Sat there for over 20 minutes waiting for baristas to finish my order only for it to come out incorrectly. Workers obviously seemed to be distracted and unable to keep up with orders
David Iacomini
So made an early stop at Starbucks near Brown University this morning... I think it was CJ, who opened the door where I was their first customer.... The locale has been renovated to better serve it's change in customer traffic, with a massive increase coming from online and app driven orders... A little different seating arrangement from the past, but still the same atmosphere and staff interaction. Nice Job.
Atmosphere: 5
Food: 5
Service: 5
The Coalition Radio POTaxpayer
What differentiates this from most Starbucks is the service. Great folks ... Friendly, and efficient! I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
D
The barista nailed my custom drink! Aha perfect! And gave me a cup of water for my dog! 🐶
Atmosphere: 5
Food: 5
Service: 5
Charles Southworth
The staff is good and quick. Other establishments have better coffee.
Atmosphere: 1
Food: 2
Service: 4
ron rego
Prices were very high
Parking: Parkin's hard, especially when the drive through is back up. It blocks the lanes, so it's hard to get In-N-Out.
Wheelchair accessibility: Good luck, Getting from ADA parking To the front door because the traffic And people. Are backed up on the drive through lane that goes all the way to the front of building.
I was reluctant to write this review but I feel after calling in and speaking to the manager I still do not see any change in the quality of service. I do believe this is the worst starbucks I have ever been to hands down. Maybe it's the location that inspires them to be ok with being mediocre I'm not sure. I have been having a issue with this Starbucks the last few weeks and I'm going to try my best not to return. I keep having an issue where they are overfilling my hot cup of coffee so it is spilling from the sides of the lid. They will fill the cup to the tippity top with 0 room. I called the store to explain my situation and the worker who answered told me they were having an issue with their lids that weren't cut properly. Then, put me on the phone with the manager that sounded like a young kid who could care less about my issue. His best solution for me was to tell me to ask for room at the top of my hot coffee when I order. I find this very odd because at any other Starbucks I can order the same drink and not have to do this. I can't explain enough how frustrating it is to sip my HOT coffee and have it spill on me. I also can not understand why I pay for this HOT coffee and have to deal with it spilling in my cup holder/all over my car. I have had to remove my lid and drink my coffee down before I drive off from their parking lot or else it turns into coffee being all over me and my car.
Other things to note since I'm already here. This is the only Starbucks I've been to that does not offer splash sticks. If you ask for napkins they will pass you crumbled up napkins like you're wrong for asking for them. Countless times they will literally pass me my cup of coffee dripping from the sides with a straight face like we both don't see the messy cup I'm being handed. Recently I have stuck to basic drinks but in the past I have noticed they are always out of ingredients to complete my order. Very thoughtless and messy service. It's hard to comprehend. I usually enjoy my cup of coffee but this Starbucks is making my experiences miserable lately. I hope someone in charge at this Starbucks can read this and make some changes. Again, I did not want to resort to this review but me calling in politely seems to not be important to the staff and the nonchalant manager.
Atmosphere: 1
Food: 1
Service: 1
B U
Sadly, this location, like many, uses the technique of blasting horrible loud pop music to discourage dining in. Yes, they don't want people staying, or working, or using the WiFI. It seems worse since they recently reduced the sitting area and tables.
Atmosphere: 1
Food: 3
Service: 3
Kumar
this coffee shop make my day bad daily very bad service . some time food mesh up some time coffee i never come back
Service: 1
Jacqueline DeCiantis
I love the workers here! They are very kind and welcoming. Definitely recommend this shop! ??
Every was fantastic
And good
Atmosphere: 5
Food: 5
Service: 5
Very long wait. Not enough staff
Food: 3
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
Cute local spot
Sat there for over 20 minutes waiting for baristas to finish my order only for it to come out incorrectly. Workers obviously seemed to be distracted and unable to keep up with orders
So made an early stop at Starbucks near Brown University this morning... I think it was CJ, who opened the door where I was their first customer.... The locale has been renovated to better serve it's change in customer traffic, with a massive increase coming from online and app driven orders... A little different seating arrangement from the past, but still the same atmosphere and staff interaction. Nice Job.
Atmosphere: 5
Food: 5
Service: 5
What differentiates this from most Starbucks is the service. Great folks ... Friendly, and efficient! I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
The barista nailed my custom drink! Aha perfect! And gave me a cup of water for my dog! 🐶
Atmosphere: 5
Food: 5
Service: 5
The staff is good and quick.
Other establishments have better coffee.
Atmosphere: 1
Food: 2
Service: 4
Prices were very high
Parking: Parkin's hard, especially when the drive through is back up. It blocks the lanes, so it's hard to get In-N-Out.
Wheelchair accessibility: Good luck, Getting from ADA parking To the front door because the traffic And people.
Are backed up on the drive through lane that goes all the way to the front of building.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
I was reluctant to write this review but I feel after calling in and speaking to the manager I still do not see any change in the quality of service. I do believe this is the worst starbucks I have ever been to hands down. Maybe it's the location that inspires them to be ok with being mediocre I'm not sure. I have been having a issue with this Starbucks the last few weeks and I'm going to try my best not to return. I keep having an issue where they are overfilling my hot cup of coffee so it is spilling from the sides of the lid. They will fill the cup to the tippity top with 0 room. I called the store to explain my situation and the worker who answered told me they were having an issue with their lids that weren't cut properly. Then, put me on the phone with the manager that sounded like a young kid who could care less about my issue. His best solution for me was to tell me to ask for room at the top of my hot coffee when I order. I find this very odd because at any other Starbucks I can order the same drink and not have to do this. I can't explain enough how frustrating it is to sip my HOT coffee and have it spill on me. I also can not understand why I pay for this HOT coffee and have to deal with it spilling in my cup holder/all over my car. I have had to remove my lid and drink my coffee down before I drive off from their parking lot or else it turns into coffee being all over me and my car.
Other things to note since I'm already here. This is the only Starbucks I've been to that does not offer splash sticks. If you ask for napkins they will pass you crumbled up napkins like you're wrong for asking for them. Countless times they will literally pass me my cup of coffee dripping from the sides with a straight face like we both don't see the messy cup I'm being handed. Recently I have stuck to basic drinks but in the past I have noticed they are always out of ingredients to complete my order. Very thoughtless and messy service. It's hard to comprehend. I usually enjoy my cup of coffee but this Starbucks is making my experiences miserable lately. I hope someone in charge at this Starbucks can read this and make some changes. Again, I did not want to resort to this review but me calling in politely seems to not be important to the staff and the nonchalant manager.
Atmosphere: 1
Food: 1
Service: 1
Sadly, this location, like many, uses the technique of blasting horrible loud pop music to discourage dining in. Yes, they don't want people staying, or working, or using the WiFI. It seems worse since they recently reduced the sitting area and tables.
Atmosphere: 1
Food: 3
Service: 3
this coffee shop make my day bad daily very bad service . some time food mesh up
some time coffee i never come back
Service: 1
I love the workers here! They are very kind and welcoming. Definitely recommend this shop! ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Lattes and shiet
Atmosphere: 4
Food: 4
Service: 4
Loading...