Located right in the heart of the zoo - really great pizza slices and French fries. And amazing to know that the money goes right to the zoo for the betterment of the animals and the caretakers.
Atmosphere: 5
Food: 5
Service: 5
Nickle-Bee Antiques
I had a great lunch here at Jambo Grill! A lot of the food and drinks were pricey but it was still good nonetheless! I even saw a giraffe from my seat! The only thing I would say though is that the chicken tenders were extremely crispy and I actually had to peel off some of the breading but it was still good! My friend had the mac n cheese and he said it was good! Next time I visit the zoo I would eat here again!
Atmosphere: 5
Food: 5
Service: 5
chuck
Came here with grandkids. This was our only option. Hamburger was not good, fries and chicken fingers were okay.
Atmosphere: 3
Food: 3
Service: 3
renee Hart
We called 2 weeks ahead to let the Jambo Grill a school would be coming so they had enough staff and food ready ahead of time. The new system for ordering food does not take into account school visits and students that pay with cash. The touch screen ordering option for cards only allows a cell phone number to be linked which they did not have. There was only one person taking orders. They ran out of number devices so we needed to wait for more. With the new system, 50 plus students needed to stay near to hear their number called with all of the other patrons and schools also doing so. It was chaotic. Other patrons helped with calling out numbers so we could hear with all of the havoc and crowds of people. Having food like fries and chicken fingers made ahead of time would have helped. We have been coming here for years and knowing how much these children spend on the high priced food only to be rushed because of the time limit we have is unbelievable. This new system needs to be reevaluated especially when knowing many schools visit during the year. The staff did what they could during this frustrating time. This needs to be changed!
Atmosphere: 2
Food: 2
Service: 1
Ruth Haney
I'm glad the zoo is making improvements and the Grill is back open but this is a TEN DOLLAR Mac and cheese kids meal. Includes no side of drink and fits in the palm of my hand. Highway robbery and a shame... Do better Pittsburgh Zoo.
Brandon Glover
Very disappointed in the change that was made to Jambo. We are zoo members and are there several times a year and always ate here. The food was very good, they had great, unique offerings that were themed around the seasonal festivals, and the cafeteria style line was quite good at keeping the pace going.
The quality AND quantity of the food leaves a lot to be desired. We ordered personal pizzas and they were perhaps worse than school food. The drink fountains are gone, leaving you no refill options on drinks that cost them cents to provide.
I really hope the zoo management reconsiders what's going on here. This is the largest food venue in the park and it seems that nobody is happy with the change.
Atmosphere: 4
Food: 1
Service: 3
Lynn L
Non refillable fountain drink is disgusting and a fraud
Kate Ceraso
We have eaten here before and the food is good. But yesterday I wanted a coffee so we stopped in they have two options, hot and iced. I got the iced coffee with caramel, it was the worst coffee I have ever had in my life. It was in a plastic iced coffee cup but it was hot and didn’t have a single ice cube in it. They do have a good food menu though and if you sit outside you can see the animals which is cool
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Chicken Tenders, French Fries, Asian Salad with Grilled Chicken, Hot Dog and Fries, Bottled Water, Chicken Tender Basket, Hamburger Basket
Sonya Matthews
Ordered fries for $5.99 & an ice tea fountain drink for $6.49 filled with a cup full of ice. I asked for a refill and was told I’d have to buy another one. The point of getting a fountain drink is to get refills during the restaurant visit, however this place doesn’t allow it. I wouldn’t patronize this place again!!!
Atmosphere: 2
Food: 2
Service: 2
Eugene Uralsky
Insane prices, $7 for a fountain drink that you can not refill.
The drinks were watered down and the Pepsi wasn't even carbonated.
Mr. Dish11
Smallest portions I’ve ever seen. The kids Mac n cheese is 3 spoon fulls, my kids are still hungry and it’s $10 total rip off.
Atmosphere: 3
Food: 3
Service: 3
Jennifer Wilson
Yikes! the food was terrible. We split the buffalo chicken wrap- I wasn’t expecting it to be cold with cold chicken. Minimal sauce and lettuce. Cold shredded cheese. The texture was so mushy and stringy I had to stop eating it. The chicken tenders were very dry and not very warm- my kid only eats chicken tenders and he could only tolerate 3 small bites before calling it- it looked hard to chew. My other son had 3 or 4 bites of the burger. The fries were decent but just tasted like a bag of freezer fries. Too awful to take pictures of. One positive note- you can see the giraffe from the tables if he decides to walk over by the restaurant.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: French Fries
Bruno Poggi
They scam you with their refill option. The already extremely overpriced fountain drink is not refillable unless you buy the souvenir cup. But they do not let you know this beforehand (have to order on digital kiosk), and they do not let you upgrade from a normal cup to a souvenir cup after the fact. This is a predatory practice.
