Seems to be a hit or miss experience here. More often that not the coffee is warm-ish and bitter and nor the standardized experience one should expect of a Starbucks. The variation seems to depend on time of day. The food is more obviously standardized and here you get what you expect. The staff are polite and they improve the experience at this particular location. If I didn’t shop in Giant I am not so sure I would ever buy coffee here. And, it is already becoming a less regular choice for me. This Starbucks also faces competition from a new drive-thru coffee shop in the same shopping plaza/car park.
Atmosphere: 3
Service: 5
Chelsea Burnell
I'm seriously tired of new managers coming in and saying something different from all the rest! If I don't get charged on the Starbucks Apps for extra syrupy that is ALREADY in the damn drink, I should NOT get charged in store. Absolutely ridiculous!!
Atmosphere: 1
Service: 1
Jeffrey Hyde
My poor rating is completely related to a single, brief incident. I stopped by on my wife’s birthday to get the free drink that is offered by Starbucks through their app. When I got to the counter and explained the situation, the employee politely explained that they don’t honor those because they are a “Giant Starbucks.” (They are located in a Giant grocery store.) The policy of the franchise leaves a really bad taste in my mouth about the Starbucks brand.
Service: 1
Robert Henry
I stopped by with a friend this morning to enjoy some time with a friend and some coffee. He loves the Nitro brew and I enjoyed a Caramel Macchiato. There is a nice, clean, indoor seating area to hang out, too.
Atmosphere: 5
Food: 5
Service: 5
Ivy Wagner
This is not my favorite Starbucks simply because they won't let you use the app. But I do have to say the lady that took my order was so nice and polite. My shaken brown sugar espresso was very good! I would come here more often if you could use the app but they claim to NOT be a Starbucks?
Atmosphere: 4
Food: 4
Service: 5
Pavel “Kel” Terekhov
They told me that they don't do Starbucks orders after the ordering, but all the other in store Starbucks do it without questions (even this one did it before as I remember)Also they don't redeem stars which is the first time I see this at any StarbucksExtremely weird
Atmosphere: 3
Food: 1
Service: 1
Amy Whitworth
Slowest. Starbucks. Ever.
Atmosphere: 1
Service: 1
816briannap
The restaurant was very clean and the drinks we ordered were made perfectly. Everything tasted great including the bakery goods. The bathrooms though were super dirty and needed a cleaning very badly. We also were the only ones that had placed orders inside and after using the restroom we were still waiting for our drinks because they were all only worried about making the drinks for the drive thru.
C Cab
I as sooo excited to return to this place! Last time they were AMAZING!! This time? NOT EVEN CLOSE!!! When I asked for a stopper the barista actually ROLLED HER EYES!! So rude all of them! They even had to ask the one taking orders if he was going to work today! He said yea soon! my drink was not made right but I let it go because it was not worth having the remake it!!! I am going to try find different place when I return to area
Clara Artley
I as sooo excited to return to this place! Last time they were AMAZING!! This time? NOT EVEN CLOSE!!! When I asked for a stopper the barista actually ROLLED HER EYES!! So rude all of them! They even had to ask the one taking orders if he was going to work today! He said yea soon! my drink was not made right but I let it go because it was not worth having the remake it!!! I am going to try find different place when I return to area
Used to be my go-to stop before work - now service is insanely slow and no one seems to know what’s going on or who ordered what. Definitely need better training.
Seems to be a hit or miss experience here. More often that not the coffee is warm-ish and bitter and nor the standardized experience one should expect of a Starbucks. The variation seems to depend on time of day. The food is more obviously standardized and here you get what you expect. The staff are polite and they improve the experience at this particular location. If I didn’t shop in Giant I am not so sure I would ever buy coffee here. And, it is already becoming a less regular choice for me. This Starbucks also faces competition from a new drive-thru coffee shop in the same shopping plaza/car park.
Atmosphere: 3
Service: 5
I'm seriously tired of new managers coming in and saying something different from all the rest! If I don't get charged on the Starbucks Apps for extra syrupy that is ALREADY in the damn drink, I should NOT get charged in store. Absolutely ridiculous!!
Atmosphere: 1
Service: 1
My poor rating is completely related to a single, brief incident. I stopped by on my wife’s birthday to get the free drink that is offered by Starbucks through their app. When I got to the counter and explained the situation, the employee politely explained that they don’t honor those because they are a “Giant Starbucks.” (They are located in a Giant grocery store.) The policy of the franchise leaves a really bad taste in my mouth about the Starbucks brand.
Service: 1
I stopped by with a friend this morning to enjoy some time with a friend and some coffee. He loves the Nitro brew and I enjoyed a Caramel Macchiato. There is a nice, clean, indoor seating area to hang out, too.
Atmosphere: 5
Food: 5
Service: 5
This is not my favorite Starbucks simply because they won't let you use the app. But I do have to say the lady that took my order was so nice and polite. My shaken brown sugar espresso was very good! I would come here more often if you could use the app but they claim to NOT be a Starbucks?
Atmosphere: 4
Food: 4
Service: 5
They told me that they don't do Starbucks orders after the ordering, but all the other in store Starbucks do it without questions (even this one did it before as I remember)Also they don't redeem stars which is the first time I see this at any StarbucksExtremely weird
Atmosphere: 3
Food: 1
Service: 1
Slowest. Starbucks. Ever.
Atmosphere: 1
Service: 1
The restaurant was very clean and the drinks we ordered were made perfectly. Everything tasted great including the bakery goods. The bathrooms though were super dirty and needed a cleaning very badly. We also were the only ones that had placed orders inside and after using the restroom we were still waiting for our drinks because they were all only worried about making the drinks for the drive thru.
I as sooo excited to return to this place! Last time they were AMAZING!! This time? NOT EVEN CLOSE!!! When I asked for a stopper the barista actually ROLLED HER EYES!! So rude all of them! They even had to ask the one taking orders if he was going to work today! He said yea soon! my drink was not made right but I let it go because it was not worth having the remake it!!! I am going to try find different place when I return to area
I as sooo excited to return to this place! Last time they were AMAZING!! This time? NOT EVEN CLOSE!!! When I asked for a stopper the barista actually ROLLED HER EYES!! So rude all of them! They even had to ask the one taking orders if he was going to work today! He said yea soon! my drink was not made right but I let it go because it was not worth having the remake it!!! I am going to try find different place when I return to area
Restaurantji Recommends
Love Starbucks! Always have my favs!!
Used to be my go-to stop before work - now service is insanely slow and no one seems to know what’s going on or who ordered what. Definitely need better training.
Friendly and fast!
Awsome staff
Features: Unsure
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