Chipotle Mexican Grill
1685 Smallman St, Pittsburgh
(412) 746-0602
Recent Reviews
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Pure Trash, taste like garbage!!
Ordered on Uber Eats. After three drivers said that my meal was not made, finally cancelled after an hour of waiting.
Horrible the people working there nights need to be fired I ordered a bowl a salad and 3 tacos all of which were poorly made with none of the stuff I asked for to be in the bowl salad or tacos totally incompetent
One of the best Chipotles in the city. They keep food stocked
Very bad everything
Atmosphere: 1
Food: 1
Service: 1
There’s honestly no words. Every time I come here I wonder if it will be better and it never is. The guac was brown if that says anything…
Atmosphere: 2
Food: 2
Service: 1
I visited the Chipotle in the Strip District during a hectic dinner hour, and they were also juggling a big catering order at the same time. Despite the pressure, the team handled everything with incredible professionalism and speed. The line moved quickly, and every staff member stayed calm, courteous, and focused.
My food was fresh, perfectly prepared, and exactly how I ordered it. You could tell the team was working hard behind the scenes, but they never let the stress show. It’s rare to see that level of coordination and customer care during such a busy time. Huge kudos to the crew for delivering top-notch service under pressure—I’ll definitely be coming back!
Thank you!
Atmosphere: 5
Food: 5
Service: 5
I've been to this place several times and I am sorry to report that it has significantly deteriorated since opening. Mediocre food quality and small portions make the prices insulting. I will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Food is good, but the employees are so rude and i had to wait to order for 10 minutes because they are short staff
Atmosphere: 2
Food: 4
Service: 1
I usually like chipotle but my bowl was so salty I couldn’t eat it
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
I ordered delivery from this chipotle and the guacamole that was on top of my bowl was brown. Disgusting
Food: 1
Hate to complain too much, but I go here weekly and they’re always out of stuff, or forget to put things in the bowl. Seems to be a pattern.
Atmosphere: 3
Food: 1
Service: 2
Workers were very rude but my main beef is that I literally watched them make a fresh batch of veggies and then they told me that I couldn’t have any because it was for online orders only. Which is wild Also, they are stingy with the scoops. Do not go to this chipotle they suck get them out of the strip district !!!
Atmosphere: 1
Food: 1
Service: 1
Love Chipotle but the one in Strip they Never has vegetables and customer service needs improvement.
Atmosphere: 3
Food: 1
Service: 1
First of all, this chipotle is ABSOLUTELY terrible. I just left there and the service is horrible. They don’t know how to give decent portions and you have to consistently ask for another scoop after they gave you a VERY small scoop to start. Lamya was the person who checked me out…. Horrible experience. Overcharged. And terrible service. They were getting free Starbucks from the Starbucks employees nearby, and it’s not clean at all. This is a mess in a nice location.
Atmosphere: 1
Food: 1
Service: 1
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