KFC
509 Penn Ave, Wilkinsburg
(412) 244-0779
Recent Reviews
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25 minutes to wait for the crispy? Are you serious?
Food: 2
Service: 2
Quick friendly service
Atmosphere: 5
Food: 5
Service: 5
This KFC location is supposed to open until 11pm they were closed at 10pm with reason why they were closed an hour earlier
The manger and her crew where very nice and understanding and helped me place a very nice order for my family
Atmosphere: 4
Food: 5
Service: 5
Customer Service was excellent.Served with a Smile. Food was Hot and fresh and TASTY. Great Job.
Atmosphere: 5
Food: 5
Service: 5
Absolutely terrible food, no drinks, out of Pepsi products, out of coleslaw. Chicken is tough, difficult to chew. My order of hot wings and wedge fries with coleslaw, when I arrived home and opened the box I had wings only. It took four calls back to the store before someone answered. I was told to come in for a replacement meal. I went the next day and was given another meal in place of the hot wings but no coleslaw. The entire experience with the 15221 KFC was disappointing. The restaurant needs updated the entry doors cleaned. I know this was the last time I will purchase from that location.
Atmosphere: 2
Food: 1
Service: 2
2 days in a row tried to stop at kfc both times no chicken and a 30 min wait! Employees were rude about it too
Placed a mobile order via app 10 minutes prior to arrival. When I arrived I was told I would have to come inside to pickup. Once I came inside to the counter they let me know that my order is not ready. After which I waited well over 30 minutes. This was the worst fast food service I have ever received. I only ordered two entrees Staff was also very unpleasant. Negative 5 stars!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
I don’t KFC not have ice for soda machine. Second KCF had no ice or chicken. The chicken tenders looked like kids meal
Atmosphere: 2
Food: 2
Service: 2
We ordered our meal roughly around 7:45pm. We arrived at 8:19 for pickup. The app indicated our meal was ready. Was told it would be another twenty five minutes. We came back 25 minutes later 8:45 and were to come back ten in ten minutes. This KFC used to have excellent service but lately it just seems like they get orders wrong or are running behind. This is the first we've ordered from there and left without a meal. We'll be disputing the transaction through our bank as we were unable to cancel through the app.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Even though they are understaffed, they are doing the best they can. They are working hard on getting their speed together- which I get is sometimes hard with only two or three people in the store. I give them credit where it’s due, and these young people definitely deserve the credit. They work hard to fulfill customer needs accurately and it a timely manner.
Atmosphere: 4
Service: 5
If those are the hours of operation why they close at 8:00 pm everyday ????
I like the workers and the chicken is the best. But that place is nasty. One cashier pants is so dirty that if he takes it off it'll stand up on its own. The best tasting KFC in the USA but c'mon do some cleaning. See that your workers come in clean. For atmosphere I'd do a zero.
Atmosphere: 1
Food: 4
Service: 4
Very bad service the place is i bad condition and the people di not use gloves when they interact with the food is discussing
Atmosphere: 1
Food: 2
Service: 1
Didn't have any power due to the storm so I put in an online order I got there and it was made fresh hot and to order the guy who served me was excellent 👌
Atmosphere: 3
Food: 4
Service: 4
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