I ordered the bucket of regular pretzel bites on Uber eats and of course when it showed up it was a small order of pretzels. How can someone confuse a huge bucket of pretzels to a small cup of pretzels? Absolutely poor management and extremely rude and tasteless employees. I definitely won’t be coming back!
Atmosphere: 1
Food: 1
Service: 1
Michael M
By far the worst experience at one of these in a mall food court. Could only order pretzel nuggets in a large size. When I asked for a regular pretzel I was informed they were no longer making them while the guy 2 feet from me was making nuggets on top of the pretzel prep area. 28.00 for nuggets, hot dog nuggets and 2 drinks. I also didn't get a receipt. This is probably my last visit for a long time.
Atmosphere: 1
Food: 1
Service: 1
Alaina Duffy
I placed an order. My total came to $13.90 and I was turned away because when I handed the cashier a 50 dollar bill, she told me she couldn't accept a $50 bill. So since that was my only means of payment and all that I had on me, I left.
Service: 1
Recommended dishes: Original Pretzel Nuggets Bucket
Mel Woods
great food AND great service!!
Trish Dessify
LOVE, LOVE , LOVE Auntie Anne's!
Waylon Francis
Great service
Trish Lynne
I love Auntie Anne's ❤️ especially the one at The Mall at Robinson
Carina DeFazio
This is one of the best Auntie Anne’s I’ve been too and I appreciate the service when the workers were remaking the pretzels fresh.
Jessica Alsbaugh
If I could give a lower star I definitely would! This place is the biggest joke I've ever seen! I waited at least 5 min watching an old hag play on her phone, my husband finally yelled "Hello" to get her attention and when I asked for an original pretzel she said it would be 20 min. And said " There's another pretzel place upstairs"I've never seen such Customer service in my life!!!
Jon Nicassio
Should you eat here: No…This Auntie Anne’s has really gone down hill. I use to get pretzels here all the time. However the past few times it has been stale and just outright gross. It’s a shame to see a business like this go down hill. I do not recommend.
got my order wrong and when i asked to fix it, got it wrong again and had attitude the whole time
Samantha Beatty
Love love love Auntie Anne's!!! I could eat here everyday if I could.
M Leigh
placed an online order, received a confirmation, showed up at the correct time and store was closed. employees didn’t think to call and let me know they would be closed??
Diane Cherry
Great for bad stomach.
Rebekah Ancrum
Their original pretzel bits are to die for! Staff often looks bored, but they are overall very friendly.
I ordered the bucket of regular pretzel bites on Uber eats and of course when it showed up it was a small order of pretzels. How can someone confuse a huge bucket of pretzels to a small cup of pretzels? Absolutely poor management and extremely rude and tasteless employees. I definitely won’t be coming back!
Atmosphere: 1
Food: 1
Service: 1
By far the worst experience at one of these in a mall food court. Could only order pretzel nuggets in a large size. When I asked for a regular pretzel I was informed they were no longer making them while the guy 2 feet from me was making nuggets on top of the pretzel prep area. 28.00 for nuggets, hot dog nuggets and 2 drinks. I also didn't get a receipt. This is probably my last visit for a long time.
Atmosphere: 1
Food: 1
Service: 1
I placed an order. My total came to $13.90 and I was turned away because when I handed the cashier a 50 dollar bill, she told me she couldn't accept a $50 bill. So since that was my only means of payment and all that I had on me, I left.
Service: 1
Recommended dishes: Original Pretzel Nuggets Bucket
great food AND great service!!
LOVE, LOVE , LOVE Auntie Anne's!
Great service
I love Auntie Anne's ❤️ especially the one at The Mall at Robinson
This is one of the best Auntie Anne’s I’ve been too and I appreciate the service when the workers were remaking the pretzels fresh.
If I could give a lower star I definitely would! This place is the biggest joke I've ever seen! I waited at least 5 min watching an old hag play on her phone, my husband finally yelled "Hello" to get her attention and when I asked for an original pretzel she said it would be 20 min. And said " There's another pretzel place upstairs"I've never seen such Customer service in my life!!!
Should you eat here: No…This Auntie Anne’s has really gone down hill. I use to get pretzels here all the time. However the past few times it has been stale and just outright gross. It’s a shame to see a business like this go down hill. I do not recommend.
Restaurantji Recommends
got my order wrong and when i asked to fix it, got it wrong again and had attitude the whole time
Love love love Auntie Anne's!!! I could eat here everyday if I could.
placed an online order, received a confirmation, showed up at the correct time and store was closed. employees didn’t think to call and let me know they would be closed??
Great for bad stomach.
Their original pretzel bits are to die for! Staff often looks bored, but they are overall very friendly.
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