Henry was our server and he was excellent and patient with all of our dietary modifications.
Dave the manager on call that night was amazing and helpful when our fish tacos didn't come out in a timely fashion.
Will definitely return
Thank you ❣️
Brent Woods II (Brent ThaDynasty.)
Still wonderful but the prices are now up also.... Spent a lil ova 80 for breakfast for 2 🤷🏽😅
Andrew Gill
So amazing! Recommend the Mac and Cheese Burger!! We always have the best time at this place that feels like home! Shoutout Jocelyn!
Batman Jawn
Elegant interior reminds me of Wayne Manor. Great selection of cheese cakes. We got take out but there was no wait for seating on a Sunday evening. Unlike the King of Prussia location!
Anonymous Chill
Not a bad place, but with the most recent meal I ordered it seemed like the food was not prepared as good at southside location compared to the Ross location.
Food was good. Waiter was not friendly at all. I guess he didn’t want to be there on Christmas eve. Wasn’t impressed. Didnt feel welcome.
Atmosphere: 3
Food: 4
Service: 3
Shane Ayers
It was absolutely amazing, and we had missed not being there over the last few years. We will definitely continue going back and sampling that huge menu….and of course trying different cheesecakes is a MUST!!
Buffalo blasters, ask for ranch. I'm not crazy about cheesecake but it's my favorite even tho it's expensive as hell.
Parking: Gotta pay on street toll parking or the jerks there will give you a ticket even if you leave for 4 minutes, speaking from experience, I hate those dudes
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cheesecakes
kaitlyn Truong
I went on a double date here to celebrate my best friends birthday. We had reservations at nine. we arrived on time and were seated immediately. our waitress took quite a long time to greet and take our orders, she was very kind. I would say that it was not crazy busy at all. there were plenty of empty tables. I don’t know if maybe they were understaffed but we didn’t get our food until around 10:15. Then, we ordered desert and that didn’t come out until 11:30. The store closes at 12. we originally thought we would have been there for an hour and a half, but were there for 2 and a half. I am upset with the experience my friends and I had. I have been here before and it was not bad at all. I am assuming they were understaffed, but i am disappointed.
For a chain restaurant it was pretty good. Our server was fantastic.
I wouldn’t recommend buying a slice of cheesecake at the display case up front though. They’ll put you in the queue with the rest of the orders. I waited 15 min for mine.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecakes, Salad
Andy D
A great place to eat, having seen the Cheesecake factory on american TV shows it was on our to do list while in Pittsburgh. Our server was attentive and explained the menu to us.
Food was amazing but the staff was off. I didn’t get any bread, never got a refill, he never even came to ask, just sat patrons and moved along . Didn’t write order down and of course it came out wrong.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Cheesecakes
A Herndon
Food was pretty good. Service was unbelievably slow. We waited 2.5 hours for a table which was fine, we went next store and hung out. But once we got there it took 20 minutes for someone to even acknowledge our party(13), from there it took another 20-30 minutes to get drinks, not all drinks were even brought. My nephew ordered a Shirley temple it took almost 45 minutes for it to be brought. We finally received bread after we asked 3 separate times. It was thrown on the table rudely by another server. Older woman with glasses. In total it took us 3 from the time we sat to get our food. I don’t know what was going on our server was sweet as can be. But everything seemed to lag. I saw a few managers walking around, but didn’t seem to do a single thing. And to end our night my son bit into his cheesecake with a surprise piece of hard plastic… as far as service I’ve been here during the week with maybe 10 tables in the entire place and the service was still unbelievably slow.
A reliable go-to for tasty meals.
Henry was our server and he was excellent and patient with all of our dietary modifications.
Dave the manager on call that night was amazing and helpful when our fish tacos didn't come out in a timely fashion.
Will definitely return
Thank you ❣️
Still wonderful but the prices are now up also.... Spent a lil ova 80 for breakfast for 2 🤷🏽😅
So amazing! Recommend the Mac and Cheese Burger!! We always have the best time at this place that feels like home! Shoutout Jocelyn!
Elegant interior reminds me of Wayne Manor. Great selection of cheese cakes. We got take out but there was no wait for seating on a Sunday evening. Unlike the King of Prussia location!
Not a bad place, but with the most recent meal I ordered it seemed like the food was not prepared as good at southside location compared to the Ross location.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Orange Chicken, Burger, Fries, Cheesecakes
Food was good. Waiter was not friendly at all. I guess he didn’t want to be there on Christmas eve. Wasn’t impressed. Didnt feel welcome.
Atmosphere: 3
Food: 4
Service: 3
It was absolutely amazing, and we had missed not being there over the last few years. We will definitely continue going back and sampling that huge menu….and of course trying different cheesecakes is a MUST!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Steak Diane & Chicken Madras, Cheesecakes
Buffalo blasters, ask for ranch. I'm not crazy about cheesecake but it's my favorite even tho it's expensive as hell.
Parking: Gotta pay on street toll parking or the jerks there will give you a ticket even if you leave for 4 minutes, speaking from experience, I hate those dudes
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cheesecakes
I went on a double date here to celebrate my best friends birthday. We had reservations at nine. we arrived on time and were seated immediately. our waitress took quite a long time to greet and take our orders, she was very kind. I would say that it was not crazy busy at all. there were plenty of empty tables. I don’t know if maybe they were understaffed but we didn’t get our food until around 10:15. Then, we ordered desert and that didn’t come out until 11:30. The store closes at 12. we originally thought we would have been there for an hour and a half, but were there for 2 and a half. I am upset with the experience my friends and I had. I have been here before and it was not bad at all. I am assuming they were understaffed, but i am disappointed.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Mashed Potatoes, Cheesecakes
Restaurantji Recommends
For a chain restaurant it was pretty good. Our server was fantastic.
I wouldn’t recommend buying a slice of cheesecake at the display case up front though. They’ll put you in the queue with the rest of the orders. I waited 15 min for mine.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecakes, Salad
A great place to eat, having seen the Cheesecake factory on american TV shows it was on our to do list while in Pittsburgh. Our server was attentive and explained the menu to us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Cheesecakes
very good food!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Birthday Cheesecake, Strawberry Cheesecake and Pecan Caramel Turtle Cheesecake, Burger, Fries, Salad
Food was amazing but the staff was off. I didn’t get any bread, never got a refill, he never even came to ask, just sat patrons and moved along . Didn’t write order down and of course it came out wrong.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Cheesecakes
Food was pretty good. Service was unbelievably slow. We waited 2.5 hours for a table which was fine, we went next store and hung out. But once we got there it took 20 minutes for someone to even acknowledge our party(13), from there it took another 20-30 minutes to get drinks, not all drinks were even brought. My nephew ordered a Shirley temple it took almost 45 minutes for it to be brought. We finally received bread after we asked 3 separate times. It was thrown on the table rudely by another server. Older woman with glasses. In total it took us 3 from the time we sat to get our food. I don’t know what was going on our server was sweet as can be. But everything seemed to lag. I saw a few managers walking around, but didn’t seem to do a single thing. And to end our night my son bit into his cheesecake with a surprise piece of hard plastic… as far as service I’ve been here during the week with maybe 10 tables in the entire place and the service was still unbelievably slow.
Atmosphere: 2
Food: 3
Service: 2
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