“One of the best run fast food restaurants in Pottstown, second to DQ. Always fresh and hot. Employees are not always welcoming but they get the job done and rarely forget an item. The manager was rude to me when picking up for Uber Eats a few times when I asked for extra napkins or ketchup and one time was very rude when I had an order to pick up and I drove around and knocked on the window, they had closed 15 minutes early and wouldn't make the food. I lost money on that trip and reported to Uber but what are they gonna do? Stop taking orders from BK? Nope. So thats their downfall, but it still doesn't make them worse than McDonald's customer service and forgotten items.“
“My son and I go to this location pretty often. We have a weekly play date with a friend and the manager John is always so nice and attentive to everyone. He greets me very friendly when we walk in. And tonight a little girl pinched her fingers in the door and immediately sprung into action and looked at her fingers and gave her ice ( it was a very minor pinch) but he treated it as he would anyway. We only come here for him“