Chipotle Mexican Grill

4861 McKnight Rd, Pittsburgh
(412) 367-4902

Recent Reviews

steve gilchrist

I never ate here. I was only in their parking lot. I don't know why Google follows every place we go?

David Lobosco

When we went there it was mostly teenagers there. The fountain drink machine was broke but they were really trying. The food and customer service was great

Jan Galbreath

The place was very dirty when we visited. The napkins were thrown on the condiment display still in the package. Drinks were empty, even one of the sodas. Ice machine was not working as well. Extremely disappointing.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Burrito Bowl

Gregory Keller

Staffing shortages is the root of the issue at this location. Always out of something here, worth the 10 min to get to the next one

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Burrito Bowl

Lily Anna

Friendly staff, quality food……but they’re always out of everything. They need to have managers that know what to order and how to prepare for the day so they aren’t constantly running out. This is why local businesses deserve business over chains!

Atmosphere: 1

Food: 4

Service: 4

Amanda Daugherty

Worst chipotle I’ve been to. Worth driving up McKnight to the one at McCandless Crossing.4/7/2024 Update: still a very poorly managed chipotle. Was denied walk in service at 2pm because they were “45 minutes backed up with online orders”

Service: 1

Trent Kusar

2nd time I’ve been to this location. Both times out of fajitas, corn and cheese. Do not come to this spot.

Atmosphere: 1

Food: 1

Service: 1

Nathaniel Jeffreys (NateZaaGreat)

Went in at lunch multiple times, no sour cream, no tomatoes, no corn, no steak, no beef. It’s always something with this location. And not just one thing multiple things missing. Do better

Carriebell Sampson

I just went to this Chipotle on Friday and I haven’t been to this one in awhile and let’s just say I will never go back. I wanted hard tacos but they were out of them at like 6:30pm in the afternoon. I understand a lot of these Chipotles run out of stuff fast but this is like the third chipotle to not have any hard tacos the past week. So then I got a bowl with chicken and everything else I get. As I’m eating the bowl, they barely gave any chicken and gave me all this sour cream & extra veggies that I asked for but they gave all this extra stuff and not enough chicken. Then the lemonade was so watered down that I went back and got me a sprite and I don’t even drink pop but all the juices were gone or watered down. It’s disappointing because I can tell that this Chipotle is just getting worse and the staff just don’t care anymore either. I did not even want the bowl, I wanted tacos but again they ran out of hard shells by like 6:30 in the afternoon and probably sooner. That was just the time I was there. Please get better.

Atmosphere: 1

Food: 1

Service: 1

Rohit P

Regardless of time, the items are always out of stock. But if at 9PM, which is a peak time for a 11PM closing time, if items are out of stock then it’s a problem. Cheese was out. Rice and lettuce were little. The restocking needs to be more prompt.

Atmosphere: 3

Food: 4

Service: 3

Jack Lawless

Worst Chipotle in Pittsburgh area, eveytime I go half the ingredients are out of stock.

Atmosphere: 3

Food: 2

Service: 2

eddie1980

Arrived in the afternoon. Ordered online and waited about 30 minutes for food while about 6-8 walk-ins got their food immediately. Store was dirty. Did not appear that the floor has swept, tables cleaned or garbage emptied the entire day. 2 of the 3 flavored drinks were empty. Meat portions stingy but that appears to be consistent among stores. Do not plan to return until I hear these issues are corrected.

Atmosphere: 1

Food: 4

Service: 2

Murodjon Azimov

Don’t go thereWorse chipotle in

Atmosphere: 1

Food: 1

Service: 1

Derick Woodard

They don’t close at 11. They close when they decided.

Service: 1

Lincoln Baldwin

Disclaimer, I only delivered here. But when I delivered here, they were about eight orders backed up. It was extremely overwhelmed.

Atmosphere: 4

Food: 5

Service: 2

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