We made a last minute reservation for 6 to celebrate my daughter’s birthday. The atmosphere was very relaxed and everything ordered was impressive. We started with the mussel, they were excellent. The rack of lamb is impeccable, and the crab cake sandwich was also very good. I will definitely come back. The band was a welcomed plus. Overall a great experience.
Atmosphere: 5
Food: 5
Service: 5
Margie Knaus
We had a reserved table for 10 (a happy hour last night @5:00) No one there to greet us. We literally had to find someone to seat us. No one came over for any kind of drink orders or otherwise. Someone had to get up from our table and speak to the bartender about drinks/food/etc. The restaurant was not busy at all and the bar wasn't even full. They gave us the impression that we were bothering them. Nice place, nice atmosphere - not so nice service.
Atmosphere: 3
Food: 5
Service: 2
Doug Fielding
Twelve of us had dinner last night for an impromptu wedding reception. Seems that everyone was happy with the food but the service was horrible.
This review is geared towards the management as I’m relatively sure the wait staff wasn’t trained properly from the beginning. Here are a just few examples:
When people are eating don’t remove their plates until ALL at the table are completely done. Our waiter removed the brides plates while there was food on it and she was still chewing. Several others were still eating too.
You clear plates from the left and serve from the right.
Do not present or ask if we want desert menus when people are still eating the main course and the table isn’t cleared yet.
Do not ask who has what meal or dessert at the table this is your job to know where food is placed.
Again, management please train your servers of proper high end restaurant etiquette I’m sure it will serve them well monetarily. We will definitely be back.
Atmosphere: 5
Food: 4
Service: 1
Taj Long
Randy always takes good care of us
Aïcha Thiam
Very small portion, especially the « accompagnement » mashed potatoes were tiny
Atmosphere: 4
Food: 1
Service: 4
Brian Davis
We had a great meal before the symphony. It was super convenient and the food was excellent. Our server, Jared, was incredibly well informed regarding the contents of the dishes which was important for my wife who is has very allergic to gluten. This will be a regular spot for dinner when we are visiting downtown.
Atmosphere: 5
Food: 4
Service: 5
Bryan Conrad
To set the stage Google lists fl2 as being open from 12 am to 3 pm My wife, two kids, and myself wanted a really nice breakfast, being as this was our first time in Pittsburgh for a taekwondo tournament. We walked from the convention center to the restaurant to find it closed. I tried talking with the manager of the restaurant but he refused to come out from the back room. Went down to the front desk, who called the manager that was staffed, twice (at this point it was 7:36am). Both times, the manager said that he was too busy opening the restaurant to speak to me. I was slightly agitated having walked at 7 am from the convention center and was going to inform them the google listing was wrong and leave it at that. However, being told that the manager was too busy to speak with me sent me over the edge and I am left with no recourse but to leave this review. I wish I could say the food was great and the service was impeccable, but service will receive a one star as I am not important enough to speak with.
Amendment: from 1 to 2 stars The manager who refused to speak with me called me to apologize. He was polite and humble. Truly wish he just spoke with me at the doors of the restaurant to begin with.
Service: 2
Bill
OHad a 7:45 reservation on a Thursday. The restaurant was mostly empty so my group of 4 sat at the bar after checking in with the hostess and had a drink. We sat at the table around 8:30 and the waiter informed us the kitchen was closing at 9. We put in an app and entrees and he brought the dessert menu and said if we wanted anything we should order now, so we put in 1 item to share. It took about 20mins for the food to come out and everything was brought at once, app, entrees and shortly after the dessert and check. The waiter was busy chatting with the one other table and there was no check in on drinks or coffee, he just came back for the check. The food was great but the service was very lacking for a high end expensive restaurant.
Allan
Our waiter knew we were on a timeline to get to a concert but we had an hour and half. The food came about 3 minutes before we had to leave. And he had pushed me into an entre I didn't like. They discounted that one entre but still made me pay for the rest of the food we had to walk of and leave.
Marisa
We had a 6 PM reservation and were promptly seated. We told our server we were celebrating my birthday and were going to an 8 PM show and needed to be done by 730 and assumed 90 minutes was plenty of time to have an appetizer and entree. We ordered within the first 10 minutes of being seated and got our salads and drinks shortly after that. After our salads were cleared, it took another 40 minutes for our entrees to come. We asked the waiter several times and reminded him of our time constraint, but despite this, saw many people who arrived after us being served before us. Our food came at 720, and when it came we asked for the check. It still took him until 740 to bring the check. They took a small amount off the bill, which hardly made a dent in a meal with $65 entrees that we barely got to enjoy. This is a top notch restaurant and one I've frequented often for business lunches and dinners. I also often go to the spa at this hotel (and was just there this past Thursday). I will not be returning.
The fish was bland and the cantaloupe was pesto’d. Not my best meal… 260$
Atmosphere: 3
Food: 3
Service: 4
sean
We go here several times a year - great restaurant, great drinks, great ambience. We met the chef Fernando this time and really nice guy - and the mole with the filet mignon - AMAZING! We were fortunate enough to have Jared again as our server and what a relaxed, professional, easy going, and personable server. It's always a joy to see him and chat with him. Overall - Floor2 is a great place to go before a show, sporting event, or just a night out without anything after. It's fun!
Maeve I
We went to fl.2 for breakfast and it was great. The atmosphere is very nice and modern, and the light from the windows, and view intro be kitchen is nice. I got the avocado toast, and my family ordered the American breakfast and the steel cut oats.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Avocado Toast
Jason Gyure
Great service and drinks!
Atmosphere: 5
Service: 5
River Bunce
Fancy atmosphere, but the food was bland and overpriced.
