Papa Johns Pizza

$ • Pizza

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About Papa John's

Papa Johns Pizza is a popular pizza restaurant that has received mixed reviews from customers. While the food can be good, with the new Parm pizza being particularly well-received, the customer service has been a point of concern.

Some customers have reported difficulties in communicating with the staff, who may not have a strong grasp of English. This can make it challenging to place orders, especially for those with dietary restrictions. Additionally, the restaurant has had issues with correctly preparing orders, leading to incorrect pizzas being delivered.

When customers have tried to address these problems, they have faced significant challenges in reaching customer service. Long wait times on the phone and a lack of responsiveness from the corporate team have left some customers feeling frustrated.

However, other customers have had positive experiences, praising the friendly staff and the consistently well-made, hot pizzas. These customers appreciate the attention to detail and the overall quality of the food.

Overall, Papa Johns Pizza seems to offer a mixed experience, with the food quality being a strength, but the customer service and order accuracy needing improvement, especially for those with specific dietary needs.

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Papa Johns Pizza Menu
Papa Johns Pizza Menu

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Papa John's Reviews

2.2
97 ratings
5
30%
3
7%
2
10%
1
53%
Food
2.7
Atmosphere
2.2
Service
2.2

Share your opinion about Papa Johns Pizza

On weekends, the old guy that makes the pizzas is ultra solid... the guy today took an hour to make this mess. Guess he likes his pizza like he likes his coffee... black and burnt.
This is a good location where they make pizza perfectly to the Papa John’s specifications. The PapaDippa is a really neat idea and yummy.
Papa John’s on Gay Street in West Chester is a great go-to spot when you’re craving some classic, fresh pizza without the wait. I’ve ordered from here a few times, and the food is always hot, cheesy, and consistent — exactly what you want from a pizza place. The staff is friendly and quick with service, whether you’re picking up or getting delivery. I like that the toppings are generous, and they don’t skimp on the garlic sauce that makes every slice even better. The...read full review

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Hours

Monday 11AM - 11PM
Tuesday 11AM - 11PM
Wednesday 11AM - 11PM
Thursday 11AM - 11PM
Friday 11AM - 12AM
Saturday 11AM - 12AM
Sunday 11AM - 11PM
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