I ordered the plate that came with 2 entrees got the broccoli beef and teriyaki chicken with fried rice. The broccoli was mostly raw and the beef was literally 3 little strips smaller than a stick of gum. The chicken was rubbery and very fatty.
Atmosphere: 4
Food: 3
Service: 5
Amanda Martzall
I walked in to them making fresh orange chicken, however, the first bowl is my portion, verses my friends portion. They had plenty of orange chicken, so I'm not sure why my portion was so small. My server, Abigail S, watched me taking the pictures, and did not ask if everything was ok with my order.
The rice, even though it was dried out, had good flavor. The orange chicken, even though I watched them make it, didn't seem fresh. 🤔
Atmosphere: 1
Food: 2
Service: 1
Nathan Beaudin
Under weight and with poor execution! This place is lacking in all areas!
Atmosphere: 1
Food: 1
Service: 1
None
Here's my takeaway after multiple orders in person and delivery throughout two months.
The food is usually pretty hot and fresh, even delivered it doesn't lose quality fast. If you order delivery through the panda app, and they make a mistake the online support team is pretty good for compensation. Ordering through a third party leaves less room for improvement.
My only complaint would be that I saw staff eating and using the bathroom with their aprons on, and one of the managers had a very oily hat that they touched multiple times then resumed working. Although I'm sure they wash their hands there is some room for hygiene practice discussion.
Overall the food is good, and the employees seem hard working if not overworked.
jam788
Said "Busy day" making chit chat with the line worker who replied "I don't want to be here"-twice! What? One food handler not wearing gloves and another person wiping down the chair bottoms and putting the dirty rag on the table top. Gross. The manager appreciated me brining it to his attention. All these places are dealing with a work force that no longer wants to work at all since covid relief. I get it. But these people have a package worth 40K now on the low end. 70K for Supervisors and Managers make 100K. I'm sorry but it's just not my problem. I'm not spending 14 bucks for a plate of fast food to be in this environment and risk my health too by putting whats on the floor into my mouth off my napkin on the table.
Food is generally pretty good - it's a shame
Atmosphere: 1
Food: 4
Service: 1
Dakotah Kunz
Food was good and the staff was friendly!
Atmosphere: 5
Food: 4
Service: 5
Yong Jung
Customer service is the most horrible in my life experience ever. Staffs are not capable of treating customer's order correctly. Their communication is the worst as well. I don't know how they can maintain the business. If they are at a big city, I bet they got in bankruptcy already. You should thank State College is the small town.
Atmosphere: 1
Food: 1
Service: 1
Salma Ben Rebah
Honestly my experience was good. I had the orange chicken, fried rice, honey sesame chicken and chow mein.
Food: 4
Service: 4
Recommended dishes: Honey Sesame Chicken and Chow Mein
Raja K
Made no mistakes. Food was fresh and good. Service was really good too.
Atmosphere: 5
Food: 5
Service: 5
Duane Gildea
So I was so hungry my sugar was literally dropping and the team here at this Panda Express whipped me and my co-workers up an amazing meal and then somehow, stupidly, I threw away the receipt for a lunch that is reimbursable. The manager on duty, Drake, stopped when he was doing once the restaurant slowed and the place was immaculate and immediately researched how to reprint my receipt. Whether or not he is successful at that task he is successful at maintaining this Panda Express
Food tastes bland and the portion size just went downhill Wouldn’t go back. The quality of this branch isn’t what it used to be
Food: 2
Service: 3
Mohammad Jawad
Love this place and you never know when cooked the old food from yesterday. You feel like everything is fresh made but when you taste feels like it was last nights remaining food
Atmosphere: 4
Food: 2
Service: 3
Emily Reifel
Ordered the firecracker shrimp and maybe had 3 shrimp... the amount of chow mein was miniscule and they were out of most items on a Friday evening when they were not even busy. Plus I paid upcharge on fire cracker shrimp and 3 meals and drinks was 48 bucks! What a disappointment and a rip off
Carrie Brown
This is hands down the worst location I have ever been to. I have visited three separate times and each time was grossly disappointed. Visit one I found a staple in my food, visit two the meal served to me was barely room temperature, and this last visit I sat at the drive-thru for over 15 minutes with absolutely no response from anybody before finally driving off.Unfortunately, this is left such a bad taste in my mouth that I will probably never visit Panda Express again for as long as I live.