Vegetarian options: Limited vegetarian dishes. I found mine bland.
We made a last minute reservation for 6 to celebrate my daughter’s birthday. The atmosphere was very relaxed and everything ordered was impressive. We started with the mussel, they were excellent. The rack of lamb is impeccable, and the crab cake sandwich was also very good. I will definitely come back. The band was a welcomed plus. Overall a great experience.
Atmosphere: 5
Food: 5
Service: 5
We had a reserved table for 10 (a happy hour last night @5:00) No one there to greet us. We literally had to find someone to seat us. No one came over for any kind of drink orders or otherwise. Someone had to get up from our table and speak to the bartender about drinks/food/etc. The restaurant was not busy at all and the bar wasn't even full. They gave us the impression that we were bothering them. Nice place, nice atmosphere - not so nice service.
Atmosphere: 3
Food: 5
Service: 2
Twelve of us had dinner last night for an impromptu wedding reception. Seems that everyone was happy with the food but the service was horrible.
This review is geared towards the management as I’m relatively sure the wait staff wasn’t trained properly from the beginning. Here are a just few examples:
When people are eating don’t remove their plates until ALL at the table are completely done. Our waiter removed the brides plates while there was food on it and she was still chewing. Several others were still eating too.
You clear plates from the left and serve from the right.
Do not present or ask if we want desert menus when people are still eating the main course and the table isn’t cleared yet.
Do not ask who has what meal or dessert at the table this is your job to know where food is placed.
Again, management please train your servers of proper high end restaurant etiquette I’m sure it will serve them well monetarily. We will definitely be back.
Atmosphere: 5
Food: 4
Service: 1
Randy always takes good care of us
Very small portion, especially the « accompagnement » mashed potatoes were tiny
Atmosphere: 4
Food: 1
Service: 4
We had a great meal before the symphony. It was super convenient and the food was excellent. Our server, Jared, was incredibly well informed regarding the contents of the dishes which was important for my wife who is has very allergic to gluten. This will be a regular spot for dinner when we are visiting downtown.
Atmosphere: 5
Food: 4
Service: 5
To set the stage
Google lists fl2 as being open from 12 am to 3 pm
My wife, two kids, and myself wanted a really nice breakfast, being as this was our first time in Pittsburgh for a taekwondo tournament. We walked from the convention center to the restaurant to find it closed.
I tried talking with the manager of the restaurant but he refused to come out from the back room. Went down to the front desk, who called the manager that was staffed, twice (at this point it was 7:36am). Both times, the manager said that he was too busy opening the restaurant to speak to me.
I was slightly agitated having walked at 7 am from the convention center and was going to inform them the google listing was wrong and leave it at that.
However, being told that the manager was too busy to speak with me sent me over the edge and I am left with no recourse but to leave this review.
I wish I could say the food was great and the service was impeccable, but service will receive a one star as I am not important enough to speak with.
Amendment: from 1 to 2 stars
The manager who refused to speak with me called me to apologize. He was polite and humble. Truly wish he just spoke with me at the doors of the restaurant to begin with.
Service: 2
OHad a 7:45 reservation on a Thursday. The restaurant was mostly empty so my group of 4 sat at the bar after checking in with the hostess and had a drink. We sat at the table around 8:30 and the waiter informed us the kitchen was closing at 9. We put in an app and entrees and he brought the dessert menu and said if we wanted anything we should order now, so we put in 1 item to share. It took about 20mins for the food to come out and everything was brought at once, app, entrees and shortly after the dessert and check. The waiter was busy chatting with the one other table and there was no check in on drinks or coffee, he just came back for the check. The food was great but the service was very lacking for a high end expensive restaurant.
Our waiter knew we were on a timeline to get to a concert but we had an hour and half. The food came about 3 minutes before we had to leave. And he had pushed me into an entre I didn't like. They discounted that one entre but still made me pay for the rest of the food we had to walk of and leave.
We had a 6 PM reservation and were promptly seated. We told our server we were celebrating my birthday and were going to an 8 PM show and needed to be done by 730 and assumed 90 minutes was plenty of time to have an appetizer and entree. We ordered within the first 10 minutes of being seated and got our salads and drinks shortly after that. After our salads were cleared, it took another 40 minutes for our entrees to come. We asked the waiter several times and reminded him of our time constraint, but despite this, saw many people who arrived after us being served before us. Our food came at 720, and when it came we asked for the check. It still took him until 740 to bring the check. They took a small amount off the bill, which hardly made a dent in a meal with $65 entrees that we barely got to enjoy. This is a top notch restaurant and one I've frequented often for business lunches and dinners. I also often go to the spa at this hotel (and was just there this past Thursday). I will not be returning.
Restaurantji Recommends
The fish was bland and the cantaloupe was pesto’d. Not my best meal… 260$
Atmosphere: 3
Food: 3
Service: 4
We go here several times a year - great restaurant, great drinks, great ambience. We met the chef Fernando this time and really nice guy - and the mole with the filet mignon - AMAZING! We were fortunate enough to have Jared again as our server and what a relaxed, professional, easy going, and personable server. It's always a joy to see him and chat with him. Overall - Floor2 is a great place to go before a show, sporting event, or just a night out without anything after. It's fun!
We went to fl.2 for breakfast and it was great. The atmosphere is very nice and modern, and the light from the windows, and view intro be kitchen is nice. I got the avocado toast, and my family ordered the American breakfast and the steel cut oats.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Avocado Toast
Great service and drinks!
Atmosphere: 5
Service: 5
Fancy atmosphere, but the food was bland and overpriced.
Vegetarian options: Limited vegetarian dishes. I found mine bland.
Atmosphere: 4
Food: 2
Service: 3
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