Rudest worker I have ever encountered. I ordered an iced mocha latte and when I asked for more chocolate, the worker gave me a dirty look and silently fixed the drink by adding a splash more chocolate. Then, I ordered a chai latte with almond milk and the barista made it with 2%. When I politely asked for almond, she was incredibly rude to me. The chai was watery and barely had any flavor. Some of the worst costumer experience I have ever had- never coming back here again. Picture for reference- chai on the left, mocha on the right.
J Hsu
Extremely slow and inept service.
Liam Cannon
Despite the delicious food, this place has unfortunately become an absolute no-go. First of all, the prices are exorbitant for what you get, and are always magically a few dollars higher than what you order. For instance, how does a specialty bagel priced at 8 dollars and a medium iced coffee priced at 4 dollars come to 16.50? Best case scenario is negligence, and that the prices have somehow risen 50% since they last decided to update their menu, which already was expensive to begin with.
The experiences with the service have always been positive besides with the manager. Multiple times she has interrupted the cashier who is taking my order and said they can't make something which I saw other people just get, or that they had every time the manager was not there. In addition, there has been multiple times where the manager has openly berated her employees right in front of me, even when I'm going to the counter to get my order. If it's uncomfortable for me, I can't imagine how the employee feels being yelled at over what seems to be very insignificant stuff. Lastly, this place needs a deep clean very badly.
A real shame, because the food is delicious. But not worth the $10 dollar bagels and the baffling service attitude.
cami van ness
On Saturday, April 5th, I visited the establishment located adjacent to the URI campus for my initial experience. While my coffee was satisfactory, I was deeply troubled by the manager’s treatment of a new employee. The manager openly berated the employee, making her feel inadequate as she posed questions. This behavior not only embarrassed the young individual but also drew the attention of the long line as it was a busy morning. I regretted not intervening with the manager, as her conduct was unacceptable towards a clearly new and apprehensive employee. This incident has significantly tainted my experience, and I will not be returning to the establishment due to the distressing behavior of the manager.
Jeffrey Champlin
Great sandwiches, really great bagels and a damn fine cup of coffee. Would certainly recommend, staff was friendly and service on point! Will definitely be back!
Louisa Dice
Over the summer I went here frequency and the bagels truly made my day. As a student at URI I go on the weekends so it’s something I can look forward to. The workers are fast and friendly, great food and beverage options, and a nice store inside!
Kat High
I absolutely love this place so much. As a music major, I need a lot of caffeine to go through my long days, and the RazzBulls are just the right amount of caffeine with even more deliciousness. I also love how they cut the bagels in half, that way I can eat one half and save the other half for later. Highly recommend
Avery Ray
The food and coffee are super good and the staff is always so friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Merrill P
Rock hard stale bagel couldn't eat it. Coffee was ok.
Atmosphere: 2
Food: 1
Service: 3
Patrick Canavan
Overpriced for a frozen bagel they just thought out.
Providence bagel is my go to breakfast spot when I’m on the URI campus. I love trying their weekly special bagels and although their coffee isn’t amazing, I still love trying all the different seasonal coffee flavors! The service is pretty good as well, although it can be a little slow during the busy mornings but they start to make it right from when you order so there’s bound to be a little bit of a wait no matter what. It’s also a good place to sit and do work at (if you don’t mind the background cooking noise) and there are available outlets and WiFi for guest to utilize. Highly suggest trying it out!!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bagle with Egg and Bacon
Lexia Blake
Great bagles! Okay breakfast sandwhiches (better in the area). Usually a bit of a wait but def worth it! Good customer service!
Atmosphere: 5
Food: 5
Service: 4
Laney B
You guys should just close smh. Every time I’ve given you a chance, something is burnt or made wrong. Tell me why I paid almost 7$ for a smoothie that was 3/4 of the cup. It was bitter. The people that work there are always arguing with each other about who washed what and who did what poorly.
Atmosphere: 1
Food: 2
Service: 3
N Tremblay
cleanliness issues
Atmosphere: 1
Food: 3
Service: 1
Debra Blinkhorn
This is the filthiest place I have ever entered for a bagel establishment! And don't enter the bathroom it's disgusting!! Can't figure out why management doesn't keep it clean!!
