Took forever to make one cold brew with 5 employees in the store. Service was bad
Atmosphere: 2
Food: 3
Service: 1
The GOOD Meow
Kayla at the drive through made our morning so much better! Freya’s first ever pup cup with extra love from the kind stranger at the window.
Atmosphere: 5
Food: 5
Service: 5
Dustin Getty
Update -
Placed an online order for pick up at the drive-through due to it being national drive-through day. Got to the location and there was a sign on the drive-through talk box that said it was out of order. (On Dunkin advertised ‘national drive thru day’). Drove up to the window and they could not open the window. Went into the building and was not greeted. I grab my mobile order (which was supposed to be two donuts). As I was leaving the store, heard an employee say loudly and rudely ‘ain’t there no sign out there?’ I answered her by saying, I saw a sign, but figured you could pass my mobile order through the window. She did not respond. Got back home and realized that the order was wrong. I received the wrong donuts.
Update - changing my 5 star to a 4 star. The employees here (for the most part, not all) are pretty unfriendly. Work on your customer service.
Yr typical Dunkin’ Donuts. Food is good. Wait time is fair. The staff could be friendlier. Have ordered from there about a dozen times and my order was only wrong once.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Donuts
Christian Saunders
Everybody has always been nice and they rarely have messed up my order. They're my go to.
Atmosphere: 4
Food: 4
Service: 4
Tina Soffa
Love Dunkin!!!!
Food: 5
Service: 5
Recommended dishes: Croissant, Iced Latte
timothy dugas
I come by a couple days a week in the afternoon, the staff are always friendly and smiling, my food always looks good, thanks yall
Atmosphere: 5
Food: 5
Service: 5
Frederick
What are you feeding me? I order and cheese TOAST. cheese melted on bread but it wasn’t toasted
Order 2 drinks and 2 sandwiches and bill was over $20.
Oh they over charged and they a $4 credit for 1 egg & cheese croissant 3,89 pls tx $4.16
My bill 15 dollars and some change for a bottle of Pepsi 20z and bottle of orange juice 2 sandwiches ( cheese toast and egg & cheese croissant)
Nasty and I ask myself what are they feeding me and I prescribed to eat. I am not a professional but I will not recommend and I ate there before but never again
Atmosphere: 1
Food: 1
Service: 1
Tiffany Rodgers
From 2022 until the beginning of 2024 My experience was always delightful I felt love in my coffee every one look pleasant and happy no long wait . Present date going into end of 2024 horrible Long wait staff is miserable my coffee taste different bacon soggy it just horrible forest hill stay away
Atmosphere: 1
Food: 1
Service: 1
Lynn Wilson
Decided to go in and there were people studying the bible
Food: 5
Service: 5
Julia Rodriguez
Great service from the drive thru. Thank you. Love the wake up wraps and the French curler
This Dunkin' is very hit or miss, unfortunately. The staff are generally kind but when ordering the same thing you will get a different product depending on the day. Additionally, the parking lot/drive through is not set up well and is usually very congested.
Atmosphere: 3
Food: 3
Service: 3
Robert Howard
I've ordered from this location twice and each time my, double shot espresso never seems to make it to my order. It's more an overwhelming creamer taste. As a coffee drinker you know the difference. Had I not gotten on the parkway I would have returned the product for refund, and a personal complaint. Give the people what they ask for plan and simple...
Service: 1
Lori Eisler
Easily accessible, personable staff
Atmosphere: 3
Food: 4
Service: 4
redtail usa
If I could give 0 stars I would. That Wendy woman who works there is a real piece of work one day I was there she was arguing with a gentleman in the store about drugs supposedly and a bunch of personal problems I'm here for coffee not to hear your white trash problems and she had a horrible odor coming from her not sure if it's from working there or personal heygine but it's safe to say it was a horrible experience I haven't been back since. They need to do a better job at hiring people who will be interacting with the public
Took forever to make one cold brew with 5 employees in the store. Service was bad
Atmosphere: 2
Food: 3
Service: 1
Kayla at the drive through made our morning so much better! Freya’s first ever pup cup with extra love from the kind stranger at the window.
Atmosphere: 5
Food: 5
Service: 5
Update -
Placed an online order for pick up at the drive-through due to it being national drive-through day. Got to the location and there was a sign on the drive-through talk box that said it was out of order. (On Dunkin advertised ‘national drive thru day’). Drove up to the window and they could not open the window. Went into the building and was not greeted. I grab my mobile order (which was supposed to be two donuts). As I was leaving the store, heard an employee say loudly and rudely ‘ain’t there no sign out there?’ I answered her by saying, I saw a sign, but figured you could pass my mobile order through the window. She did not respond. Got back home and realized that the order was wrong. I received the wrong donuts.
Update - changing my 5 star to a 4 star. The employees here (for the most part, not all) are pretty unfriendly. Work on your customer service.
Yr typical Dunkin’ Donuts. Food is good. Wait time is fair. The staff could be friendlier. Have ordered from there about a dozen times and my order was only wrong once.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Donuts
Everybody has always been nice and they rarely have messed up my order. They're my go to.
Atmosphere: 4
Food: 4
Service: 4
Love Dunkin!!!!
Food: 5
Service: 5
Recommended dishes: Croissant, Iced Latte
I come by a couple days a week in the afternoon, the staff are always friendly and smiling, my food always looks good, thanks yall
Atmosphere: 5
Food: 5
Service: 5
What are you feeding me? I order and cheese TOAST. cheese melted on bread but it wasn’t toasted
Order 2 drinks and 2 sandwiches and bill was over $20.
Oh they over charged and they a $4 credit for 1 egg & cheese croissant 3,89 pls tx $4.16
My bill 15 dollars and some change for a bottle of Pepsi 20z and bottle of orange juice 2 sandwiches ( cheese toast and egg & cheese croissant)
Nasty and I ask myself what are they feeding me and I prescribed to eat. I am not a professional but I will not recommend and I ate there before but never again
Atmosphere: 1
Food: 1
Service: 1
From 2022 until the beginning of 2024 My experience was always delightful I felt love in my coffee every one look pleasant and happy no long wait . Present date going into end of 2024 horrible Long wait staff is miserable my coffee taste different bacon soggy it just horrible forest hill stay away
Atmosphere: 1
Food: 1
Service: 1
Decided to go in and there were people studying the bible
Food: 5
Service: 5
Great service from the drive thru. Thank you. Love the wake up wraps and the French curler
Food: 5
Service: 5
Recommended dishes: Doughnut
Restaurantji Recommends
This Dunkin' is very hit or miss, unfortunately. The staff are generally kind but when ordering the same thing you will get a different product depending on the day. Additionally, the parking lot/drive through is not set up well and is usually very congested.
Atmosphere: 3
Food: 3
Service: 3
I've ordered from this location twice and each time my, double shot espresso never seems to make it to my order. It's more an overwhelming creamer taste. As a coffee drinker you know the difference. Had I not gotten on the parkway I would have returned the product for refund, and a personal complaint. Give the people what they ask for plan and simple...
Service: 1
Easily accessible, personable staff
Atmosphere: 3
Food: 4
Service: 4
If I could give 0 stars I would. That Wendy woman who works there is a real piece of work one day I was there she was arguing with a gentleman in the store about drugs supposedly and a bunch of personal problems I'm here for coffee not to hear your white trash problems and she had a horrible odor coming from her not sure if it's from working there or personal heygine but it's safe to say it was a horrible experience I haven't been back since. They need to do a better job at hiring people who will be interacting with the public
Atmosphere: 1
Food: 5
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
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