Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Customers' Favorites
Munchkins Donut Hole Treats
Bacon Egg and Cheese
Iced Matcha Latte
Half Dozen Donuts
Grilled Cheese
Avocado Spread
Iced Macchiato
Hash Browns
Iced Latte
Bagel With
Dunkin' Donuts Reviews
272 ratings
Share your opinion about Dunkin'
Nice Dunkin, friendly staff!
I love dunkin, I get a coffee from one almost every day. This one, you can be the only car in the drive through, and be getting a singular coffee.. they will ask you to pull up to the parking lot. This happens every time I come here. I dont know if they're tricking their drive through wait times, or what. But it is simply bad costume service. You end up waiting twice as ling for them to bring multiple people's order out at the same time.
I ordered donuts and a coffee i got the coffee right away I had to mention the donuts after waiting 15 minutes
Hours
| Monday | 4AM - 9PM |
| Tuesday | 4AM - 9PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4AM - 9PM |
| Friday | 4AM - 9PM |
| Saturday | 4AM - 9PM |
| Sunday | 4AM - 9PM |
Dunkin' in downtown Scranton has a friendly and attentive staff, despite occasional issues with safety and parking. The drive-thru is a popular choice due to quick service. Regular customers are impressed by how well the staff remembers their orders. Although the location is always busy, the wait times are manageable. The hardworking and charismatic crew ensures that customers are well taken care of, even during hectic times.
The staff is described as beyond nice and polite, with a wonderful employee, the store manager, providing outstanding customer service and a fantastic atmosphere. Customers have praised the great French cruller and the typically good food and drinks. However, some have expressed concerns about the occasional rude or ignorant staff member, which can leave a bad taste. Overall, the Dunkin' in downtown Scranton offers a positive experience for most customers.