je suis aller hier à celui de Laval au centripolis. woww quel beau service. j'ai même eu le droit à un repas gratuit en attendant ma commande. le monsieur est venu me voir 3 fois pour me dire dans combien de temps sa allais être prête. bonne musique, le restaurant propre. et les employés étais tout souriant. j'y retournerais sans problème. sa vaut le prix le meilleur poulet qu'on a manger moi et mon amoureux.
Yves Malenfant
je n'aime pas du tout les frites qu'on m'a servi les 2 dernières fois. Pourquoi avez vous remplacé les frites ondulée par des frites straight et très petites. Tout les photos montre ondulée et non pas l'autre sorte. je suis déçu par ses frites.. Une chance que le poulet est wow
Javier Latin
Top Notch Friend Chicken. We love it and will be back for more. 💯
Atmosphere: 4
Food: 5
Service: 5
Katy Martineau
Nous sommes allés au Jack le Coq du Mail Champlain , le restaurant était sale , le plancher était couvert de résidu de nourriture collant , les tables étaient sales nous avons dû nettoyés nous même la table d’autres clients ont fait la même chose que nous ! La salle de bain des femmes degeulasse les murs sont pleins de saleté , le plancher n’a pas été lavé depuis un bon bout , et que dire quand j’ai fermé la porte ouach la porte était collante …
Dan
Enormous and scrumptious fried chicken sandwiches. I got the Jack Honey and it’s perfect. A little sweet, a little spicy, crispy chicken with a soft brioche bun. Perfect toppings.
Atmosphere: 5
Food: 5
Service: 5
Rita Hokayem
100% Quebecois, a bit pricey compared to chains
Yulia Kosharych
Not bad but nothing spectacular, the place itself is very cute and the portions are good. However, I had really high expectations for this resto and it was kind of disappointing. The service was INSANELY slow. I mean there were maybe 3-4 people waiting inside, but because they prioritize online orders, it took about 30 minutes to get chicken tenders, a fry and a burger. Imagine how disappointing it was when we discovered that the food that we got and were charged for was not what we actually ordered so we had to go back. They were very nice about it and did fix it, but the whole experience took over an hour. As for the food, it was very average. I found that the chicken lacked flavor and salt and the sauce was below average.
Food: 3
Service: 3
chris sauchuk
4.55 plus tax for 6 onion rings. Wasn’t impressed. Even asked if they had made a mistake and they say no we didn’t so yeah a little ridiculous on the pricing. Fried chicken is very good
Atmosphere: 4
Food: 4
Service: 2
muhini dutta
The dinner had a very vintage look to it which was very nostalgic. We got a large poutine and still felt like the portion was a bit small but it was still good. Would recommend the chicken wings with the honey and garlic sauce it was very tasty.
I order directly from jaccklecoq.com for my son’s birthday party. However, We only received less than half of the order and when I called the driver and he just said it was not his fault and told me to call DoorDash which I did not use. Then I called the restaurant several times just to be put into a machine to leave a message. Of course having kids over waiting for food. I decided to drive all the way there to be told it was not their fault since the driver just took one bag. I felt they just did not want to take ownership of their mistake. I requested to get reimbursed for the delivery fee and for the tip. I asked to 4 pieces of chicken extra for free and they said no. I wanted to cancel the order. Only then they called the supervisor just to give me 4 pieces of tender extra. I spent 170$ with all the extra charges and ended up driving there and eating a cold order from and hour before. No wonder why I had a stomach ache all night. I hope someone in management or customer service sup from the restaurant reads this and makes sure that doesn’t happen again.
Food: 1
Service: 1
Meadow Jessie Laflamme
We ordered take out for my son’s birthday and the experience was awful. We ordered delivery through the restaurants website and paid a delivery charge and tip. We got 1/4 of our order and before we realized the delivery guy had left. We tried to call him and he said to call the restaurant. We tried calling the restaurant and nobody answered. My husband had to leave the party to go deal with this. When he got there they refused to give us any discount and gave us the rest of our order, now cold and soggy. The manager and staff said it was the delivery guys fault and did nothing to compensate us. Food was bland, cold and soggy. NEVER AGAIN!!!
