“Went in with my son. He was not sure what he really wanted. He tried a macchiato and didn’t care for it. The team working was so amazing They recommended a couple of things for him and even made something special for him to try. Absolutely amazing customer service! Thank you Krissy and Camille. You made us loyal customers for this location now.“
“Super packed the day that I went, but somehow it was the calmest Starbucks I’ve ever been to. This location seems perfectly staffed, and I love that the baristas don’t yell out names while people are studying. The warm moody lighting makes it a perfect addition to campus. Cutest Starbucks I’ve ever been to.Also!! Every time I see the lavender matcha it’s always gray and ugly and the cold foam ends up as a really thin layer. But at this location it was vibrant and had the perfect consistency! I love when baristas love to make drinks and do their best to make it work. With this particular drink it’s not realistic to expect this outcome every time, but I really appreciate the innovative approach that went into making the presentation as good as possible ?“
“What an incredible unbelievable experience after a tough night with my two year old, I was ready for a cup of coffee in the morning, so I got into my car and I looking for a place completely oblivious that I wasn’t carrying my wallet and Harborside Café me a huge favor give me a coffee give me warm And lots of cheer and smile. What a wonderful experience God bless the whole team at Harborside.“
“Love this location! I have been following the Manager Laurie since she was at the Biltmore hotel downtown. She left RI but then came back. Now she is near my new job. Her team is fabulous but in particular her recent hire Marcus is the epitome of Starbucks. When Laurie retires he should be promoted to manager! His energy is infectious. He makes my day brighter.“
“I go here often and rarely have any issues, although it’s much pricier than other Starbucks for the same exact beverage. The Starbucks at university heights is $6.97 and this store is $7.76 for the exact same drink with oat milk. 3 Other Starbucks I’ve checked in the area the price is at $7.17 . I also find the tables frequently dirty, my guess is the staff is so busy making drinks and so many people use the tables that they overlook cleaning them. I’ve asked them to clean my table several times and they always come do it but they could do a much better job. Also the rug under the table and glass window and ledges are often dirty. I would suggest investing in one of those little carpet sweepers. It might be time to invest in some new tables and chairs as well. I think those have been there since the place opened some 24 years ago. Get some more cushioned seats and maybe 1 or 2 tables that seat more than 2 people. People are constantly grabbing chairs from other tables because they are with more than two people. You could also put one or two cushioned seats with a little end table. Time to upgrade especially with those higher prices.“
“I like the recent update with the comfortable furniture and design. It makes a difference if you're sitting for a while. Just wish they could dim the light a bit near the fireplace. The outside patio is always nice in the warmer weather. Food/service is decent.“