’t open today, the worker locked the door and went in the back. Two other customer behind me also got ignored and had to drive away. I wouldn’t normally leave a review about something like this, but it’s not the first time this has happened. If you have to close down, write a note or change your hours. No need to blatantly ignore customers.
Staff make everyone that is ordering through drive through come in to the restaurant instead of taking order. Was very upsetting to see two elderly people have to walk in super slow with canes just to have to place their order.
The best Arby's by far!!! Wrap your napkin around your neck and go all in cause they have the meats. Try em all you won't go wrong. J.MITCH Gives it ??
Don't order GrubHub from here I ordered sandwiches none were correct I've been waiting 3 hours for a correct order let's see if the 3rs works
Twice in the past 3 days I've stopped at dinner time and the drive-thru told me "they were not accepting orders at this time.". This has been a good store and a consistent location for my family. What's happening?
Overly pleased with my visit, Matty who assisted me in my order was very pleasant to order from. Matty had exceptional communication skills and a unique way of making one feel good about ordering food from his location. Over all I believe Matty will have me returning and many others. I never write reviews unless its well deserved and he exceeded the standards which deserves recognition.
The food is always fresh. The atmosphere is contemporary drive-thru (that's all I use), and the service is always, always outstanding! Just a great crew on every evening and weekend shift I've met.
The doors were locked at 645 pm on a Saturday even though a sign said dining room open. We placed an order for pick up through grubhub and just wanted to pick it up. So we went through drive thru, all of the menu was turned off. We pulled up to the window and the lady was instantly rude and refused to give us our food. I said it's our order and gave the name and her response was get another driver to pick it up. All while she has a lady standing in the lobby while small children are running around and playing with the vaccum. We were missing our drinks, a fry and the sandwiches were wrong. Of course she gave us even more attitude about that. The quality of the food was terrible and cold. This location is terrible and I will not return.
Gm is highly rude. My brother is on a special diet and brought in a drink he can actually drink and the gm asked us to leave because he wasn’t allowed to have an outside drink. Plus he gave attitude when he took our order. Hospitality here is horrid. Didn’t even offer us a bag after he kicked us out.
1 of the worst Arbys in all of Pittsburgh. Told me they were only taking online orders because they were understaffed. Could not order through drive through. WHAT!!!! Constantly a bad experience at this location.
Restaurantji Recommends
Called twice, no one picked up. Drove up to the drive-thru speaker/menu, was told this establishment was an "Online Order Only" and had to leave without getting our Arby's. Quality of service/employees severely lacking, never again will we bring our money to this particular landfill.
November 9 I stopped at Arby’s they were only doing online orders I have never heard that before They chased way a lot of business with only doing online orders
Super gross inside. Arrived shortly after opening and the tables were sticky and gross, the condiment bar had old sediment, and the trash was overflowing from the previous day. The main dining room was unavailable due to random boxes being stacked on every table and the dining area by the counter was encrusted with the filth of previous diners. I honestly felt wrong for eating here; I've been through the drive through multiple times but never again. I'm really not sure how they pass the county health inspection.
Wow where to begin a coworker and myself visited after a hard 3/4 day at work. We were expecting your average maybe less than average fast food experience as the building is a little run down. Then the store manager according to his name tag which I can't remember his name takes our order which is large and full of requests. The food is delivered within minutes of ordering and we find a seat alone in the restaurant for we are kind of obnoxious. We both begin to eat because we were very hungry. We have been working for the past 6 hours after waking up and not eaten yet. We both agree that every item we have gotten was really really good. The bread was fresh, the meats were delicious, the fries hot and crispy. The service was great the food was unbelievably good. This Arby's by far is the best I've ever been to. ?
Used to be solid but they started slicing the meat too thick, just adhust the setting on the slicer on we good for a 5 star
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