La Cage

I ordered on Uber Eats at 7:47 pm it’s now 10 pm still no food keeps saying my food is being prepared. It’s the 5th driver that has gone and left without the order don’t understand what’s going on never again very disappointed by the time the food get here my kids will be asleep and the food will be cold as ice

amazing time and atmosphere, sandrine was my waiter and showed me and my friends a great time and looked out for us! would definitely recommend

Atmosphere: 5

Food: 5

Service: 5

Hoping to see gluten free options appear on their menu soon

Worst restaurant ever, not even good on Father’s Day. The guy mistake all checks

Atmosphere: 1

Food: 1

Service: 1

Was here for the world cup and payed cash but the server took her tips without my consent i mean ofc i will give u tips no need to take a whole half without telling me i couldnt say anything bcz i was flabbergasted i could have gave u more if u ask for it but taking it without asking omg…

Atmosphere: 5

Food: 5

Service: 2

Ridiculous service. The waitress made a lot of mistakes, and we were even charged for food we didn’t order

Atmosphere: 3

Service: 1

We had supper with a group from my son’s hockey team and drips were coming from the ceiling and landing on the table and my son’s head. I ordered children’s meals and was charged for adult meals. Very disappointed in the experience.

We Had A server named Lina, unreal at her job and made our night, great food and better service, we will be back as Lina was exceptional at her job…love when we get exceptional service…..we will be back because of good food and awesome awesome service

Atmosphere: 5

Food: 5

Service: 5

great atmosphere to watch a game or have a meal and a drink...servers are friendly but not too attentive

Atmosphere: 5

Food: 5

Service: 4

Heidie was the absolute best server ever !! She was super sweet and attentive. We were a big group on a night where there was a Habs game and even when the resto was super busy she made sure we had everything we needed.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings Buffalo

I had Heidi as my server and she was the best!!! Great experience with her!

Atmosphere: 5

Food: 5

Service: 5

HEIDI IS THE BEST WAITRESS EVER!!!! WHAT A GIRL…. LOVE HER.

Atmosphere: 5

Food: 5

Service: 5

Great place, time limit on how long you can stay on game nights. Food is good worth the stop! #gohabsgo

Atmosphere: 5

Food: 5

Service: 5

Last night, I had a very disappointing dining experience at La Cage during game night.

I fully understand that the restaurant was extremely busy and that the staff were under a lot of pressure. When we ordered our second round of food, the server assigned to our table did not bring us utensils right away. Considering how busy the restaurant was, we remained patient and understanding about the situation.

However, what was completely unacceptable was the attitude and response from another server. We noticed that one server appeared significantly less busy than the rest of the staff and kept walking back and forth near our table. We politely asked him if he could simply bring us two sets of utensils. Instead of helping us, he coldly told us to “go ask your own server.”

The reason it was difficult for us to communicate with the server assigned to our table was because his work section was clearly arranged very poorly. He was responsible for the entire bar area, including another section located approximately 10 meters away from us. He was constantly running around and visibly overwhelmed throughout the entire night. Meanwhile, the server who refused to help us was only responsible for the few nearby tables around us — excluding our table — and appeared much less busy.

Honestly, this response was shocking and unacceptable. We were not asking for anything unreasonable, special treatment, or free items. We were simply asking for basic utensils so we could eat the food we had already ordered and paid for. Refusing such a simple request, while showing such a cold and dismissive attitude toward customers, is extremely unprofessional and reflects very poorly on your service standards.

I would genuinely like to know if this is really the type of customer service La Cage considers acceptable. Are servers trained to refuse even the most basic customer assistance simply because a table is not assigned to them? If so, that is deeply concerning.

Being busy is understandable. Poor organization on a game night may also happen. But showing a bad attitude and refusing a basic customer request is absolutely not acceptable.

This interaction seriously damaged our dining experience and left us with a very negative impression of your restaurant.

Atmosphere: 5

Food: 5

Service: 1

I had a bad experience there, my friends and I wanted to eat and stay to watch the habs game, it’s the habs who wouldn’t do the same and so, we went there and we clearly asked if we were able to stay for the game, they said yes. So we ordered our food however as soon as we were done eating our RUDE waitress told us we had to leave even after we told HER and the other people working there that we were going to stay to watch the game. This was a bad experience we had to watch the game in the freezing cold because of them and I can assure that I WILL NOT be eating there ever again.

Atmosphere: 5

Food: 3

Service: 1