Ava Spencer
It was mid. The food was great. The coffee however was horrendous. My friends thought it was water from the safari. It looked like dirt and tasted like it too. Nothing like how it was advertised. Shame on you Jambo Grill.
Located right in the heart of the zoo - really great pizza slices and French fries. And amazing to know that the money goes right to the zoo for the betterment of the animals and the caretakers.
Atmosphere: 5
Food: 5
Service: 5
I had a great lunch here at Jambo Grill! A lot of the food and drinks were pricey but it was still good nonetheless! I even saw a giraffe from my seat! The only thing I would say though is that the chicken tenders were extremely crispy and I actually had to peel off some of the breading but it was still good! My friend had the mac n cheese and he said it was good! Next time I visit the zoo I would eat here again!
Atmosphere: 5
Food: 5
Service: 5
Came here with grandkids. This was our only option. Hamburger was not good, fries and chicken fingers were okay.
Atmosphere: 3
Food: 3
Service: 3
We called 2 weeks ahead to let the Jambo Grill a school would be coming so they had enough staff and food ready ahead of time. The new system for ordering food does not take into account school visits and students that pay with cash. The touch screen ordering option for cards only allows a cell phone number to be linked which they did not have. There was only one person taking orders. They ran out of number devices so we needed to wait for more. With the new system, 50 plus students needed to stay near to hear their number called with all of the other patrons and schools also doing so. It was chaotic. Other patrons helped with calling out numbers so we could hear with all of the havoc and crowds of people. Having food like fries and chicken fingers made ahead of time would have helped. We have been coming here for years and knowing how much these children spend on the high priced food only to be rushed because of the time limit we have is unbelievable. This new system needs to be reevaluated especially when knowing many schools visit during the year. The staff did what they could during this frustrating time. This needs to be changed!
Atmosphere: 2
Food: 2
Service: 1
I'm glad the zoo is making improvements and the Grill is back open but this is a TEN DOLLAR Mac and cheese kids meal. Includes no side of drink and fits in the palm of my hand. Highway robbery and a shame... Do better Pittsburgh Zoo.
Very disappointed in the change that was made to Jambo. We are zoo members and are there several times a year and always ate here. The food was very good, they had great, unique offerings that were themed around the seasonal festivals, and the cafeteria style line was quite good at keeping the pace going.
The quality AND quantity of the food leaves a lot to be desired. We ordered personal pizzas and they were perhaps worse than school food. The drink fountains are gone, leaving you no refill options on drinks that cost them cents to provide.
I really hope the zoo management reconsiders what's going on here. This is the largest food venue in the park and it seems that nobody is happy with the change.
Atmosphere: 4
Food: 1
Service: 3
Non refillable fountain drink is disgusting and a fraud
We have eaten here before and the food is good. But yesterday I wanted a coffee so we stopped in they have two options, hot and iced. I got the iced coffee with caramel, it was the worst coffee I have ever had in my life. It was in a plastic iced coffee cup but it was hot and didn’t have a single ice cube in it. They do have a good food menu though and if you sit outside you can see the animals which is cool
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Chicken Tenders, French Fries, Asian Salad with Grilled Chicken, Hot Dog and Fries, Bottled Water, Chicken Tender Basket, Hamburger Basket
Ordered fries for $5.99 & an ice tea fountain drink for $6.49 filled with a cup full of ice. I asked for a refill and was told I’d have to buy another one. The point of getting a fountain drink is to get refills during the restaurant visit, however this place doesn’t allow it. I wouldn’t patronize this place again!!!
Atmosphere: 2
Food: 2
Service: 2
Insane prices, $7 for a fountain drink that you can not refill.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The drinks were watered down and the Pepsi wasn't even carbonated.
Smallest portions I’ve ever seen. The kids Mac n cheese is 3 spoon fulls, my kids are still hungry and it’s $10 total rip off.
Atmosphere: 3
Food: 3
Service: 3
Yikes! the food was terrible. We split the buffalo chicken wrap- I wasn’t expecting it to be cold with cold chicken. Minimal sauce and lettuce. Cold shredded cheese. The texture was so mushy and stringy I had to stop eating it. The chicken tenders were very dry and not very warm- my kid only eats chicken tenders and he could only tolerate 3 small bites before calling it- it looked hard to chew. My other son had 3 or 4 bites of the burger. The fries were decent but just tasted like a bag of freezer fries. Too awful to take pictures of. One positive note- you can see the giraffe from the tables if he decides to walk over by the restaurant.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: French Fries
They scam you with their refill option. The already extremely overpriced fountain drink is not refillable unless you buy the souvenir cup. But they do not let you know this beforehand (have to order on digital kiosk), and they do not let you upgrade from a normal cup to a souvenir cup after the fact. This is a predatory practice.
It was mid. The food was great. The coffee however was horrendous. My friends thought it was water from the safari. It looked like dirt and tasted like it too. Nothing like how it was advertised. Shame on you Jambo Grill.
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