Staff hardworking and helpful. The staff are so very nice here.
Atmosphere: 5
Food: 5
Service: 5
Catjtk 109
Waited for my food. Watched as all of them sat there and talked. Saw my bag sitting there and thought they still had to put somthing in it only for them to hand it to me after it sat there for 5 minutes.
Atmosphere: 4
Food: 5
Service: 2
Brittany
Rude employees and very
Atmosphere: 1
Food: 1
Service: 1
Stefanie Ricard
I always enjoy the food here, but tonight my pizza was not very warm. Staff is always super friendly though. We sat beside the "fire" and enjoyed the warmth and coziness.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fruit, Broccoli Cheddar Soup
Flora P
Placed our order and after it was ready I realized I ordered the wrong bowl. Apparently I ordered a Mediterranean bowl instead of a Baja. The manager Brenda not only had them make me a new bowl but wouldn’t charge me the difference and gave me a takeout for the mistaken order my Baja bowl was great as usual as was my husband’s bacon avocado sourdough melt.and my autumn squash soup. True customer service and good food!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Soup, Panera Sourdough Melts
Paul Zenone
We have a organization (Providing Hope) where we help those in need & Panera Bread donates to us so we are able to do
Atmosphere: 5
Food: 5
Service: 5
Lori Rimby
There was barely any chicken salad or turkey in the sandwiches. It barely even covered one half of the bread. Mostly lettuce and tomato. When you pay almost 10$ for a sandwich you would expect to get some meat. Very disappointing. Won’t be going back.
Food: 1
Service: 4
Jennifer Nitka
Never again...the immaturity i just experianced was unheard of. They messed up my ordered and then threatened to throw food at me. Management just laughed it off. I had to call the corporate offices and they are having an area or regional person get back to me. No one should be allowed to talk like that.
Atmosphere: 1
Food: 1
Service: 1
Julian Greenberg
Ordered from this Panera via Doordash. They sent one item from our order correctly. Otherwise they sent the completely wrong soup and missed all the rest of the order and chose to send that to us. It can't be that hard to look at the order and make sure things are in the bag before sending. I rather my order take 5 more minutes then whatever that pathetic excuse of service was.
Food: 3
Service: 1
Manish Sisodiya
I am giving 4 star just to the staff attitude, response, customer handling and generosity. But food quality and delivery not the best. We have ordered food for team where pizza set at the bottom of all the bags and delivered smooshed, to eat that I had to scrap from the box lid and put it back on crust which is no good to eat. I have complaint about it and response was really good ? , I got offered replacement. I went other day they gave me pizza replacement and complimentary cookies. when I started eating, it’s no good usually Panera’s Pizza have crispy crust (that’s why I like their pizza, thin and crispy) this crust was chewy.I still happy with the response from Nick and Paul but unhappy with the food preparation.
My favorite place to stop for a drink to take to work. Love being in Sip Club! The food is yummy, and the service at this particular Panera is great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Baguette, Soup, Sandwich
Carol Falicki
Go there once a
Atmosphere: 5
Food: 5
Service: 5
Emily Boyle
Quick and friendly service! The eating area is clean and well kept. One of the best of their locations.Parking: Plenty of parking!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Mac & Cheese, Panera Caesar Salad, Sandwich
Tripper Harrison
Ordered the Mediterranean Bowl for myself and food for the family to go and got home and opened this. If you want to know what the actual Mediterranean Bowl should look like go on the Panera website menu to see. Not only was the bowl completely missing any lettuce or greens as is listed in the ingredients the contents of the bowl barely touched the rim. I'm supposed to pay 11.95 for the full price of a bowl while your employees skimp and raje short cuts and stick it to customers. I can not tell you how furious I am with this location. If you are a chain and carry a name then take some damn pride in that name and make and package food that is consist with the Panera name and consistent with each visit. I have come here for years and this is the last straw. I've had sandwiches be given to me made to two bread ends. Other sandwiches made missing lettuce., missing feta. Smoothies missing. Your staff can't seriously be this inept or you just honestly don't care. The inconsistency is staggering. When you pick up your food the employees don't even acknowledge you. I'd say I'd return and during my next purchase open up all my food in front of them like the children they are working inside but that isn't worth my stress. Id rather drive the 9 miles to Wyomissing from now on so I know I will at least get food in the quality and quantity that is supposed to be known by Panera. Your location is a stain on the Panera name
Staff hardworking and helpful. The staff are so very nice here.
