Three times I have went here on a Sunday and got stale donuts. There is no way that they are making them that morning.
Food: 1
Service: 1
Everet Lockhart
This place is great, but the drive thru gets backed up onto the main road sometimes .
Atmosphere: 5
Food: 5
Service: 5
Grace Lantzy
Maybe a year or two ago, I would’ve given this location 5 stars for everything, but no joke, I’ve had issues with at least something if not my entire order every single visit at this location. It’s always the same two three workers that are causing the issues, and it reflects on their organization.
Atmosphere: 1
Food: 2
Service: 1
Brennan Komlenic
It’s been about 2 months since I went here last. My order was completely wrong last time by the magnitude of not even close where I got a donut instead of my breakfast sandwich.
Went back 2 days ago - I was the only one in line in drive through when I got handed a single donut and told to enjoy my day…. I ordered 2 coffees, 2 breakfast bagels and a wake up wrap. I handed it back and received a single coffee with the assurance I would get my other 3 coffees…… after about 5 minutes I got my real order.
The people working the window just don’t pay attention at all, this place is a joke. I see no point in wasting my time and money here again. Spent 25$ for some shitty breakfast food and half warm coffee.
It’s honestly quite impressive…. Yall got me writing a review.
Atmosphere: 1
Food: 1
Service: 1
Sara P
Absolutely awful! Waited 25 minutes in line just for a coffee. When I pull up to the window, the worker asks if I've been waited on yet. I reply no I haven't gotten my coffee yet then he asks what kind of coffee I got. I told him the new donut frosted signature latte. I get an iced coffee with no flavoring, no sugar and a whole espresso bean found in my coffee.
Atmosphere: 1
Food: 1
Service: 1
Landas Landas
I have an emotional support dog and it is trained, I had to stop to buy something to drink since the self-service was taking a long time so I decided to go in with my dog, which is a small breed, when I entered immediately the manager stopped me at the door and He asked me to leave with my dog, I found this very strange because on other occasions when the manager is not there the other employees have been very kind to me and my pet….
Atmosphere: 2
Food: 2
Service: 2
Faye Blair
I love Duncan uses. I don’t have an issue with going through there, but one particular day the line was extremely long not as sure exactly what was going on cause it just been a busy day.
Atmosphere: 4
Food: 4
Service: 4
Lindsey Jeffries
Drive thru is quick and efficient. very clean. orders were correct and very tasty.
Parking: Open lot with wheelchair access
Wheelchair accessibility: Yes there is wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Egg and Cheese
LOU MARTIN
Watch out for the new person on the cashier!! I was overcharged..
i'm not usually one to leave reviews, but my best friend and i go to this location 2-3 times a week for iced coffee. we both work at a competing coffee chain (astroid...money) so we know how hard it can be to please coffee drinkers. the staff at this location consistently makes DELICIOUS bevs! their speed of service is superb and all the employees are super kind and hardworking. there's an urban myth that dunkin is inconsistent, but it really must be a myth because i've never left this location disappointed. keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Britney Haynes
They never have any donuts. It doesn’t matter what time of day it is. I don’t understand why they are not making more since they are open all day especially the more popular donuts. Then if you do get any donuts they taste like they sat for hours and are dry and hard. They always mess up my caramel iced coffee. I always get NO cream or sugar and they always put it in anyways.
Atmosphere: 3
Food: 1
Service: 2
joseph funaro
My favorite place . All the staff knows exactly what I order . Thank you at the Brentwood location.
Atmosphere: 5
Food: 5
Service: 5
Paul Sherman
Didn't get right and donuts did not taste fresh. This was a
Ice vanilla latte is my fav
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Latte
Three times I have went here on a Sunday and got stale donuts. There is no way that they are making them that morning.
Food: 1
Service: 1
This place is great, but the drive thru gets backed up onto the main road sometimes .
Atmosphere: 5
Food: 5
Service: 5
Maybe a year or two ago, I would’ve given this location 5 stars for everything, but no joke, I’ve had issues with at least something if not my entire order every single visit at this location. It’s always the same two three workers that are causing the issues, and it reflects on their organization.
Atmosphere: 1
Food: 2
Service: 1
It’s been about 2 months since I went here last. My order was completely wrong last time by the magnitude of not even close where I got a donut instead of my breakfast sandwich.
Went back 2 days ago - I was the only one in line in drive through when I got handed a single donut and told to enjoy my day…. I ordered 2 coffees, 2 breakfast bagels and a wake up wrap. I handed it back and received a single coffee with the assurance I would get my other 3 coffees…… after about 5 minutes I got my real order.
The people working the window just don’t pay attention at all, this place is a joke. I see no point in wasting my time and money here again. Spent 25$ for some shitty breakfast food and half warm coffee.
It’s honestly quite impressive…. Yall got me writing a review.
Atmosphere: 1
Food: 1
Service: 1
Absolutely awful! Waited 25 minutes in line just for a coffee. When I pull up to the window, the worker asks if I've been waited on yet. I reply no I haven't gotten my coffee yet then he asks what kind of coffee I got. I told him the new donut frosted signature latte. I get an iced coffee with no flavoring, no sugar and a whole espresso bean found in my coffee.
Atmosphere: 1
Food: 1
Service: 1
I have an emotional support dog and it is trained, I had to stop to buy something to drink since the self-service was taking a long time so I decided to go in with my dog, which is a small breed, when I entered immediately the manager stopped me at the door and He asked me to leave with my dog, I found this very strange because on other occasions when the manager is not there the other employees have been very kind to me and my pet….
Atmosphere: 2
Food: 2
Service: 2
I love Duncan uses. I don’t have an issue with going through there, but one particular day the line was extremely long not as sure exactly what was going on cause it just been a busy day.
Atmosphere: 4
Food: 4
Service: 4
Drive thru is quick and efficient. very clean. orders were correct and very tasty.
Parking: Open lot with wheelchair access
Wheelchair accessibility: Yes there is wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Egg and Cheese
Watch out for the new person on the cashier!! I was overcharged..
Restaurantji Recommends
i'm not usually one to leave reviews, but my best friend and i go to this location 2-3 times a week for iced coffee. we both work at a competing coffee chain (astroid...money) so we know how hard it can be to please coffee drinkers. the staff at this location consistently makes DELICIOUS bevs! their speed of service is superb and all the employees are super kind and hardworking. there's an urban myth that dunkin is inconsistent, but it really must be a myth because i've never left this location disappointed. keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
They never have any donuts. It doesn’t matter what time of day it is. I don’t understand why they are not making more since they are open all day especially the more popular donuts. Then if you do get any donuts they taste like they sat for hours and are dry and hard. They always mess up my caramel iced coffee. I always get NO cream or sugar and they always put it in anyways.
Atmosphere: 3
Food: 1
Service: 2
My favorite place . All the staff knows exactly what I order . Thank you at the Brentwood location.
Atmosphere: 5
Food: 5
Service: 5
Didn't get right and donuts did not taste fresh. This was a
Food: 3
Service: 3
Very rude service
Atmosphere: 2
Food: 3
Service: 1
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