Rudest worker I have ever encountered. I ordered an iced mocha latte and when I asked for more chocolate, the worker gave me a dirty look and silently fixed the drink by adding a splash more chocolate. Then, I ordered a chai latte with almond milk and the barista made it with 2%. When I politely asked for almond, she was incredibly rude to me. The chai was watery and barely had any flavor. Some of the worst costumer experience I have ever had- never coming back here again. Picture for reference- chai on the left, mocha on the right.
Extremely slow and inept service.
Despite the delicious food, this place has unfortunately become an absolute no-go. First of all, the prices are exorbitant for what you get, and are always magically a few dollars higher than what you order. For instance, how does a specialty bagel priced at 8 dollars and a medium iced coffee priced at 4 dollars come to 16.50? Best case scenario is negligence, and that the prices have somehow risen 50% since they last decided to update their menu, which already was expensive to begin with.
The experiences with the service have always been positive besides with the manager. Multiple times she has interrupted the cashier who is taking my order and said they can't make something which I saw other people just get, or that they had every time the manager was not there. In addition, there has been multiple times where the manager has openly berated her employees right in front of me, even when I'm going to the counter to get my order. If it's uncomfortable for me, I can't imagine how the employee feels being yelled at over what seems to be very insignificant stuff. Lastly, this place needs a deep clean very badly.
A real shame, because the food is delicious. But not worth the $10 dollar bagels and the baffling service attitude.
On Saturday, April 5th, I visited the establishment located adjacent to the URI campus for my initial experience. While my coffee was satisfactory, I was deeply troubled by the manager’s treatment of a new employee. The manager openly berated the employee, making her feel inadequate as she posed questions. This behavior not only embarrassed the young individual but also drew the attention of the long line as it was a busy morning. I regretted not intervening with the manager, as her conduct was unacceptable towards a clearly new and apprehensive employee. This incident has significantly tainted my experience, and I will not be returning to the establishment due to the distressing behavior of the manager.
Great sandwiches, really great bagels and a damn fine cup of coffee. Would certainly recommend, staff was friendly and service on point! Will definitely be back!
Over the summer I went here frequency and the bagels truly made my day. As a student at URI I go on the weekends so it’s something I can look forward to. The workers are fast and friendly, great food and beverage options, and a nice store inside!
I absolutely love this place so much. As a music major, I need a lot of caffeine to go through my long days, and the RazzBulls are just the right amount of caffeine with even more deliciousness. I also love how they cut the bagels in half, that way I can eat one half and save the other half for later. Highly recommend
The food and coffee are super good and the staff is always so friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Rock hard stale bagel couldn't eat it. Coffee was ok.
Atmosphere: 2
Food: 1
Service: 3
Overpriced for a frozen bagel they just thought out.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Providence bagel is my go to breakfast spot when I’m on the URI campus. I love trying their weekly special bagels and although their coffee isn’t amazing, I still love trying all the different seasonal coffee flavors! The service is pretty good as well, although it can be a little slow during the busy mornings but they start to make it right from when you order so there’s bound to be a little bit of a wait no matter what. It’s also a good place to sit and do work at (if you don’t mind the background cooking noise) and there are available outlets and WiFi for guest to utilize. Highly suggest trying it out!!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bagle with Egg and Bacon
Great bagles! Okay breakfast sandwhiches (better in the area). Usually a bit of a wait but def worth it! Good customer service!
Atmosphere: 5
Food: 5
Service: 4
You guys should just close smh. Every time I’ve given you a chance, something is burnt or made wrong. Tell me why I paid almost 7$ for a smoothie that was 3/4 of the cup. It was bitter. The people that work there are always arguing with each other about who washed what and who did what poorly.
Atmosphere: 1
Food: 2
Service: 3
cleanliness issues
Atmosphere: 1
Food: 3
Service: 1
This is the filthiest place I have ever entered for a bagel establishment! And don't enter the bathroom it's disgusting!! Can't figure out why management doesn't keep it clean!!
Atmosphere: 1
Food: 1
Service: 3
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