Atmosphere: 5
Food: 5
Service: 5
Waited for my food. Watched as all of them sat there and talked. Saw my bag sitting there and thought they still had to put somthing in it only for them to hand it to me after it sat there for 5 minutes.
Atmosphere: 4
Food: 5
Service: 2
Rude employees and very
Atmosphere: 1
Food: 1
Service: 1
I always enjoy the food here, but tonight my pizza was not very warm. Staff is always super friendly though. We sat beside the "fire" and enjoyed the warmth and coziness.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fruit, Broccoli Cheddar Soup
Placed our order and after it was ready I realized I ordered the wrong bowl. Apparently I ordered a Mediterranean bowl instead of a Baja. The manager Brenda not only had them make me a new bowl but wouldn’t charge me the difference and gave me a takeout for the mistaken order my Baja bowl was great as usual as was my husband’s bacon avocado sourdough melt.and my autumn squash soup. True customer service and good food!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Soup, Panera Sourdough Melts
We have a organization (Providing Hope) where we help those in need & Panera Bread donates to us so we are able to do
Atmosphere: 5
Food: 5
Service: 5
There was barely any chicken salad or turkey in the sandwiches. It barely even covered one half of the bread. Mostly lettuce and tomato. When you pay almost 10$ for a sandwich you would expect to get some meat. Very disappointing. Won’t be going back.
Food: 1
Service: 4
Never again...the immaturity i just experianced was unheard of. They messed up my ordered and then threatened to throw food at me. Management just laughed it off. I had to call the corporate offices and they are having an area or regional person get back to me. No one should be allowed to talk like that.
Atmosphere: 1
Food: 1
Service: 1
Ordered from this Panera via Doordash. They sent one item from our order correctly. Otherwise they sent the completely wrong soup and missed all the rest of the order and chose to send that to us. It can't be that hard to look at the order and make sure things are in the bag before sending. I rather my order take 5 more minutes then whatever that pathetic excuse of service was.
Food: 3
Service: 1
I am giving 4 star just to the staff attitude, response, customer handling and generosity. But food quality and delivery not the best. We have ordered food for team where pizza set at the bottom of all the bags and delivered smooshed, to eat that I had to scrap from the box lid and put it back on crust which is no good to eat. I have complaint about it and response was really good ? , I got offered replacement. I went other day they gave me pizza replacement and complimentary cookies. when I started eating, it’s no good usually Panera’s Pizza have crispy crust (that’s why I like their pizza, thin and crispy) this crust was chewy.I still happy with the response from Nick and Paul but unhappy with the food preparation.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
My favorite place to stop for a drink to take to work. Love being in Sip Club! The food is yummy, and the service at this particular Panera is great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Baguette, Soup, Sandwich
Go there once a
Atmosphere: 5
Food: 5
Service: 5
Quick and friendly service! The eating area is clean and well kept. One of the best of their locations.Parking: Plenty of parking!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Mac & Cheese, Panera Caesar Salad, Sandwich
Ordered the Mediterranean Bowl for myself and food for the family to go and got home and opened this. If you want to know what the actual Mediterranean Bowl should look like go on the Panera website menu to see. Not only was the bowl completely missing any lettuce or greens as is listed in the ingredients the contents of the bowl barely touched the rim. I'm supposed to pay 11.95 for the full price of a bowl while your employees skimp and raje short cuts and stick it to customers. I can not tell you how furious I am with this location. If you are a chain and carry a name then take some damn pride in that name and make and package food that is consist with the Panera name and consistent with each visit. I have come here for years and this is the last straw. I've had sandwiches be given to me made to two bread ends. Other sandwiches made missing lettuce., missing feta. Smoothies missing. Your staff can't seriously be this inept or you just honestly don't care. The inconsistency is staggering. When you pick up your food the employees don't even acknowledge you. I'd say I'd return and during my next purchase open up all my food in front of them like the children they are working inside but that isn't worth my stress. Id rather drive the 9 miles to Wyomissing from now on so I know I will at least get food in the quality and quantity that is supposed to be known by Panera. Your location is a stain on the Panera name
Atmosphere: 1
Food: 1
Service: 1
Kitchen Sink Cookie!!!! The best!
Atmosphere: 5
Food: 5
Service: 5