Mirakuya Japanese Restaurant

We had a very disappointing experience at this restaurant. This place used to be much better, which is why I recommended it to my family who was visiting for the first time. Unfortunately, our experience was extremely frustrating from the moment we sat down.

Our server kept rushing us to place our order. Every few minutes she would come back asking, “Are you ready to order?” without giving us enough time to even look through the menu. For someone visiting the restaurant for the first time, it felt very overwhelming and uncomfortable. Another family sharing the hibachi table with us had the same experience and also felt rushed by the server.

There was also an issue with the soup. Without asking, our server brought us chicken broth clear soup. Due to our beliefs, we do not consume chicken, and she did not inform us what it was before serving it. Thankfully, after we asked, she did replace it with another option, but this should have been communicated beforehand.

The worst part was the food quality. We all ended up with upset stomachs about two hours after leaving. I have been vomiting twice and was unable to sleep all night because of how sick I felt. Spending $94 for a meal that left us feeling this way was extremely disappointing and not worth the money.

The food quality, service, and overall experience were nothing like what we expected. It is unfortunate because this restaurant used to be a place we enjoyed and recommended, but after this visit, we will not be returning. I hope management takes this feedback seriously and works on improving both the customer service and food quality.

Atmosphere: 1

Food: 1

Service: 1

Food was ok. But when we were leaving my son needed to use the restroom. While we were in there a kitchen worker came in used the restroom then proceeded to just quickly stick his hands under the faucet no soap didn't even rub hands together in water just dip under quickly and walked out.

I love this place. Me and my parents love it here and the food is also great including the sushi

Atmosphere: 5

Food: 5

Service: 5

We were just at this restaurant at 1 pm and our waitress took our drink order immediately and dropped off our water. 1:40 pm comes and she never took our food order so we left. Very disappointed. While we were leaving she was talking to her friends at the front and told us to have a good day. Will never be doing business here again

Atmosphere: 1

Food: 1

Service: 1

Best sushi in Wyoming Valley!

Recommended dishes: Steak and Scallops Hibachi with Fried Rice, Specialty Rolls, Hibachi Shrimp, Hibachi Steak

You definitely get your money's worth

The service was amazing and incredibly fast! The food was fresh and delicious. Will be back soon to try more!

Atmosphere: 5

Food: 5

Service: 5

My friend and I went to this establishment today at around 1:30pm and the service was abysmal. Not only was our server rude and had a huge attitude, but he also pretty much disregarded us even though there was barely anyone at the restaurant. Even though his attitude spoiled the mood, we still tipped him. However, after he took the check away with the added tip, he looked at us, gave us a disgusted and passive aggressive look and proceeded to flip us off. The server's name is Eric W. Please consider retraining him so this doesn't happen to another customer. Terrible service!

Atmosphere: 1

Food: 1

Service: 1

Horrible. Walked in at 245.
Waited to be seen by a waitress, for 15 minutes and then he told us lunch is over so the dinner menu is here. But we got there at 245 mind you.
So waited 15 minutes for horrible service and then to be told we can get lunch because staff here was more worried about everything else besides the table that has been sitting for 15 minutes not even a drink order taken!!!!
Dirty and bathroom were gross too.
No respect from ANYONE there

Atmosphere: 1

Food: 1

Service: 1

Walked in at 2:56 and then got waited on 5 minutes later and then the server had stated that they cant give us the lunch menu because it’s after 3 I will boycott this place off principle so thank you for losing a valued customer as well as a bunch of other people I know that come here… 10/10 don’t recommend anymore

Our waitress Katelin was wonderful. She was so nice to us. She took care of all our needs with such a great attitude. She made sure we had everything we needed. We had a great time. The food was amazing! We will definitely be back soon.

Atmosphere: 5

Food: 5

Service: 5

The hibachi chicken was good

Atmosphere: 5

Food: 5

Service: 5

We had a very nice hibachi dinner for her birthday celebration. The chef was funny and very good at his job. We have been there before and we will go back.

Atmosphere: 4

Food: 4

Service: 5

We called at 4pm to see if we needed a reservation or check on the wait time. They said if we were close, they could get us in since there was only 3. When we got there, they turned us away because “we no room”. We asked about sitting at just a table and were told “we no room”. My wife asked about the empty booth in the back since our 7 yr old was hungry and they said “we no room”. So you are refusing to serve us but won’t say why and said no to letting a child eat?! Then we were told, “show me you called.” My wife said “wait, we are paying you to eat here, why do WE have to prove anything?!” “Sorry, we no room!”. We’ve been here 2 to 4 times a month and now we will NEVER come back. There are plenty of other Hibachi restaurants around that will gladly serve us and accept our money. We no room” to be treated like this.

Atmosphere: 1

Food: 1

Service: 1

Nice place and the kids loved it

Atmosphere: 5

Food: 5

Service: 5