Ace's Pizza

5 Clarke St, Jamestown
(401) 423-2824

Recent Reviews

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max walsh

I've been eating here since they opened I have a lot of family on the island but as you noticed they ditched there delicious pepperoni for some cheap ass small gross tasting pepperoni about 3 weeks ago to save a buck me and my family and friends from Jamestown will never eat there again ...to bad she got cheap

Gary Blanchard

We are visiting Jamestown and decided to have a night at home, so we stopped at Ace Pizza. The staff are pleasant and the pizza was excellent. I read all of the plaques hanging on the wall and had some good laughs. I will definitely get pizza from Ace next time we visit Jamestown.

Atmosphere: 5

Food: 5

Service: 5

edward crooks

GREAT FOOD

Atmosphere: 5

Food: 5

Service: 5

Abigail Casagrande

I have never in my life left a google review however I had arguably the poorest customer service experience of my entire life at Aces Pizza. I called to place an order for pick up and off the bat the person who picked up the phone was speaking in a rude tone. I was trying to ask the difference in size between the small and the large pizza and for some reason, the guy couldn't understand my simple question. I asked how many slices in each and he said the had the same amount of slices so I asked how many inches each was and he said he was going to transfer me to someone else and then I heard him say to a coworker "this b***h is asking too many questions and I don't have time for this." The second person who answered the phone didn't have any better of an attitude and still had trouble answering my simple question, but eventually, I placed the pizza order along with a side of sweet potato fries. I know for a fact that I said sweet potato fries because I had been craving them all day and part of the reason we chose to order food here was because they had sweet potato fries on the menu. We finally pick up our food and get in the car and realized that they gave us regular fries so I went back inside and they refused to give me sweet potato fries unless I paid for them. As a business major, I was absolutely shocked that an operating business could have such disregard for the five key dimensions of service quality. They were not reliable, as I didn't get the correct food order. They were not responsive, as they were not willing to fix their mistake. They did not have good assurance, as they did not seem comprehend the simple question of how big their pizzas are. Most disappointingly, they significantly failed in terms of empathy because every single employee I spoke with throughout the entire experience lacked any understanding of basic human social skills. The tangible aspect, the pizza, tasted fine but it was such a low-quality experience overall that I will never get food from them again.

Atmosphere: 1

Service: 1

John Kelly

I love the spinach calzones with mushrooms and the pepperoni pizza. Staff is friendly.

Atmosphere: 5

Food: 5

Service: 5

koi

Was way to hot inside, they took forever and the food was disgusting

Atmosphere: 2

Food: 1

Service: 1

Ralph Turner

5 stars well deserved food delicious prices are very fair n everyone was very pleasant to deal with will definitely come back

Atmosphere: 5

Food: 5

Service: 5

Michelle Martins Botelho

Great little pizza place. Accommodating to my daughter's food allergies.

Atmosphere: 5

Food: 5

Service: 5

Michelle Watson

Loved the onion rings, 5 cheese pizza and turkey sandwich! Would totally come back and try some other things on the menu because I'm sure they're good too. The food came out piping hot and it was delicious. I think dining in gave us the best taste experience because it was so fresh.

Atmosphere: 5

Food: 5

Service: 5

Katherine Thompson

This place is fantastic! I stopped by while visiting a friend. I asked them to draw a bee or a squirrel in the box if they had time and they did!! It's so cute! It absolutely made my day. The pizza was also delicious and it tastes so fresh. The portion size on the salad is also great! I'll come back here whenever I visit!

Atmosphere: 5

Food: 5

Service: 5

Gunnar Otte

Very tasty pizza ? only the waiting time of about 30 minutes was far too long.

Wheelchair accessibility: No problem

Atmosphere: 3

Food: 5

Service: 4

Gary Cournoyer

My grandson and I ate dinner there last week. The food was great. The atmosphere was pleasant and the staff were very good at meeting our needs.

Atmosphere: 4

Food: 5

Service: 4

valerie dreyer

Food was great onion rings are the bomb. Meatballs sandwich yummy and great pizza

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Meatball Grinder

Pete Tran - Photographer

This pizza is the gooey type if you’re into gooey. Center support needed for sure but, that’s because they add a ton of topping. ?I usually prefer a more crispy under crust.Good flavor, friendly service. Looking forward to trying out the menu.

Atmosphere: 5

Food: 5

Service: 5

Bill Wood

Best pizza on the island with Jamestown. Also grinders (sub/hero) sandwiches

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Steak & Cheese

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