Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
99 E Wylie Ave, Washington
(724) 222-9260
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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I ordered on the app, when I went to pick it up they claimed they couldn’t make my order. They didn’t know how to refund my money. Told me to call and speak to a manager. I did, he didn’t know how to help me. He said to call another day for a different manager. I did, she couldn’t help me. She said she’d have to talk to the owners. I’ve never heard back from them. They kept my money and didn’t even try to make it right. Also tried to contact corporate but...read full review
Got a chicken strip basket and asked for extra gravy. Didn't get it. My toast was burnt and not buttered. No one behind me in the drive thru until after I had paid, so they weren't busy and had quite a few employees talking, so they seemed to be adequately staffed.
After a long wait these were the dipped cones we were given. Most embarrassing job I have seen at a DQ!
Menu
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 11AM - 9PM |
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Dairy Queen Grill & Chill is a popular spot known for its efficient and friendly service. The drive-thru experience is often highlighted, although some customers have noted that the service can be slow, especially during busy times. One employee previously mentioned for his kindness is Matthew. While the food is generally good, there have been issues with missing items in orders, which some customers have pointed out. A recent visit revealed that the hot dogs seemed less than fresh, and there were also concerns about a Blizzard tasting sour. Despite these issues, many customers still prefer this location over others due to its overall service and quality of ice cream. It is suggested that the restaurant could benefit from separating the lines for ice cream and hot food to improve efficiency. Overall, while there are ups and downs, Dairy Queen Grill & Chill remains a go-to choice for many, especially for ice cream lovers.