Benihana
$$$ • Japanese, Sushi Bars, Teppanyaki
Hours:
508 W Germantown Pike, Plymouth Meeting
(610) 832-5924
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Benihana Reviews
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We were seated 30 minutes after our reservation. They had no clean glasses to get our drinks, so another 20 minutes gone there. 3 hours after our reservation time we were finally leaving. When asked if this was a typical visit, the manager stated that corporate causes them to overbook reservations since some won’t show up. Unless you have 3 hours of your life you never want back, stay far away!
Had a 7:15 reservation. No one at the door, we waited until a host finally showed up. Seated at 8 pm. Drink orders were slow to arrive. We watched half of the table next to us, pay for their drinks and leave. The food was fine, the cook was fine. Service from the door to our table was poor. I'd understand if the place was packed, but there were empty tables everywhere. So no, I would not recommend this location. We drove an hour to give Benihana's a chance .... what a disappointment.
Benihanas has always been our family’s go to restaurant for special occasions or just to have a large meal.
Ratings
Menu
Hours
| Monday | 3 - 10PM 11AM - 2:45PM |
| Tuesday | 3 - 10PM 11AM - 2:45PM |
| Wednesday | 11AM - 11PM |
| Thursday | 3 - 10PM 11AM - 2:45PM |
| Friday | 3 - 11PM 11AM - 2:45PM |
| Saturday | 11AM - 2:45PM 3 - 11PM |
| Sunday | 11AM - 2:45PM 3 - 10PM |
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Benihana offers a typical Hibachi-style dining experience with a skilled chef and attentive waitstaff. The meals, which include an appetizer, salad, soup, entree, and dessert, are prepared with care and quality ingredients, though they may come with a higher price tag, especially when paired with an alcoholic drink. The Hibachi chef entertains guests with his charming and humorous performance, making the dining experience engaging and memorable. The restaurant also accommodates dietary restrictions, ensuring all guests can enjoy their meals.
Recent reviews highlight some challenges with service, including long waits for the chef to arrive and slow responses from servers, especially during busy nights like Saturday. Guests have noted that drinks can take a while to be served, and simple requests like straws may be delayed. Despite these issues, the food is often praised as worth the wait, with mentions of well-made drinks and enjoyable meals. Guests appreciate the friendly and attentive service from staff members, such as Alexis, and the skill of chefs like Muhammed, who make celebrations special. Overall, while the atmosphere remains lively and the food delicious, some customers feel the service could improve to enhance the overall experience.