Jersey Mike's Subs in Charleston

“The only issue I have is that new guy on the grill making the hot subs—he messes up my sub EVERY SINGLE TIME! How hard is it to follow a ticket? The young ladies who take the order write down exactly what I ask for, but as soon as it gets to him, it’s like he decides, “Screw it, I’ll do what I want!” Who does that? I’m beyond frustrated! I’ll probably go back because the place is decent otherwise, but I am DONE ordering hot subs unless I can stand there and personally supervise this guy messing with my food!!!“

“Ordered on mobile App. Got home to realize the item I deleted (jalapeños) from order were still placed in sub. Asked for pickles and was given lettuce instead…. No more Mobile App ordering, especially for $18 if I want to make sure the order is correct 😠“

“There seems to be quite a few new faces working there now, which is awesome to see! Staff is always welcoming and friendly when I come in. Kirk, the GM, is always present and very consistent. You can tell that his team respects him and they all get along. The service is speedy and there usually isn't a day when I come in there that I have to wait very long at all.
I usually come in for lunch, but I have stopped in there at dinner time and I get the same friendly service! Keep up the good work! My go-to Jersey Mike's location!“

“I love coming to this JM’s for lunch! I usually order ahead on the mobile app and I eat in-store. The staff are friendly and welcoming. The store is clean and always well stocked. I’ve never had an issue with my food and I’ve been ordering from here for over a year now.“

“Have had great experiences at this location. Friendly staff and seemingly more delicious food but this is my new home store from now on. Just want to thank them all again because this kind our outgoing friendliness isn’t found everywhere. Thanks again“

“Came in and scheduled the ordered wrong for the next day, it was a large catering order. Instead of saying we can’t do anything they acted urgently and made the order on the spot, super impressed. They also were very friendly and didn’t complain about anything. Highly recommend this location and team. The manager and lady running the register were top notch.“