Plain & Fancy Donut Shop

got an açaí bowl here a couple of times and they’re DELICIOUS! wonderful customer service and very neat on the inside.

Always a wonderful place with amazing food!

Atmosphere: 5

Food: 5

Service: 5

We arrived shortly before closing time. The lady at the counter let us know they no longer had donuts available but they did have bear claws. We purchased two of them to take to someone's home that evening. Everyone shared them because they were huge and we all agreed they were delicious!

Atmosphere: 3

Food: 5

Service: 5

I had the éclair and the lemon filled, both were very soft and tasty with lots of filling inside.

Parking: May have to walk a little ways, but worth it.

The food and service is excellent! Best donuts in Schuylkill County!!

Kid-friendliness: Very

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Pretzel Bucket, Pretzels Hot Dog with Chips, Pretzel Bites, Sticky Bun

Welcome back to Schuylkill Haven! The bear claws have been added to their menu!! Delicious. It's great to be able to buy them again. The sticky buns are also excellent. ❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

I am going to start by saying that I have bought at the least 10 bear claws from here since moving in November. I have grown up in the area and we LOVE seeing Joe Valenti in the mornings when my mother and I stop in for pastries.

Now for the worst "customer service" experience I have ever been involved in personally. I purchased a vanilla bear claw (and 6 donuts) at around 2:15 on Wednesday February 5th. After getting home we tried the donuts, which are usually very good. The problem comes when I cut into the bear claw. The icing would usually be of the "consistency" of Chocolate Ganache (I'll shout this again because he thought he was funny correcting me) CHOCOLATE GANACHE...It was in fact "donut icing". I mean that DISGUSTING icing they use in cheap grocery store donuts

I go back to the store around 3:15 and they have a customer so I see who I believe is the "GM" and his ignorant wife. I say this because instead of listening to what I had to say I was met with an argument. I told them I had been here multiple times and this was not how they were normally prepared. The GM joked that it wasn't ganache but he KNEW exactly what I was talking about. He even tried to gaslight me by saying "I just saw you a few days ago, is that when you got it?." Which I hadn't seen him in over a month. He offered no solution or refund. Just asked if I would like to try another. So I obliged and knew immediately after seeing about 10 other bear claws....the icing was wrong on ALL of them.

So I waited as the customer who was waiting paid for her 2 Pretzels...and it was her first time there and probably her last because even SHE felt uncomfortable when the owner and his "dog" were barking at me. So I politely declined the bear claws. Asked simply if I could have a turnover...he said they have cherry and apple and pointed them out. I took one and left.

I grew up in this area and I literally work around food and pastries EVERY DAY. I was actually told that "mayyyyyybe...this isn't to YOUR LIKING...but that's the way we've always made them.

Who says that to a loyal customer? So I'm going to attach a picture of a previous bear claw and the vanilla one from today. You can be the judge...but they are NOT the same.

Atmosphere: 1

Amazing food and service! I would be broke if I lived in Haven!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Phenomenal. Will return to try all menu items.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

We tried Plain and Fancy for the first time since new ownership. We got the bacon egg and cheese on a pretzel roll and a half dozen donuts. Cost was $18.
Donuts we got were glazed, vanilla sprinkled cake, sugar cookie, powdered raspberry filled, hazelnut and Boston cream. I will say I personally felt the Boston cream and hazelnut weren't my favorites and I wouldn't order them again, but my husband enjoyed the Boston cream. The yeast rings and cake donuts are wonderful. Get them earlier in the day and you'll get to enjoy the slight crisp on the outside they get after coming off the fryers which is the absolute best part of a fresh donut. The cake donut was soft and dense inside, excellent ratio of icing which was also delicious. The raspberry filled has always been a favorite and just like I remembered. The sugar cookie was amazing and I'd get that again for sure. Glazed was also very good. The breakfast sandwich was both filling and satisfying. Really enjoyed the pretzel bun and the ratio of eggs/bacon/cheese to bun. The pretzel has a crispy bottom and my husband and I both really enjoyed it.

I will say bottom line : it's very good and if it was a little cheaper or if they ran some specials I'd likely make it a weekly visit.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Doughnut

The doughnuts are excellent and their menu has a lot of intruding options that I can't wait to try out.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Really kind and patiently waited for us they got our order done fast and it was very delicious i recommend the cinnamon pretzel. Their aćai bowl was delicious and very fully and such a great price didn’t have any photos this time because the food was eaten to quickly but definitely coming here again

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

I love their pretzels taste better then Auntie Ann's pretzels

Atmosphere: 5

Food: 5

Service: 5

We’ve had pretzels, donuts, pretzel pizza, breakfast sandwich, iced coffees and now açaí bowls! Everything is so delicious - highly recommend! 😋

everything was delicious and staff were so nice!