je suis aller hier à celui de Laval au centripolis. woww quel beau service. j'ai même eu le droit à un repas gratuit en attendant ma commande. le monsieur est venu me voir 3 fois pour me dire dans combien de temps sa allais être prête. bonne musique, le restaurant propre. et les employés étais tout souriant. j'y retournerais sans problème. sa vaut le prix le meilleur poulet qu'on a manger moi et mon amoureux.
je n'aime pas du tout les frites qu'on m'a servi les 2 dernières fois. Pourquoi avez vous remplacé les frites ondulée par des frites straight et très petites. Tout les photos montre ondulée et non pas l'autre sorte. je suis déçu par ses frites.. Une chance que le poulet est wow
Top Notch Friend Chicken. We love it and will be back for more. 💯
Atmosphere: 4
Food: 5
Service: 5
Nous sommes allés au Jack le Coq du Mail Champlain , le restaurant était sale , le plancher était couvert de résidu de nourriture collant , les tables étaient sales nous avons dû nettoyés nous même la table d’autres clients ont fait la même chose que nous ! La salle de bain des femmes degeulasse les murs sont pleins de saleté , le plancher n’a pas été lavé depuis un bon bout , et que dire quand j’ai fermé la porte ouach la porte était collante …
Enormous and scrumptious fried chicken sandwiches. I got the Jack Honey and it’s perfect. A little sweet, a little spicy, crispy chicken with a soft brioche bun. Perfect toppings.
Atmosphere: 5
Food: 5
Service: 5
100% Quebecois, a bit pricey compared to chains
Not bad but nothing spectacular, the place itself is very cute and the portions are good. However, I had really high expectations for this resto and it was kind of disappointing. The service was INSANELY slow. I mean there were maybe 3-4 people waiting inside, but because they prioritize online orders, it took about 30 minutes to get chicken tenders, a fry and a burger. Imagine how disappointing it was when we discovered that the food that we got and were charged for was not what we actually ordered so we had to go back. They were very nice about it and did fix it, but the whole experience took over an hour. As for the food, it was very average. I found that the chicken lacked flavor and salt and the sauce was below average.
Food: 3
Service: 3
4.55 plus tax for 6 onion rings. Wasn’t impressed. Even asked if they had made a mistake and they say no we didn’t so yeah a little ridiculous on the pricing. Fried chicken is very good
Atmosphere: 4
Food: 4
Service: 2
The dinner had a very vintage look to it which was very nostalgic. We got a large poutine and still felt like the portion was a bit small but it was still good. Would recommend the chicken wings with the honey and garlic sauce it was very tasty.
Atmosphere: 4
Food: 4
Service: 4
Very bad behavior
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Bad behavior
Unprofessional people very bad service
Atmosphere: 1
Food: 1
Service: 1
Very fast service with generous servings
Atmosphere: 5
Food: 5
Service: 5
I order directly from jaccklecoq.com for my son’s birthday party. However, We only received less than half of the order and when I called the driver and he just said it was not his fault and told me to call DoorDash which I did not use. Then I called the restaurant several times just to be put into a machine to leave a message. Of course having kids over waiting for food. I decided to drive all the way there to be told it was not their fault since the driver just took one bag. I felt they just did not want to take ownership of their mistake. I requested to get reimbursed for the delivery fee and for the tip. I asked to 4 pieces of chicken extra for free and they said no. I wanted to cancel the order. Only then they called the supervisor just to give me 4 pieces of tender extra. I spent 170$ with all the extra charges and ended up driving there and eating a cold order from and hour before. No wonder why I had a stomach ache all night. I hope someone in management or customer service sup from the restaurant reads this and makes sure that doesn’t happen again.
Food: 1
Service: 1
We ordered take out for my son’s birthday and the experience was awful. We ordered delivery through the restaurants website and paid a delivery charge and tip. We got 1/4 of our order and before we realized the delivery guy had left. We tried to call him and he said to call the restaurant. We tried calling the restaurant and nobody answered. My husband had to leave the party to go deal with this. When he got there they refused to give us any discount and gave us the rest of our order, now cold and soggy. The manager and staff said it was the delivery guys fault and did nothing to compensate us. Food was bland, cold and soggy. NEVER AGAIN!!!
Atmosphere: 1
Food: 2
Service: 1
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