Customers` Favorites
Customers` Favorites
“The past two times we have ordered from here our order was messed up. The first time we did not get our drinks, we received empty cups.
The second, we received a cookie instead of a Rice Krispie treat.
How hard is it to properly fulfill an order. I was looking forward to a fountain soda and the whole reason I ordered here tonight was to get a Rice Krispie treat. Very upsetting when you are looking forward to something then do not get it!“
Customers` Favorites
“Food is absolutely outstanding, and service is top-notch. The waitress working was incredibly friendly and the atmosphere was perfect. Absolutely a must-go for anybody visiting the city and is (clearly, based on the people talking in the restaurant) a great place for locals.
EDIT: I would also like to add about other reviews. A good number of the one star reviews stem from customers complaining about the restaurant policies. This is disappointing, because the policies listed are incredibly reasonable.
1) No outside food or drink. How people are mad at this one is beyond me. This is a no-brainer for basic restaurant etiquette.
2) Charge for restroom without meal purchase. This only arises when a group tried to use the bathroom without paying for a meal. Standard practice in pretty much any bigger city / local place.
3)Minimum purchase required. In order to make high-quality food, you need high-quality ingredients. These cost a lot of money. The quality here definitely justifies it, and this is also a standard practice in many places as well.
4)No speakerphone usage. C’mon guys, nobody wants to hear your private conversations. Not the guests, nor the staff.
5) 20% gratuity charge on dine-in. Also pretty reasonable considering the low cost and quality of the food and is (again) standard practice in many places.
In conclusion, I personally feel that many of the 1-star reviews are completely unwarranted.“
Customers` Favorites
“The food is excellent and the restaurant is charming.“
Customers` Favorites
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“The owners so friendly & helpful! They showed me the favored way to mix the sauces and the food was great!“