Today I ordered on the app and went through the drive through to pick up my order. I waited 25 minutes in the drive through line to get my food. I was shorted an item in my order as well as condiments that I had to pay extra for. The service at this location gets worse and worse each time I go. I'll be visiting another restaurant from now on.
Atmosphere: 1
Food: 1
Service: 1
Smith Paul
very bad, speaking very rude, don’t even know what i ordered? so what are you doing here?
Atmosphere: 1
Service: 1
D'Marco Fusco
Slowest McDonald’s I’ve ever been to. They had to ask what I ordered at the window and what sauces I ordered.. two separate questions and left me waiting for 15mins at the drive thru window
Service: 1
Megan Mercier
30 minutes for a small curbside order, spilled our drink on the way to the car and never brought a replacement. Ordered 2 burgers with just cheese and bacon, one had ketchup and no bacon, the other had bbq sauce. Pathetic.
There are frequent inaccuracies in coffee orders, and customer service is unsatisfactory. The attitude of most staff, excluding one or two, and the head manager is unacceptable.
Atmosphere: 2
Food: 2
Service: 1
Nick Sumrell
Said hello to the guy at the screen and proceeded to say “what can I get for you”, twice and goes “do you see how annoying that is, what do you want”. Absolutely terrible service and food was soggy and disgusting. Fire the guy working at that screen
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcchicken
Monica
Walked into McDonald's and our order got messed up. Told the kid everything we wanted and he even repeated it back and instead of a limited time sandwhich we ended up with a packet of tangy bbq. The ice cream we gotten was put into a cone instead of a dish when I told him it was for our son when I wanted in a dish.
Service: 1
Nuriddin Xudoyberdiyev
The worst branch store of Mc.Donalds, there staff are so bad, slow and no communication with customers, after 9 p.m they don't make delivery, they have single excuse like short staff, they are liar, please main office of Mc.Donalds fix this store and change staff.
Atmosphere: 1
Service: 1
Recommended dishes: Hamburger, Cheeseburger
Kierra Benner
The "manager" here (rude guy with a ponytail and was in a red McDonald's shirt) is totally unprofessional. I overheard him say to a customer "I said pull forward idiot" and he was also refusing to talk to the people in the store who were from door dash..there was an issue and he would not talk to people from the corporation on the phone.(Mind you it was not busy whatsoever) He was also audibly complaining about customers well within ear shot of the dining room. He should most definitely not be in a management position. Learn how to treat people with respect, your customer service skills are severely lacking. I will not be frequenting this location for this reason alone.
Buyer beware they’re charging EXTRA for sauces that came complimentary with your nuggets. Ordered a 6 piece nugget today and numerous other food items, asked for my 1 allowed honey packet and the cashier on the drive thru machine said it’d be extra.
At this point I’d suggest not going to any McDonald’s that is doing this. This isn’t asking for numerous extra sauces, just wanted my ONE honey packet that was included when I used to work at one back in the day. This situation is extremely similar to the 20 piece nugget (but sauces cost extra no matter what) I experienced before New Years.
Jason Weinberg
Bathroom was dirty and staff didn't greet us but as always the food was good .
Atmosphere: 3
Food: 4
Service: 4
Trucker Trust
It’s not perfect. Fries cold and unsalted, but I prefer it over the McDonalds location on North Atherton with the Walmart.
Today I ordered on the app and went through the drive through to pick up my order. I waited 25 minutes in the drive through line to get my food. I was shorted an item in my order as well as condiments that I had to pay extra for. The service at this location gets worse and worse each time I go. I'll be visiting another restaurant from now on.
Atmosphere: 1
Food: 1
Service: 1
very bad, speaking very rude, don’t even know what i ordered? so what are you doing here?
Atmosphere: 1
Service: 1
Slowest McDonald’s I’ve ever been to. They had to ask what I ordered at the window and what sauces I ordered.. two separate questions and left me waiting for 15mins at the drive thru window
Service: 1
30 minutes for a small curbside order, spilled our drink on the way to the car and never brought a replacement. Ordered 2 burgers with just cheese and bacon, one had ketchup and no bacon, the other had bbq sauce. Pathetic.
Atmosphere: 1
Food: 1
Service: 1
Just got coffee ☕
Atmosphere: 3
Service: 5
There are frequent inaccuracies in coffee orders, and customer service is unsatisfactory. The attitude of most staff, excluding one or two, and the head manager is unacceptable.
Atmosphere: 2
Food: 2
Service: 1
Said hello to the guy at the screen and proceeded to say “what can I get for you”, twice and goes “do you see how annoying that is, what do you want”. Absolutely terrible service and food was soggy and disgusting. Fire the guy working at that screen
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcchicken
Walked into McDonald's and our order got messed up. Told the kid everything we wanted and he even repeated it back and instead of a limited time sandwhich we ended up with a packet of tangy bbq. The ice cream we gotten was put into a cone instead of a dish when I told him it was for our son when I wanted in a dish.
Service: 1
The worst branch store of Mc.Donalds, there staff are so bad, slow and no communication with customers, after 9 p.m they don't make delivery, they have single excuse like short staff, they are liar, please main office of Mc.Donalds fix this store and change staff.
Atmosphere: 1
Service: 1
Recommended dishes: Hamburger, Cheeseburger
The "manager" here (rude guy with a ponytail and was in a red McDonald's shirt) is totally unprofessional. I overheard him say to a customer "I said pull forward idiot" and he was also refusing to talk to the people in the store who were from door dash..there was an issue and he would not talk to people from the corporation on the phone.(Mind you it was not busy whatsoever) He was also audibly complaining about customers well within ear shot of the dining room. He should most definitely not be in a management position. Learn how to treat people with respect, your customer service skills are severely lacking. I will not be frequenting this location for this reason alone.
Restaurantji Recommends
Buyer beware they’re charging EXTRA for sauces that came complimentary with your nuggets. Ordered a 6 piece nugget today and numerous other food items, asked for my 1 allowed honey packet and the cashier on the drive thru machine said it’d be extra.
At this point I’d suggest not going to any McDonald’s that is doing this. This isn’t asking for numerous extra sauces, just wanted my ONE honey packet that was included when I used to work at one back in the day. This situation is extremely similar to the 20 piece nugget (but sauces cost extra no matter what) I experienced before New Years.
Bathroom was dirty and staff didn't greet us but as always the food was good .
Atmosphere: 3
Food: 4
Service: 4
It’s not perfect. Fries cold and unsalted, but I prefer it over the McDonalds location on North Atherton with the Walmart.
Atmosphere: 4
Food: 4
Service: 4
Typical McDonald's, clean and efficient.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hamburger
The food was good. Service was good.
Atmosphere: 4
Food: 4
Service: 4
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