Chipotle Mexican Grill
400 S State Rd, Springfield
(484) 472-8533
Recent Reviews
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Absolutely the worst service ever at all the chipotles I have been to .. the other one has incompetent employees who can’t get a mobile order right .. this one has the worst customer service .. the girl who made my burrito and rang us up had a terrible attitude .. like she was mad that we were here .. didn’t even say thank you after we paid ..
Atmosphere: 1
Food: 2
Service: 1
Ordered 5 item and all of them were wrong. Missing multiple topping and meats. Ordered online and 8:30 pick up and arrived and waited another 25 mins. They also kicked out the guest eating there at 9pm when the hours are until 10pm. This place was disgusting with trash overflowing out of the trash cans. The staff are not mean or unprofessional, they just don’t care. Bye bye Chipotle. The supervisor should be fired for allowing once a good place to the disgrace it is today.
Atmosphere: 1
Food: 2
Service: 1
The workers here are so nice. The food is fantastic. Great staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Burrito Bowl
Fire the whole staff and start again this is getting ridiculous. No one cares. No one remembers anything. No one wants to clean up. They just want to collect the check and make a mess.
Atmosphere: 1
Service: 1
Unprofessional Staff ! They don’t know how to talk with customers . Very bad experience .
Atmosphere: 1
Food: 1
Service: 1
This is the worst Chipotle I ever ordered from. We ordered through UberEats. Ordered steak 3 tacos and chicken 3 tacos meals both with fajita veggies and cheese. Received 2 meals of chicken tacos with 4-5 tiny pieces of chicken on each, no fajita veggies and barely any cheese in a soaking wet bag. Will never order from this place again. Other locations around, although not great, are better so if you are ordering through a delivery service, avoid State rd Chipotle.
Food: 3
Service: 2
Super tasty
Atmosphere: 5
Food: 5
Service: 5
I ordered burrito bowls and the portion size was about half the normal size. Big rip off.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Burrito Bowl
Came to this location cause the other one is rated 2.2 stars… ? Not happy with the left overs presentation, was hungry so didn’t want to drive elsewhere again… I regret it…
Atmosphere: 1
Food: 1
Service: 1
For a Saturday, it felt understaffed. Still the team was working hard and the food was what you expect for Chipotle.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burrito Bowl
Restaurantji Recommends
This is a stopping point when we must go to PHL airport to pick-up guests. Whereas some Chipotle's will skimp on portions, this one is always fair. 3-star for atmosphere because every Chipotle in America has their music turned up so loud you cannot hear the person next to you. Especially if you are hard of hearing (disability) like me. So we eat in our car where it is peaceful.
Parking: Shopping mall with plenty of parking.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fajita Veggies, Steak, Burrito Bowl
There are no good chipotles in the area. Won’t go to the macdade or Springfield one and we ordered here… didn’t even put beans on my wife and my bowl. No one reached out if they were out (“hey would you like black beans instead”), really simple. Again, there are no good chipotle’s in this area
Atmosphere: 4
Food: 2
Service: 4
I like this Chipotle at Marple Shade Crossing. The service is good and polite. Cipolle food always taste good. And the atmospher is good.
Atmosphere: 5
Food: 5
Service: 5
Clean, efficient, and yummy
Atmosphere: 5
Food: 5
Service: 5
After having a bad experience at the chipotle on township line. We came here young man was working on take out orders and came to help me. Thank you! You came in clutch. Thank you for your outstanding service
Atmosphere: 5
Food: 5
Service: 5
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