Ordered through the drive thru. Got the wrong food. Went in to find the so called manager swearing at the employees. Never got my food or a refund. This was on Nov 2 at 4:15pm. What a disaster. Never again.
Atmosphere: 1
Food: 1
Service: 1
Erin Oliva
I can not believe the actual ineptitude of this place. I am not bad mouthing food service in general but this place is ridiculous every single time. EVERY. SINGLE. TIME. this is this episode: Lets put a fragile not protected food item on the bottom of a large order. Thanks guys!!
Atmosphere: 1
Food: 1
Service: 1
Valerie Renaud
What time are you actually open until??? Website says until midnight but I pulled up to the drivethru at 9:45pm and sat there for 5 min waiting for someone to take my order. No one ever did so I drove up to the window and there was no one inside. Lights were all on and there were a couple cars behind me that ended up driving away too… This isn’t the first time this has happened either.
Atmosphere: 1
Food: 1
Service: 1
Liz Ferreira
Don’t advertise that you are open until 12 am and not stay open until 12 am and close at 11:45 pm instead.
Atmosphere: 1
Food: 1
Service: 1
D D
This is the worst Taco Bell by far. My issue is a simple one that they refuse to correct. I order a CHEESE quesadilla. They just keep putting chicken on it. I do not eat chicken nor can the chicken be easily removed. They have made this mistake 7 times now. I don't understand what is so complicated about a cheese quesadilla. I have even tried clarifying several different ways to see if it would make any difference...."I do not want a chicken quesadilla. I want a cheese quesadilla please" NOPE STILL WRONG. "I want a quesadilla with only cheese and the creamy jalapeño sauce, no chicken" NOPE STILL WRONG. "I want a quesadilla with NO chicken. A CHEESE quesadilla" NOPE STILL WRONG! I don't even care if they charged me the higher amount (as a chz quesadilla is cheaper. Its being rang in chz for less yet theyre putting chicken giving me a more expensive item than what I paid for but I DONT WANT THAT) but no. They just refuse to give me a cheese quesadilla and it's infuriating. A family member ordered this for me to bring to work this evening and they didn't check it. Now I have no dinner. And it's not the first time, now several have gone in the trash. What a waste of money! Get it together please....a tortilla with some cheese and sauce isn't a complicated order yet you manage to mess it up time and time again. It's really disappointing. No other Taco Bell has this issue but unfortunately this is the one near my house. ???
Atmosphere: 4
Food: 1
Service: 1
Kendall Murrell
Wasn't happy
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Taco
victor aponte
I love this place food always hot cleaning place bathrooms very
Atmosphere: 4
Food: 5
Service: 4
Cj Khoury
Rico is the man <3
Atmosphere: 5
Food: 5
Service: 5
M P
Very kind, friendly and well mannered young staff...not only are they patient with people when you place an order at the drive thru.. but they are also very polite and happy when you leave.. Wishing you a wonderful day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito
Dianna
went to tacobell and this is what i got for lettuce in it!!! poor service!!!??
Today Friday august 18th. I walked in at 11:40pm, this location closes at 12am. As soon as I walked in, the employee says “I don’t know how that door is unlocked, we are closed” mind you their hrs are till midnight. He just kept saying that they were closed.
Service: 1
Lisa Callei
It's Taco Bell. I get take out when I visit. I don't dine in. Hard tacos are my favorite. I love the Mexican pizza when you can get it.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taco
Lisa M C
It's Taco Bell. I get take out when I visit. I don't dine in. Hard tacos are my favorite. I love the Mexican pizza when you can get it.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taco
stephanie santos
Today 7/30@10pmEmployee Joshua weighed on me through drive through very rude and ignorant.Poor customer service skills gave me attitude when I asked. Why there was no ice in my soda Why my freezy was melted? Then I asked for sauce for my tacos for the second time. He gives me attitude and says receiving sauce. Now he told me that's the way the soda came with no ice And that's how the freezies are made I told him I work at taco bell on mineral spring ave I now come home open up my box Of tacos and they were a mess.Very poor service. They were more worried about the car that was in front of me. Which were the friends that I counted. I sat in the drive through for 11 minutes while he was just handing out a cup of soda.
Atmosphere: 1
Food: 1
Service: 1
j m
Ordered a chicken little meal for my daughter today and when she bit into it, there was a finger tip of a glove inside the sandwich. Not only is that disgusting, but what if she swallowed it?! When I called, because I was already back home, the manager said "sorry about that". I made a complaint to corporate.
