Chili's Grill & Bar
$ • Tex-Mex, American, Bars
Hours:
1295 Carlisle Rd, York
(717) 845-3280
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The Mrs and I had ordered burgers for dinner tonight, 45 minutes later they came out burned , over well done. Took another 17 minutes until the Manager came out to see us. A complete failure of a leader he was. Worst experience at this restaurant. The server was a rockstar she has some really good skills set.. the cooks had no training and the manager didn’t know how manage a restaurant, It was a bad experience.
We never go there again.
As a semi-regular overseas visitor to the USA, going to Chili's is always an event.....loved the food (I have a thing for the chicken crispers) and the server Steve was really attentive and courteous. They are suffering (like everywhere else) from staff shortages and we were put into the waiting area even though there was no shortage of free tables. We had to wait slightly longer than usual but it didn't detract from the overall experience.
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
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Chili's Grill & Bar is a restaurant that offers a varied menu with something for everyone. While some diners have experienced lukewarm food and dirty tables, the staff, including servers like Alex and Greg, are known to provide excellent and professional service. They are patient and accommodating, even with complex orders and special requests. Customers often praise the staff for their friendly attitude, quick service, and willingness to make sure orders are correct, sometimes going above and beyond. The restaurant is popular for its great service and wide range of options, making it a favorite spot, especially for special occasions like Mother's Day weekend. The food is generally well-liked, with many enjoying dishes like cheese casadillas, chicken bacon ranch quesadillas, and the QP Burger, which is considered a better alternative to fast food. The restaurant also features sports TV screens, adding to the lively atmosphere. However, diners with gluten intolerance should note that options are limited, and gluten-free buns are not available. Despite some inconsistencies, management has been willing to take accountability and make things right, making Chili's a dependable place for many customers.