Pizza a Modo Mio (New York Pizzeria)

I’m picky when it comes to pizza- and as someone that grew up on Chicago tavern, I’m quick to call a spade a spade. These guys get a thumbs up! NY Pep with hot honey was great! I wish I was in town longer and I’d give the Chicago tavern a try! Lots of different regional pizza options!

Just don’t show up 5 minutes before close and expect a pizza to be thrown in- be respectful to their time as you should be with your own. We unfortunately saw a handful of folks “surprised” that you couldn’t place an order just before close. Newsflash folks- get there early if you want some great pizza! When they sell out, they sell out- and that’s how you know it’s great! Will be back when in the CHS!

Atmosphere: 5

Food: 5

Service: 5

Cheese was pretty good. Not sure what's going on with the Cheese garlic bread, may need another look at that. Margherita pizza was interesting, no sauce, barley noticeable cheese and cold chunks of tomatoes.
Wish the crust had flavor. Service was good and its a cool little spot

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: NY Style

Delivery order came hot and pizza is amazing! Try the chicken roll!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Hate to share this because I was truly excited to try this place after hearing countless great things, but unfortunately was very disappointed to say the least. We decided the 20 minute drive for take out would be worth it after everything we’ve heard.

My order was ready on time when I got there, I paid, and was out the door in less than 5 minutes. When I got to the car, I realized I was short one item - no problem. I went back in and was met with some resistance about my missing item. After insisting I didn’t receive the garlic knots, I was begrudgingly handed a crumbled up brown bag and told to have a nice night.

To start, the caesar salad was completely laughable - some chopped iceberg and maybe romaine, cores included, and soft (stale) croutons hardly qualifies as a Caesar salad. Oh the dressing you say? None to be found. It was the saddest, most colorless, salad I’ve seen.

The garlic knots were cooked to oblivion, and were hard as rocks. Garlic is a generous adjective to describe the knots as they were strictly dry mounds of bread with otherwise very little flavor. If only the croutons on the “salad” were this crispy. But it’s only an appetizer, surely the pizza that I’ve heard so much about will make up for it.

A Roman tomato pie and Sicilian pan pizza should have been just what we needed to turn this around, but again, we were sadly disappointed. I understand a Roman pie is supposed to be thin and crispy, but this crust looked like the floor of a dried up lake, you know the type. And reheating it in the oven, just enough to warm it up, only made it that much worse.

The Sicilian is the only item that you could call decent, but certainly not the 5 star pizza we looked forward to.

Our excitement was unfortunately for nothing and our Friday just wasn’t as sweet as it could (should) have been. We’ll stick with our tried and true pizza spots from here on out. Do better guys…

Atmosphere: 2

Food: 1

Service: 1

extended review coming - HIGHLY RECOMMENDED

Atmosphere: 5

Food: 5

Service: 5

Had the Jersey Shore Breakfast sandwich this morning. If you know you know this was not a pork roll egg and cheese. The pork roll was super thin and only one piece at that. VERY DISAPPOINTING!

Atmosphere: 3

Food: 1

Service: 4

Tried this place and was disappointed. The pizza was burnt and lacked toppings. An eggplant pizza should have more than one piece of eggplant per slice. It doesn’t feel worth the price.

I honestly wasn’t planning to leave a review, until I saw how feedback is handled. I noticed the owner’s responses to negative reviews come across as dismissive. Calling customers concerns about food safety “ridiculous,” or telling people off under the guise of “educating” them when they’re unhappy with the quality they received, comes across as unprofessional. And recently they posted telling customers to stop complaining about issues like lack of cheese or sauce because they think their food is good as is, which doesn’t sit right to me.

While I understand this is a small, family-run business, that shouldn’t mean customers can’t share honest feedback. Supporting small businesses matters, but so does how customers are treated and how concerns are handled, and that seems to be lacking here.

Compelling pizza I have had, very little flavor very low sauce very little cheese and toppings were barely spread across the pizza primarily focused in the middle. I’m not sure why anyone recommended this to me

Atmosphere: 3

Food: 1

Service: 3

If you're looking for A New Pizzeria, then Modo Mio, in West Ashley, is it. The Best of Pizza on Low Coast.

Food: 5

Recommended dishes: Pepperoni Pizza, NY Style

Great dining experience. I will definitely recommend. Thank you to the chef.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

I have to say I was very excited when this pizza shop opened in West Ashley, but I have been mostly disappointed every time I order. From not getting my order right to forgetting to make my pizza when called in. The staff seems careless and doesn’t take pride in the product they serve. I don’t want to eat a pizza I didn’t order just because the staff can’t make it properly.

The Chicago tavern is by far the best pizza they have, and while it’s great, this place has only been able to make it right once out of the three times I ordered it. The first time I opened the box and it was a regular New York pizza, and not the Chicago Tavern. The most recent time they did not have that in stock. If it’s on your menu, have the ingredients to make it every single time, period.

I can only hope the owner gets back to the West Ashley shop and makes sure the operation is being run smoothly. Until then, there’s no telling what pizza you’ll get next.

Atmosphere: 4

Food: 3

Service: 2

The pizza here is good and we make the drive all the way from Summerville but service has gone down since opening other new locations. For example, long wait times on the phone, sub par service from employees and we recently saw an employee walk out from the bathroom without washing their hands after. From what I’m aware they are supposed to wash their hands after walking out from using the bathroom and touching doorknobs regardless if they washed inside. We still decided to keep coming here despite that. However after our last interaction we won’t be back. We check their social media before making the 30 minute drive down there because we have seen them close for various occasions. When we called to place an order we were immediately put on hold, with no greeting, for 10 minutes then hung up on. We heard someone talking, and we thought it was an accident so we called back and same thing, immediately put on hold for 15 minutes until someone finally answers and said they’ve been closed all day. By the time we heard this, we were about five minutes out so we decided to drive down there anyways to figure out our next plan. There was a sign on the door and all lights were out. We checked all their social media platforms- Facebook, Instagram, and local fb pages again to see if we missed a post about them being closed and could not find a single post about it. We thought this was odd so we directly reached out to Mike the owner. His responses were rude. He was defensive instead of showing empathy for a customer. We asked kindly where he posted about it being closed and explained how we genuinely want to be aware for next time we want to order from them and he said you want me to prove it and sent an image that he made and apparently posted to their social media, but claims he deleted so people wouldn’t get confused. Either he is lying to us or that is bad practice to remove a post before their normal operating hours even ended. I looked back and seen other posts about them being closed are still up, so I have no idea why they would have deleted this one off all their pages. Either way, the situation and his responses were unprofessional and because of that, we will no longer be customers of this establishment. His response to social media after the fact, which I posted a screenshot of, was even more unprofessional. This review is not because we went when they were closed, it’s about how they handled the whole situation. We had been supporting them for years, and are appalled at the response to this. Had Mike handled things differently, we probably would have been back. We love supporting small businesses and local food establishments so it’s a shame there was such a lack of customer service here.

Service: 1

Delicious bagels, now I can’t wait to have their pizza on our next visit to see family!

Atmosphere: 5

Food: 5

Service: 5

Born and Raised on Long Island, and can confidently say Mike and his team are making the Best Pizza In SC. Thank you for scratching the NY pizza itch hundreds of miles away!

Atmosphere: 5

Food: 5

Service: 5

Great service and fantastic pizza. Not many places can do this many styles of pizza this good!

Atmosphere: 5

Food: 5

Service: 5