Portofino Brasserie Italienne

Had a lovely table by the open window. Started with Burrata and Foccacia bread, awesome Lychee cocktails (martini and flore de litchi). Had the saumon au blurred and seafood linguine. Very filling! Friendly and timely service despite the fact that the restaurant was packed.

Live music, great vibes, and the best fettuccine alfredo I've ever had. And I always order fettuccine alfredo, no matter where I go. As a solo traveler, I can recommend this place. Also, get the bruschettas

Atmosphere: 5

Food: 5

Service: 5

This place is awesome! The staff is incredibly friendly. The food is excellent. Perfect portions. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

We went for lunch on July 2 around 12:30 pm and had requested that we only had about 30 minutes for our meal. In a restaurant, we look for three things—good food, excellent service, and a pleasant ambience—and this place delivered on all fronts.

The staff was outstanding and very attentive to our time constraint. They ensured our food was served promptly without compromising on quality. We were able to enjoy a delicious meal comfortably within our limited time, and the ambience made the experience even more enjoyable.

Overall, exceptional service and a great dining experience. Highly recommended—truly exceeded expectations!

Atmosphere: 5

Food: 5

Service: 5

Food was very expensive, small portions and lacked flavor.

Excellent service with Alicia. We had the gnocchi and the filet absolutely delicious. Great cocktails. They even accommodated our kids with picky taste.

Unfortunately, our experience at this restaurant was disappointing.

The service was poor from the start. We felt uncomfortable when a tip was discussed or expected upfront before any service had been provided. In addition, some comments made by our server about where we were coming from and why we were there came across as inappropriate and unwelcoming. As customers, we expect to be treated with respect regardless of our background, and the interaction left us feeling singled out.

There were also several service issues throughout our visit. Our order was prepared incorrectly the first time, causing unnecessary delays. We requested napkins during our meal, but despite asking, they were never brought to our table. Overall, there was a noticeable lack of attention to customer service and basic hospitality.

The owner should consider providing additional training to staff on professionalism, customer service, and creating a welcoming environment for all guests. Based on this experience, there is significant room for improvement.

Atmosphere: 1

Food: 3

Service: 1

We had a very disappointing experience at this restaurant. Before paying our bill, we specifically asked our server whether gratuity had already been added. She told us it had not and said, “It’s your choice—whatever you would like to give.”

Based on that, we left the tip we felt was appropriate. After we paid, another staff member approached us and asked whether the food and service were good. We said everything was fine, but he then questioned why we had left that amount as a tip.

We explained that tipping is a personal choice, especially since the server herself had told us it was our choice. Instead of respecting our decision, he made a racist remark, saying, “In your country it’s your choice, but here in Quebec it’s 15%.”

We found this behavior extremely disrespectful, inappropriate, and offensive. No customer should ever be pressured or shamed into leaving a certain percentage as a tip, regardless of their background or nationality. Tipping is voluntary, not mandatory, and this interaction completely ruined our experience. We left feeling insulted and unwelcome and would not recommend this restaurant based on how we were treated.

Service: 1

Will stop here everytime we are in Quebec city.

The pizza was on par with frozen pizza. Disappointing since it is more expensive than other restaurants in the area.

Atmosphere: 4

Food: 1

Service: 4

Delicious!! We went back 3 times. Thank you Portofino. Staff were very kind

Atmosphere: 5

Food: 5

Service: 5

The food was good but not the hostess they never came to ask if we need anything and while we were talking they came and asked if we are done after that they brought the bill without us asking for it although we went there for lunch and there were plenty of tables available, also the price was too expensive for the quality of food and service

Atmosphere: 2

Food: 4

Service: 2

Just a perfect place after a long day walking up and down Old Quebec! Delicious drink and yummy pasta !

Atmosphere: 5

Food: 5

Service: 5

This restaurant is top-notch. Service is a little slow but the atmosphere makes up for this. Food is great had the owner serve up great gent to talk to and give you his take on the world as it is and the history of his restaurant.

Atmosphere: 5

Food: 5

Service: 4

Boy am I glad my arm got twisted to go here. The food smelled and looked so good that I actually extended my meal time to have a late dinner. And yes it is absolutely worthwhile.

One of our friends kids had two chicken parmesan it was so good. And he's a picky eater. This was the biggest meal I'd seen him eat on our trips.

I grabbed the Portofino Charcuterie Board. So many great options and this gave me a plethora of food, flavors and experiences. Very possible the best bruschetta I've ever eaten. Perfect little bit of foccaccia; toasted crunchy with a soft interior dough. Nice meats, fresh tomato and mozzarella. Could have had a more perfect dinner.

And look at that dinner size Caesar. Imagine that with some chicken, it was huge. We all shared so it worked out quite well.

Pizza was also done well. Good dough, nice toppings and a good dough.

Service also top notch. We dropped a knife and a new one was delivered in a time that felt like it was before it hit the ground. Great people took care of our table.

If I could have fit it in I would have tried their desserts. They looked amazing. There's always next time!