Starbucks

Every time I order a drink with extra stuff, they forget at least one thing, if not more. It wouldn’t be a big deal if the drink wasn’t already expensive but if I’m paying an extra dollar for cold foam I kinda sorta want the cold foam…u feel?
Also today they gave me a cracked lid, which I didn’t see till after I tilted it and it spilled all over my clothes cus I was driving, but it was a big enough crack that I feel like the person who put the lid on should’ve noticed… so… yeah

This morning, I stopped to treat myself to a coffee. I was so excited because I wanted to try the new wicked beverages. A little bit tired and overly excited I got my characters mixed up and accidentally ordered galendas‘s drink instead of elphabas. When I got the drink and saw it with pink, I was a little disappointed And the amazing woman working. The drive-through could tell. I explained that I got my characters mixed up and she extremely kindly made me a green drink instead, I love peppermint Matcha! It was one of the sweetest things and the woman working. The drive-through was one of the sweetest people I’ve ever met. Thank you so much for making my morning in my entire day!

Atmosphere: 5

Food: 5

Service: 5

This location is always filthy. Drive-thru wait times are consistently insane. Cold brews are always watered down; even with espresso shots. Workers always have bad attitudes. I've attempted to order a pumpkin cream cold brew at this location 4 times this season....and needless to say, nobody knows how to make proper pumpkin cream cold foam??? Even the manager that had to remake my drink the last time I was here was clueless. I now have to go to the Starbucks inside of Target down the road in order to receive a proper drink.

Atmosphere: 1

Food: 1

Service: 1

I just go in for a pickup of a small hot black coffee once in awhile and each time I go it is so relaxing and casual, it kind of warms your soul.

Atmosphere: 5

Service: 5

I usually never have issues besides the wait and sometimes my order not being the correct one. I can deal with that for how many times I come to this location. But… this morning, the lid was not secured and the coffee went all off the passenger side of my car and all over the console. I usually bring my son with me but I told him I would pick him up later. If he was sitting in the passenger seat, it would have been a completely different situation than me just calling to put a complaint in and making sure the lids are secured before giving it to the customer through the drive thru window. I can understand if it’s someone who just started and they are young but this should be taught about how bad someone can get burned. Always make sure the lids are on correctly!

I only visited this unAmerican institution to pick-up for someone else. The drink wasn't ready and I had to wait 10 minutes

Atmosphere: 1

Food: 1

Service: 1

Extremely frustrated and disappointed with my drink order today. After work, I stopped here and ordered an iced caramel macchiato with extra caramel there was literally no coffee in this- just a $7 caramel milk. I didn’t have time to turn around as I was on a time crunch, but I’m very upset about this as I don’t often treat myself to a coffee due to the price.

Atmosphere: 1

Food: 1

Service: 1

People on drive threw in the morning are very disrespectful and did not act very professional when speaking with me and was not concerned about my $12 drink I get every day losing one of ur best customers I hope management sees this and firers the lady's working the window on 08/12/2024 10:30am

Atmosphere: 1

Food: 1

Service: 1

What takes so long? Each time through the drive through its more than a 10 minute wait. Mobile order doing a walk in? You're going to be standing there for 20 mins minimum. Absolutely ridiculous.

I order in the mobile app. I enjoy their drinks as a treat. We go to the one at The Promenade of Saucon Valley. Their is plenty of outside seating. The drinks are always made to order and perfect every time.

Atmosphere: 3

Food: 3

Service: 5

Thanks for service

Atmosphere: 5

Food: 5

Service: 5

Great service and fast drive thru

Atmosphere: 5

Food: 5

Service: 5

Uber Eats driver. Been waiting approximately 10 mins

Atmosphere: 3

Food: 3

Service: 3

Never again bad parking the worst

- slow service
- cashier service was slow
- person handling sandwiches just throws it across the table for customers to fetch