No public restroom for even paying customers, absolutely ridiculous. Smallest Dunkin interior I’ve ever seen and this building is huge and doesn’t share space with anyone.
Your team needs to redesign the interior customer experience for Dunkin lovers, or else you won’t be getting much more love from us.
Atmosphere: 1
Food: 1
Service: 1
Jade Rodrigues
Workers are incredibly rude and coffee is never made right , rushed at window on top of it by another worker. Rather drive 1 minute up the road to the Dunkin that’s kind and listens :)
Andrea
Food is standard for the franchise but they very frequently forget food and hand out wrong orders. They refuse to rectify the situation and you have to go through corporate.
Atmosphere: 2
Food: 4
Service: 1
jervonne williams
Second time not getting my order right. First just gives me cheese with no sausage. Just cheese with a English muffin. I ask for sausage no egg with cheese on a English muffin. Second time just eggs. Girls gives me the order quick like it was on purpose and a lackless have a good day with out even seeing who I am. Last time I’m going to this place as it’s really not hard what I order. I could say more.
Coffee always seems right but they don’t understand food orders
G. Q. Brathwaite
Just good and consistent.
Atmosphere: 4
Food: 4
Service: 5
arianna d
Poor service and quality of food. They lack basic customer service skills at this location. Food is always cold. Won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Pat K
Some chains in some places are better than other chains in other places, and I just got the best Iced Coffee and Doughnuts I've ever gotten (from within the Dunk-o-sphere) here this morning. Very efficiently too.
Food: 5
Service: 5
Nicole Courtemanche
Love getting a hidden burnt sandwich. Can’t even eat it
Atmosphere: 1
Food: 1
Service: 3
Wahyu Hidayat
Good and faster
Atmosphere: 5
Food: 5
Service: 5
Mar T
sad i can never get any almond milk in my drink after ordering 3x almond milk :( tired of dark coffee i didn’t order.
Can’t wait for this location to be open again.Its convenient as I’m passing to go to work up at the hospital.Can’t wait to see how everything turns out.I tend to always have a great experience when I go there,unless it’s in the afternoon the younger kids are working and generally don’t care.Also wanted to post a review many times but forgot to.I have came here a little over two years and have encountered Tony her customer service is impeccable from the customer before me also evern after me.Most times she has my order already up or even my coffee at the counter waiting for me.It’s just a great way to start my day off.Hopefully there is some change with the seating due to not being enough seats for all the customers that decides to stay and eat.All around great location!!can’t wait to get back to my norms.
Kwraqs YT
Crew is great
Atmosphere: 5
Food: 5
Service: 5
Hugo Weber
Love it
Atmosphere: 5
Food: 5
Service: 5
Jessica Dough
The customer service skills have gone down, I’ve never gotten so much attitude in a drive thru before.
Service: 1
Wendy Perry
Wow! Something I never knew about this location. They are the first ever to open in RI. Just wanted to share this piece of history.
"The first Dunkin' Donuts shop in Rhode Island opened on July 7, 1956 and is located at 1245 North Main Street in Providence"
No public restroom for even paying customers, absolutely ridiculous. Smallest Dunkin interior I’ve ever seen and this building is huge and doesn’t share space with anyone.
Your team needs to redesign the interior customer experience for Dunkin lovers, or else you won’t be getting much more love from us.
Atmosphere: 1
Food: 1
Service: 1
Workers are incredibly rude and coffee is never made right , rushed at window on top of it by another worker. Rather drive 1 minute up the road to the Dunkin that’s kind and listens :)
Food is standard for the franchise but they very frequently forget food and hand out wrong orders. They refuse to rectify the situation and you have to go through corporate.
Atmosphere: 2
Food: 4
Service: 1
Second time not getting my order right. First just gives me cheese with no sausage. Just cheese with a English muffin. I ask for sausage no egg with cheese on a English muffin. Second time just eggs. Girls gives me the order quick like it was on purpose and a lackless have a good day with out even seeing who I am. Last time I’m going to this place as it’s really not hard what I order. I could say more.
Coffee always seems right but they don’t understand food orders
Just good and consistent.
Atmosphere: 4
Food: 4
Service: 5
Poor service and quality of food. They lack basic customer service skills at this location. Food is always cold. Won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Some chains in some places are better than other chains in other places, and I just got the best Iced Coffee and Doughnuts I've ever gotten (from within the Dunk-o-sphere) here this morning. Very efficiently too.
Food: 5
Service: 5
Love getting a hidden burnt sandwich. Can’t even eat it
Atmosphere: 1
Food: 1
Service: 3
Good and faster
Atmosphere: 5
Food: 5
Service: 5
sad i can never get any almond milk in my drink after ordering 3x almond milk :( tired of dark coffee i didn’t order.
Restaurantji Recommends
Can’t wait for this location to be open again.Its convenient as I’m passing to go to work up at the hospital.Can’t wait to see how everything turns out.I tend to always have a great experience when I go there,unless it’s in the afternoon the younger kids are working and generally don’t care.Also wanted to post a review many times but forgot to.I have came here a little over two years and have encountered Tony her customer service is impeccable from the customer before me also evern after me.Most times she has my order already up or even my coffee at the counter waiting for me.It’s just a great way to start my day off.Hopefully there is some change with the seating due to not being enough seats for all the customers that decides to stay and eat.All around great location!!can’t wait to get back to my norms.
Crew is great
Atmosphere: 5
Food: 5
Service: 5
Love it
Atmosphere: 5
Food: 5
Service: 5
The customer service skills have gone down, I’ve never gotten so much attitude in a drive thru before.
Service: 1
Wow! Something I never knew about this location. They are the first ever to open in RI.
Just wanted to share this piece of history.
"The first Dunkin' Donuts shop in Rhode Island opened on July 7, 1956 and is located at 1245 North Main Street in Providence"
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