I ordered the plate that came with 2 entrees got the broccoli beef and teriyaki chicken with fried rice. The broccoli was mostly raw and the beef was literally 3 little strips smaller than a stick of gum. The chicken was rubbery and very fatty.
Atmosphere: 4
Food: 3
Service: 5
I walked in to them making fresh orange chicken, however, the first bowl is my portion, verses my friends portion. They had plenty of orange chicken, so I'm not sure why my portion was so small. My server, Abigail S, watched me taking the pictures, and did not ask if everything was ok with my order.
The rice, even though it was dried out, had good flavor. The orange chicken, even though I watched them make it, didn't seem fresh. 🤔
Atmosphere: 1
Food: 2
Service: 1
Under weight and with poor execution! This place is lacking in all areas!
Atmosphere: 1
Food: 1
Service: 1
Here's my takeaway after multiple orders in person and delivery throughout two months.
The food is usually pretty hot and fresh, even delivered it doesn't lose quality fast. If you order delivery through the panda app, and they make a mistake the online support team is pretty good for compensation. Ordering through a third party leaves less room for improvement.
My only complaint would be that I saw staff eating and using the bathroom with their aprons on, and one of the managers had a very oily hat that they touched multiple times then resumed working. Although I'm sure they wash their hands there is some room for hygiene practice discussion.
Overall the food is good, and the employees seem hard working if not overworked.
Said "Busy day" making chit chat with the line worker who replied "I don't want to be here"-twice! What?
One food handler not wearing gloves and another person wiping down the chair bottoms and putting the dirty rag on the table top. Gross.
The manager appreciated me brining it to his attention. All these places are dealing with a work force that no longer wants to work at all since covid relief. I get it. But these people have a package worth 40K now on the low end. 70K for Supervisors and Managers make 100K. I'm sorry but it's just not my problem. I'm not spending 14 bucks for a plate of fast food to be in this environment and risk my health too by putting whats on the floor into my mouth off my napkin on the table.
Food is generally pretty good - it's a shame
Atmosphere: 1
Food: 4
Service: 1
Food was good and the staff was friendly!
Atmosphere: 5
Food: 4
Service: 5
Customer service is the most horrible in my life experience ever. Staffs are not capable of treating customer's order correctly. Their communication is the worst as well. I don't know how they can maintain the business. If they are at a big city, I bet they got in bankruptcy already. You should thank State College is the small town.
Atmosphere: 1
Food: 1
Service: 1
Honestly my experience was good. I had the orange chicken, fried rice, honey sesame chicken and chow mein.
Food: 4
Service: 4
Recommended dishes: Honey Sesame Chicken and Chow Mein
Made no mistakes. Food was fresh and good. Service was really good too.
Atmosphere: 5
Food: 5
Service: 5
So I was so hungry my sugar was literally dropping and the team here at this Panda Express whipped me and my co-workers up an amazing meal and then somehow, stupidly, I threw away the receipt for a lunch that is reimbursable. The manager on duty, Drake, stopped when he was doing once the restaurant slowed and the place was immaculate and immediately researched how to reprint my receipt. Whether or not he is successful at that task he is successful at maintaining this Panda Express
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good food and fast service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Honey Sesame Chicken and Chow Mein, Peppered Chicken Grill, Crab Rangoon, Chinese Food, Orange Chicken Beijing Beef, Fortune Cookie
Food tastes bland and the portion size just went downhill
Wouldn’t go back. The quality of this branch isn’t what it used to be
Food: 2
Service: 3
Love this place and you never know when cooked the old food from yesterday. You feel like everything is fresh made but when you taste feels like it was last nights remaining food
Atmosphere: 4
Food: 2
Service: 3
Ordered the firecracker shrimp and maybe had 3 shrimp... the amount of chow mein was miniscule and they were out of most items on a Friday evening when they were not even busy. Plus I paid upcharge on fire cracker shrimp and 3 meals and drinks was 48 bucks! What a disappointment and a rip off
This is hands down the worst location I have ever been to. I have visited three separate times and each time was grossly disappointed. Visit one I found a staple in my food, visit two the meal served to me was barely room temperature, and this last visit I sat at the drive-thru for over 15 minutes with absolutely no response from anybody before finally driving off.Unfortunately, this is left such a bad taste in my mouth that I will probably never visit Panda Express again for as long as I live.
Atmosphere: 1
Food: 1
Service: 1
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