Tim Hortons

Name: Tim Hortons
Address: 801 Bd Laurier, Mcmasterville, Quebec, J3G 0K5, Canada
Telephone: (450) 446-6882
Price range: $
Rating: 2.5

$ • Coffee Shops

Hours:
801 Bd Laurier, McMasterville
(450) 446-6882

Menu Order Online

About Tim Hortons

Tim Hortons' store front is currently closed, offering drive-through service only. Some customers have reported a decline in the restaurant's quality, including its products, service, and accessibility. There have been instances of misunderstandings between staff and customers, leading to longer waiting times and tension. Some customers and employees have appeared distressed due to the long wait times and the behavior of a particular manager, who was observed yelling at employees and referring to them as "kids." There is a reported lack of assistance from employees, with some observed leaning on the counter or looking around while customers wait.

The place has lost its luster and seems abandoned, with frequent changes in managers and little to no cleaning. The floors are often dirty, and displays like cups, blankets, or coffee beans are frequently empty. Service remains very long, especially when the espresso machine is broken or the Interac payment system is down. Customers are also concerned about the trees outside the service window, which are sick and covered in mushrooms; they suggest trimming the branches to prevent the trees from dying. Despite these issues, the menu still offers a variety of options, including their signature coffee, donuts, Timbits, sandwiches, and soups, making it a somewhat reliable spot for a quick, satisfying meal or coffee.