Chipotle Mexican Grill
66 Branch Ave, Providence
(401) 354-2434
Recent Reviews
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Barely anything in the bowl
And cold
Atmosphere: 1
Food: 1
Service: 1
7 people working and only 1 girl serving and 1 lady at the cashier. 1 girl cleaning and 1 guy cooking. And 2 girl's just chit-chating standing. Line was long
Atmosphere: 4
Food: 5
Service: 1
I went there during lunch time around 12 and the lady who cashed me out was very very rude ! I asked her if I could use two different forms of payment and she told me no and I know she was lying because I’ve done it before! And then my friend ordered food but she brought the wrong card in so we ran to get a new card out the car quickly. When we came back in she proceeded to take 3 other customers before she finally decided to take us. And when we were visibly upset about it she told us “it’s not my fault” but we didn’t say anything back we were on our lunch break and were just trying to pay for our food and go. She is the lady with the heavy accent.
Atmosphere: 1
Food: 4
Service: 1
I visited this location during my lunch break and unfortunately had a negative experience with the woman at the checkout register. She was unwelcoming and rude from the beginning. My friend attempted to use two forms of payment, but the cashier immediately said it wasn’t possible and made no effort to assist or explain further. Her attitude throughout the interaction was unpleasant.
Additionally, while I was in the process of paying — which only took a couple of minutes — she skipped over me and took the next customer, saying I was “taking too long.” I found this extremely disrespectful and unprofessional. The overall experience made us feel unwelcome, and I hope this feedback can be taken seriously to improve customer service at this location.
Atmosphere: 2
Food: 5
Service: 1
Nice staff
Atmosphere: 5
Food: 5
Service: 5
Rice was uncooked
Atmosphere: 5
Food: 1
Service: 5
The service was super fast! The atmosphere there was a little bland, to be honest. The food was good, but the interaction with the server was not very enthusiastic!
Atmosphere: 4
Food: 4
Service: 4
Extremely long line, waited 15 minutes to order, counter where food was prepared was filthy my burrito was rolled in sour cream and guacamole and other leftovers from other people's orders, they had one girl preparing all the food.... I probably won't go back to this location
Atmosphere: 3
Food: 4
Service: 3
It was good, I got a bowl and I was happy. I am disappointed that the tables at Chipotle are always so dam nasty. The over stuff everything and it goes everywhere. Anyways it was good but they need to clean up more...
Atmosphere: 4
Food: 4
Service: 3
Place is always dirty and this is the worst location u can go to will never return the food is slop !!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I would not advise placing a mobile order here. I placed my order before 9pm for a 9:10 pickup, thinking I could save time by just grabbing it and going. I got here at 9:10 exactly and it wasn't ready. No big deal, I can wait. I checked back at 9:20 and the clerk told me I was next in line. At 9:25 every employee left the floor. There were no employees in the kitchen for about 5 min. One couple came in, stood at the counter for 5 min and decided to go next door for a sandwich. That's what I would have done if I hadn't already paid for my order. Finally someone came out and made my order a little after 9:30. I'm not sure how it takes someone 30 min to build a single burrito bowl; there were only a handful of other orders (I came on a Monday night). They certainly weren't cleaning either; the kitchen and dinning floors were dirty and prep surfaces and tables were unwiped. Save time and just go to another location.
Atmosphere: 1
Food: 3
Service: 1
Delicious
Atmosphere: 5
Food: 5
Service: 5
Did a mobile order around 9:30 PM, seemed very easy and quick. The place wasn’t too busy that late and the workers were very friendly.
Note: they no longer put orders on the shelves out of fear of items being taken from other individuals, they will now ask you for your name from now on which I like better.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Steak Burrito
It's my first time eating in this place and the employees don't have the customer service that is needed in the restaurants. The place looks dirty and serves all the food as they feel like. What a bad service
Atmosphere: 1
Food: 3
Service: 1
Best chipper in the world, thanks Branch Ave
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