Yumi Sushi AYCE Charlottetown

This is the dirtiest place I've ever seen.

Great Manager 👍

Atmosphere: 5

Food: 5

Service: 5

We dined at Yumi Sushi tonight. It wasn’t very busy. There was one long table occupied and a few other tables on the opposite side.

However, the service was slow at first. We ordered the Red Dragon Roll, and after 20 minutes, it still hadn’t arrived. Our fried squid and takoyaki were served cold, which made it seem like they had been sitting in the kitchen for a while.

I went up to the counter to raise my concern, and not even a minute later, our Red Dragon Roll was brought out, which made me think it had likely been sitting at the sushi counter as well.

I was pretty upset about the experience. After that, the servers seemed to pay more attention to our table. I just didn’t like that I had to complain in order to receive better service. We still left a 10% tip as a courtesy, though we normally give 18% for good service.

Atmosphere: 3

Food: 3

Service: 2

Wake-up call: you get what you pay for.
This may sound like criticism, but it reflects our actual experience.
It seems this place is operating on very low profit margins just to stay open, and unfortunately the food does not meet the standards of what we consider proper sushi. First, the plates and rolls are extremely small. Right away, this does not meet the average size standards offered by most sushi restaurants nationwide.
The biggest issue is the sashimi. What is being served as sashimi does not meet basic sashimi standards. Cooked shrimp is not sashimi. Imitation crab is not sashimi. Additionally, the pieces are cut into rectangular portions and then split diagonally to be counted as two pieces. For a small tray of low-quality sashimi, you end up overpaying.
I strongly suggest paying close attention to what you order and comparing it with other restaurants. I am not here to advertise other places, but for the same amount you would pay here, you can get rolls that are twice the size, properly prepared, and significantly better in taste elsewhere.
The quality of the fish tastes watery, which suggests it may not be Grade A product.
I strongly recommend reconsidering your business approach and possibly moving to a smaller location to rebalance your budget. This could help create more room in your operating costs and allow you to focus on providing better-quality sushi.
Unfortunately, the soups were not good either.
Thanks,
O.

Atmosphere: 2

Food: 1

Service: 2

The service was very rude. He treated me like I was getting the food for free. He even said, “I don’t care if you wait , if you want, you can leave.” After my food was already prepared, he still kept it aside and made me wait even longer. Overall, it was a really disappointing and unprofessional experience.

Long wait times, and the reserved sign was never removed even after we were already seated. The food was cold, and the worst part was finding a foreign object in the water glass, as if the cup had not been properly sanitized. This is completely unacceptable. If there was negative stars I would give this place. Never going back

Atmosphere: 1

Food: 1

Service: 1

A spacious and clean place with good service. It’s an interesting concept, a buffet where you can order anything you like using an iPad. Personally, I didn’t love the food, but it wasn’t bad.

Atmosphere: 4

Food: 3

Service: 4

Innovative way to eat sushi and similar food, ordering is a little confusing. Food is good and carefully prepared. Presentation is adequate. Booths are uncomfortable because the seat covers are worn out and ripped.

Atmosphere: 2

Food: 4

Service: 4

The food here was soooo good. The service on the other hand wasnt that good though. The waiters and the people working here were really nice. But I would be waiting for food for an hour, even though it should take 10 mins maximum. Apparently they missed our order more than 3 times. So we never got it. I’m not saying this happens to everyone but for me it wasn’t the best experience

Atmosphere: 3

Food: 5

Service: 2

Visited Yumi Sushi and had a great experience. The place is clean, bright, and welcoming, and the staff were friendly with fast service. Ordering is simple with the tablet menu — just tap what you want and it shows up quickly. I wasn’t sure how much I’d enjoy sushi going in, but there were so many other different dishes to try that I ended up enjoying everything I ordered. It was an all‑you‑can‑eat, and I definitely reached the point where I couldn’t eat any more. Every plate was great in that the serving was elegant, unique from plate to plate, delicious, and I’m already planning to go back.

Atmosphere: 5

Food: 5

Service: 5

Worst buffet we’ve ever had. Even though it wasn’t busy, we still had to wait 15–20 minutes for food to be refilled. We ordered dessert and waited another 20 minutes, but it never arrived. We ended up paying and leaving.

Atmosphere: 2

Food: 3

Service: 1

AMAZING!! I took my family of 8 here on vacation from Vermont and the food and service was to die for! Absolutely no notes, little emberleigh and talyssa had a great time, and the vegetable noodles are my special favourite! Perfect for a cheeky night on the town or any other exploits that family fun brings you 🥰🥰🙏 forever thankful for my little monsters, and they adored this!

Atmosphere: 5

Food: 5

Service: 5

Definitely worth it for the amount and quality of the food. Service is really good and the owner is very friendly!

Atmosphere: 5

Food: 5

Service: 5

We were there for over two hours and never got half our order, which we had placed as soon as we sat down. Basically the only things that came out were the cheap items, soup, fried rolls, tofu and the like. The most complex rolls just never came. Finally gave up, paid and left. I can’t remember the last time I didn’t tip, but this place earned it today. We would’ve been better off going to the A&W next door.

Atmosphere: 3

Food: 3

Service: 1

Nice atmosphere

Atmosphere: 5

Food: 5

Service: 5