“I have been to this location three times. I don’t usually go to Starbucks or drink my coffee outside, but my experiences here have been pretty great. The aesthetics of the place are definitely on point, the baristas are very sweet individuals, and my drinks came out amazing. Yes, the times I have went have been during their busy times, but what is a 7 minute wait for a drink? The baristas never looked like they were being burdened, even when I noticed that some customers were being obnoxious. The only thing I would say though is that the last two occasions I came here, there appeared to be a barista who was profusely coughing, the gentleman appeared a bit disheveled as well, I couldn’t help but worry about him, but also how that was a bit unsanitary. Aside from that, I really enjoyed my experience at this Starbucks, it is a shame I may not come by here again as I will be returning home, but I am very glad I got to experience such warmth from a wonderful team of hardworking individuals. They are the backbone of this place. Cheers to them.“
“Title: Amazing Remake of the Iced Brown Sugar Oat Milk Shaken Espresso!
I visited this location today after a less-than-great experience at another Starbucks where the barista struggled to make the Brown Sugar Oat Milk Shaken Espresso. If you’re a regular, you know how tricky it can be to find someone who truly perfects this drink! I want to emphasize that I completely understand how challenging it can be to master such a nuanced recipe, so I really value the effort all baristas put into their work—even if they’re still learning. Your service is always appreciated!
That said, today was an incredible experience. The staff were in such good spirits and truly went above and beyond. The cashier, a lovely person wearing glasses (sorry I didn’t catch her name!), was incredibly kind and immediately addressed our concerns. She brought the issue to the attention of a highly skilled barista with blonde hair (again, wish I got her name!), who handled the remake with care and kindness. Before I left, she even double-checked with me to make sure it looked right—and it absolutely did!
This was, hands down, the best Iced Brown Sugar Shaken Espresso I’ve ever had. To top it off, they even gave us a $4 gift card for our next drink, which was such a thoughtful gesture.
Thank you to this amazing team for turning my day around and reminding me why I love Starbucks! You all are AWESOME. Keep up the great work!“