I ordered food online at 9:48 because they said they closed at 11pm. I got a confirmation email saying my order was received but it never came. So at 10:45 I called to see if anyone was coming before they closed and they said they had canceled the order because they were closing when I put it in even though it was within normal business hours. I received no cancelation email and no phone call. I understand if you close early and cannot fill out an order but if so you need to communicate with the customer because now I have a group of people who are hungry but by the time I got the information about the cancelation (which I had to go out and find for myself) everything else was also closing. Can’t comment on the food itself but I will surely be taking my business elsewhere.Edit: in response to the owners comment, I understand if online orders have a different time than the actual store but it was not made clear enough on the website and if that is the case the system should not have let me order or there should not have been an email sent out confirming my order. So I would recommend reprograming your website to avoid confusion for future customers. Also a phone call or an email regarding the cancelation still would have been nice so that I knew the order was in fact canceled.
Service: 1
Sarah Elizabeth
I love this place. I order delivery from here often, and the food is always hot and delicious. The drivers are really nice too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Jonathan Shelden
They just cancelled their order on us. Frustrating experience
Service: 1
Ali B-Raposo
The first time I got a pizza the bottom crust was doughy. I didn't make a fuss because it was takeout and it was ready way before we got there. The second time I had a calzone eating in and the same thing. I'm guessing it was not being cooked enough on the bottom. But the last visit, all was good and flavorful! Maybe it depends on the cook.
Wheelchair accessibility: No steps to enter
Atmosphere: 3
Food: 4
Service: 5
S R Mason
Buffalo chicken stuffed crust, dare I say the best slice of my life? Excellent pies here.
Atmosphere: 5
Food: 5
Service: 5
Ben Tickner
This is a great pizza place. ? try the half sheet, it's our favorite.
Went to the Briar lane location trying Kingstown pizza for the first time. I ordered the grilled Chicken Sandwich.There was no honey mustard on it. I ask for extra cheese, no extra cheese. The lettuce was yellow and white and soggy the tomatoes were soggy. I didn't even finish the sandwich. I would never come back to this place again. First experiment should be good
mary katharine
The contents of the delivery was wrong, and the driver was very rude when they returned with the remainder of the order, even when tipped twice and thanked graciously.The second delivery was incorrect as well.
Service: 1
Madison Sherlock
Absolutely amazing Pizza, and the fact that you can get a slice for only 3 dollars is an absolute steal! The pizza is very cheesy and delicious!
Nice people. Fast delivery. Versatile menu
Atmosphere: 3
Food: 3
Service: 4
I ordered food online at 9:48 because they said they closed at 11pm. I got a confirmation email saying my order was received but it never came. So at 10:45 I called to see if anyone was coming before they closed and they said they had canceled the order because they were closing when I put it in even though it was within normal business hours. I received no cancelation email and no phone call. I understand if you close early and cannot fill out an order but if so you need to communicate with the customer because now I have a group of people who are hungry but by the time I got the information about the cancelation (which I had to go out and find for myself) everything else was also closing. Can’t comment on the food itself but I will surely be taking my business elsewhere.Edit: in response to the owners comment, I understand if online orders have a different time than the actual store but it was not made clear enough on the website and if that is the case the system should not have let me order or there should not have been an email sent out confirming my order. So I would recommend reprograming your website to avoid confusion for future customers. Also a phone call or an email regarding the cancelation still would have been nice so that I knew the order was in fact canceled.
Service: 1
I love this place. I order delivery from here often, and the food is always hot and delicious. The drivers are really nice too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
They just cancelled their order on us. Frustrating experience
Service: 1
The first time I got a pizza the bottom crust was doughy. I didn't make a fuss because it was takeout and it was ready way before we got there. The second time I had a calzone eating in and the same thing. I'm guessing it was not being cooked enough on the bottom. But the last visit, all was good and flavorful! Maybe it depends on the cook.
Wheelchair accessibility: No steps to enter
Atmosphere: 3
Food: 4
Service: 5
Buffalo chicken stuffed crust, dare I say the best slice of my life? Excellent pies here.
Atmosphere: 5
Food: 5
Service: 5
This is a great pizza place. ? try the half sheet, it's our favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Half Sheet Pizza
Went to the Briar lane location trying Kingstown pizza for the first time. I ordered the grilled Chicken Sandwich.There was no honey mustard on it. I ask for extra cheese, no extra cheese. The lettuce was yellow and white and soggy the tomatoes were soggy. I didn't even finish the sandwich. I would never come back to this place again. First experiment should be good
The contents of the delivery was wrong, and the driver was very rude when they returned with the remainder of the order, even when tipped twice and thanked graciously.The second delivery was incorrect as well.
Service: 1
Absolutely amazing Pizza, and the fact that you can get a slice for only 3 dollars is an absolute steal! The pizza is very cheesy and delicious!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love this little pizza spot. Great tasting pizza and have been coming here for years!
Atmosphere: 5
Food: 4
Service: 5
worst pizza chain in RI
worst pizza chain in RI
Got extremely sick from a chicken Parmesan and a small cheese pizza. They are trash ?️
Parking: Who cares
Atmosphere: 1
Food: 1
Service: 1
If you want legitimate toasted sub sandwiches (meatball, chicken parm, and more), this place rocks.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Parm Grinder
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