Dunkin'
1075 N Main St, North Providence
(401) 831-7860
Recent Reviews
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I ordered through my app. I’m basically down the street. I arrive no car in the drive-thru I request my order and the guy that works there was rude saying next time give them five minutes before picking up it’s understandable. They did not receive my order sooner. Not sure if it was an app issue or even my phone, but the response was uncalled for I ordered there every day, but this will be the last time the morning staff is great never had an issue with them. This is my first time ordering in the afternoon and he killed it for me. Can’t work. Customer service is not for everyone.
Please please save your sanity and go up three blocks north to the other Dunkin. I’ve had at least 6 negative experiences here. You order cold brew. You get iced coffee. You watch them do it! Then you complain. They acknowledge it and do it again. I feel like I’m being punked and Ashton Kutcher is gonna come out and say it’s all one big joke.
Atmosphere: 1
Food: 1
Service: 1
Everyday i do dunks
Atmosphere: 5
Food: 5
Service: 5
They close super early. They are still open yet the workers refuse to answer the drive thru or front desk. They say they have nothing left. When i worked here (2020)- we would never do this
Service: 1
Slow service. It took 10+ minutes to make one little cup of hashbrowns. It wasn't even busy. 6 people made three cups of coffee and just that food in that amount of time. Baffling!
Atmosphere: 2
Food: 4
Service: 2
All nice girls
Atmosphere: 5
Service: 5
Dunkin Donuts has a culture of bad service, horrible coffee, and donuts are garbage. Never choose Dunkin Donuts.
Atmosphere: 1
Food: 1
Service: 1
Coffee, donuts, and sandwiches. Drop da mic.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Donuts
I love dunkin donuts I just wish the staff were a little less grumpy and alot more personable.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Hazelnut Iced Coffee
The manager there is so rudeThey rang up my order wrong, and she didn’t even give me a chance to speak she, she literally shut the window in my face and said we find the errorThey are so unprofessional they need to be closed now someone needs to call corporateThat’s the third time going there an that Manager has given me an attitude For no reasonshe needs to find a different job out of customer service.She has a miserable look on her face like she is just waiting to pick a fight with her customers
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
i ordered an iced coffee at first, said i wanted to start over and do cold brew instead, and they end up making both the iced coffee and cold brew. i didn’t know what to do so i just took both. homegirl says “you didn’t pay for that, you need to pay for that, you know that right?” im non confrontational so i say ok fine lmao whatever. i scan my card and walk away, already annoyed at this lady’s energy. not even a second after payment goes through she’s saying my payment isn’t going thru. yes, maam, it did go through, you just have a complex right now. first off, why do they make stuff before it’s even paid for? make it make sense. gas station dunkin’s suck anyway.
I went in for a cup of ice and it only took me around 7 minutes with no people in line, 6 girls with attitude working on the same mood, even looking at you over the shoulder like you’re begging for food. Seriously the worst dunkin I’ve ever been.
Atmosphere: 1
Service: 1
I came in yesterday at 2:46 I ordered a large mocha latte with milk and whipped cream and less ice she gave me a medium with full cup of ice and no whipped cream missed up my whole ordered I will never get a another one from
Atmosphere: 5
Food: 1
Service: 1
rude workers, and people i know who worked there says how disrespectful and incapable of training correctly. The work area is always messy, and everyone there is rude.
Atmosphere: 1
Food: 1
Service: 1
worst dunkin i’ve ever been to by far the workers are so disrespectful and have a very mean attitude and mess up on orders all the
Atmosphere: 1
Food: 1
Service: 1
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