Ordered through the drive thru. Got the wrong food. Went in to find the so called manager swearing at the employees. Never got my food or a refund. This was on Nov 2 at 4:15pm. What a disaster. Never again.
Atmosphere: 1
Food: 1
Service: 1
I can not believe the actual ineptitude of this place. I am not bad mouthing food service in general but this place is ridiculous every single time. EVERY. SINGLE. TIME. this is this episode: Lets put a fragile not protected food item on the bottom of a large order. Thanks guys!!
Atmosphere: 1
Food: 1
Service: 1
What time are you actually open until??? Website says until midnight but I pulled up to the drivethru at 9:45pm and sat there for 5 min waiting for someone to take my order. No one ever did so I drove up to the window and there was no one inside. Lights were all on and there were a couple cars behind me that ended up driving away too… This isn’t the first time this has happened either.
Atmosphere: 1
Food: 1
Service: 1
Don’t advertise that you are open until 12 am and not stay open until 12 am and close at 11:45 pm instead.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Taco Bell by far. My issue is a simple one that they refuse to correct. I order a CHEESE quesadilla. They just keep putting chicken on it. I do not eat chicken nor can the chicken be easily removed. They have made this mistake 7 times now. I don't understand what is so complicated about a cheese quesadilla. I have even tried clarifying several different ways to see if it would make any difference...."I do not want a chicken quesadilla. I want a cheese quesadilla please" NOPE STILL WRONG. "I want a quesadilla with only cheese and the creamy jalapeño sauce, no chicken" NOPE STILL WRONG. "I want a quesadilla with NO chicken. A CHEESE quesadilla" NOPE STILL WRONG! I don't even care if they charged me the higher amount (as a chz quesadilla is cheaper. Its being rang in chz for less yet theyre putting chicken giving me a more expensive item than what I paid for but I DONT WANT THAT) but no. They just refuse to give me a cheese quesadilla and it's infuriating. A family member ordered this for me to bring to work this evening and they didn't check it. Now I have no dinner. And it's not the first time, now several have gone in the trash. What a waste of money! Get it together please....a tortilla with some cheese and sauce isn't a complicated order yet you manage to mess it up time and time again. It's really disappointing. No other Taco Bell has this issue but unfortunately this is the one near my house. ???
Atmosphere: 4
Food: 1
Service: 1
Wasn't happy
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Taco
I love this place food always hot cleaning place bathrooms very
Atmosphere: 4
Food: 5
Service: 4
Rico is the man <3
Atmosphere: 5
Food: 5
Service: 5
Very kind, friendly and well mannered young staff...not only are they patient with people when you place an order at the drive thru.. but they are also very polite and happy when you leave.. Wishing you a wonderful day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean Burrito
went to tacobell and this is what i got for lettuce in it!!! poor service!!!??
Restaurantji Recommends
Today Friday august 18th. I walked in at 11:40pm, this location closes at 12am. As soon as I walked in, the employee says “I don’t know how that door is unlocked, we are closed” mind you their hrs are till midnight. He just kept saying that they were closed.
Service: 1
It's Taco Bell. I get take out when I visit. I don't dine in. Hard tacos are my favorite. I love the Mexican pizza when you can get it.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taco
It's Taco Bell. I get take out when I visit. I don't dine in. Hard tacos are my favorite. I love the Mexican pizza when you can get it.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Taco
Today 7/30@10pmEmployee Joshua weighed on me through drive through very rude and ignorant.Poor customer service skills gave me attitude when I asked. Why there was no ice in my soda Why my freezy was melted? Then I asked for sauce for my tacos for the second time. He gives me attitude and says receiving sauce. Now he told me that's the way the soda came with no ice And that's how the freezies are made I told him I work at taco bell on mineral spring ave I now come home open up my box Of tacos and they were a mess.Very poor service. They were more worried about the car that was in front of me. Which were the friends that I counted. I sat in the drive through for 11 minutes while he was just handing out a cup of soda.
Atmosphere: 1
Food: 1
Service: 1
Ordered a chicken little meal for my daughter today and when she bit into it, there was a finger tip of a glove inside the sandwich. Not only is that disgusting, but what if she swallowed it?! When I called, because I was already back home, the manager said "sorry about that". I made a complaint to corporate.
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