Marco's Pizza in Charleston

“They offered a coupon for moving into the neighborhood! I went into the store to use it and there were probably 3 people with the same coupon and they had us all out of the store with fresh pizza in like 10 minutes!

Great job guys!“

“OUTSTANDING CUSTOMER SERVICE and the food was DELICIOUS!!! I reached out to the Folly Rd. Marco's about having quite a few pizzas, brownies and drinks delivered to a hotel where I had a group of 28 staying. I called the store a couple times in the weeks leading up to the delivery before placing my order online. Each time I called, the person that answered the phone was so polite and helpful. On delivery day, the driver ("9694-H.M.") was on time (a few minutes early, even!) and so polite. When I asked him about the plates and napkins I had requested when I called the store to confirm my order, he had forgotten them and you could tell he felt horrible. He was so apologetic (said he sees the note about the paper products now and just missed it earlier) and offered to go back to the store and get them or go out and buy some at the store around the corner and bring them back. I asked if he'd get reimbursed for that, and he said no, but that didn't matter (I told him it did matter and we didn't need to do that). The group was already starting to come down for dinner, so I asked the hotel if there was any way they could help out (their customer service had also been stellar!). The hotel "saved the day" and was able to provide some paper plates and napkins, so all was well. I told the driver "problem solved" and no worries. I really appreciated him offering to go above and beyond.....I thought service like that was long gone. I was so impressed with this young man. About 20 minutes later, he showed up again at the hotel with a grocery bag of paper plates and napkins (even though he knew the hotel was able to find some for us). I was so impressed with his integrity! I thanked him and said we were good and maybe he could keep those in his car in case he needs them another time. So, Marco's on Folly Beach Rd........not only did you guys provide a great dinner for my group, but had it delivered by a person who is OUTSTANDING at his job!!! Thank you so much for making our evening GREAT!“

“Kristen and Jayden along with a very friendly African American guy who works with Jayden are beyond friendly and respectful!! Great pizza for a chain !! I will continue using them as the employees continue their amazing service!!! Respectfully Patrick “