Second Cup Café

100 Laurier St, Gatineau
(819) 776-7000

Recent Reviews

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Arindam Paul

I never had Second Cup in the U.S. This was so much better than Starbucks. We had the frappe mocha and frappe caramel.

Atmosphere: 4

Food: 5

Service: 4

Yousef Alnagar

Bad coffee

Atmosphere: 1

Food: 1

Service: 1

Laura Staley

I was pleasantly surprised to discover a Second Cup location in the History Museum! Since my city doesn’t have a Second Cup, I always make it a point to order my favorite item (frozen hot chocolate) whenever I come across one. The service at this location was excellent, but the only downside is that no seating is available in the coffee shop. However, it’s not difficult to find seating elsewhere in the museum.

Atmosphere: 5

Service: 5

Marina Au

Nice little Second Cup Café that is located right inside of the museum, convenient if you'd hungry or looking for a quick snack during your visit.

I ordered a simple chocolate croissant this morning, and the worker who took my order was very kind and friendly!

Atmosphere: 5

Food: 5

Service: 5

Jonathan Gray

Service was good. Drink made, not so much. I was excited to order the Campfire mocha, what I got looked nothing like the advertised product. I was a bit disappointed.

Amir A

Good for a quick break

Conrad

Terrible service. Coffee made wrong. Staff seem confused by a simple sandwich order for a premade sandwich

Atmosphere: 1

Food: 1

Service: 1

Leo Leo

Service was mediocre. Apparently the staff who served me wanted to be somewhere else. Ordering a coffee feels like begging for a favor. After getting my coffee I thanked her loudly and she’s like whatever…

Coffee was mediocre as well. A medium latte costs $5.92 before tips.

Won’t go back again.

Atmosphere: 3

Food: 2

Service: 1

Nicholas Lapierre

Ordered their caramel drink and although it was stolen by another patron accidentally the staff were fantastic about addressing the issue.

Atmosphere: 4

Food: 5

Service: 5

Chandan Sharma

I got very bad service. Literally the lady who served me a cup of cappuccino cheated me and there was no coffee other than cream inside. I will never go there. So disappointing and disgusting 👎👎👎👎👎👎

Kyle B

After 2 sips, I poured my $11 worth of coffee down the drain. The service was... service... It wasn't good, it wasn't bad, it was just "as expected" if that makes sense, and I have no complaints there. But, I wasn't there for service, I was there for a coffee. I ordered an Americano and a flat white. Both were way too hot to drink and sucked to carry to my table because of this. However, once I was able to take a sip, it tasted like garbage. Way too watery. My wife also said the Americano was also bad, and she often drinks vending machine coffee when she's at work. Very weak coffee taste and the taste that was there, was gross. After carrying two very hot coffees around for a good 10 minutes, and only taking two very small tasting sips of each, I ended up pouring them down the drain at the nearest water fountain. My condolences to the fishes that have to swim in that water from now on.

Atmosphere: 3

Food: 1

Service: 3

Alex S

I have very mixed feelings about this cafe. We visited it several times over the years, mainly to grab coffee which is always very good. This weekend, we stopped by to grab something to eat. I got a 3 Cheese Melt sandwich, and my wife got a Ham & Cheese Melt. The both sandwiches were pretty good. But our daughter got a Smoked Salmon and Cream Cheese Bagel which was simply awful. I’m not sure if the ingredients were bad or the sandwich was not made right, but whatever it was, it was impossible to eat. Also, she got a Sour Candy Seltzer which was pure liquid sugar. Again, it was impossible to drink. I’m not sure I’ll ever buy anything other than coffee here again.

Atmosphere: 4

Food: 2

Service: 4

Will Nut

Way better than

Atmosphere: 5

Food: 5

Service: 5

Jimmy Belley

Great service fast

Atmosphere: 4

Food: 5

Service: 5

Guide66770176191

I consider myself a polite person and never leave reviews, but this place deserves it. Literally awful. Staff were incredibly rude and impatient, and openly mocked non-French speaking patrons after they left. Refused to tell us what was in the drink special, pastry’s were stale, and both workers changed the garbage, and sneezed without washing their hands after. If I could give a zero star review, and a negative tip, I would. Will not be returning.

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