Ye Ole Fashioned Cafe & Ice Cream

1319 Sam Rittenberg Blvd, Charleston
(854) 999-1406

Recent Reviews

Shaneque Limehouse

The only reason I’m giving this 4 stars is because I was a frequent customer and their food was always hot, delicious, and fresh!!! I am also giving it 4 stars because the owner fully refunded me after I didn’t receive my food and he/she clearly knows how to treat people who patron his restaurant. I was a little early for pickup, so I understood that my food wasn’t ready. But there have been times where I have done the same and it was, so I didn’t think anything of it. The manager at this location told me that I would need to go through Chow Now who I originally ordered through. Ok, understandable. AFTER I left and contacted Chow Now, they called and she told them she will only be issuing me a partial refund because my fries were ready and not my sandwich. She failed to tell me this in person, “because she’s not gonna sit up here and argue”. Yet proceeded to just that almost blowing out my ear drum out with all her yapping like a rabid dog! The fact is, she knew exactly what she was doing. In fact, the other young lady at the counter told me they were just starting on my order, so of course I’m going to think nothing was ready! I didn’t make a fuss, nor was I angry because it wasn’t their fault that I was early. I just simply asked for a refund. After finding out that her intentions was to never fully refund me. I called up there and spoke with her in what started out as a calm conversation. She then got EXTREMELY rude, raising her voice, and started yelling and over talking me. Very nasty! Worst customer service I have literally EVER received and as someone who has been in customer service for years, this experience was mind blowing. I live far from this location but I come here for work and planned on bringing my kids here to enjoy food and ice cream one Saturday because it’s seriously one of the best locations quality wise and because our location closed down. But it’s safe to say I won’t be a returning customer. I don’t do well with nasty and mean managers who talk to people like they don’t care if they receive their business. Good luck to that lady, because one day she will talk to the wrong person like that! Thank goodness I have changed, I almost drove back up there and asked her to speak to me just like she did over the phone but she isn’t worth it and never will be. I hope whatever she brought on her shoulders to work with her today, gets better! Because she’s usually really sweet, I don’t even have to ask for condiments because she’ll make sure they are in my bag. Sad. Thank you to the owner for refunding me fully. And to the General Manager for taking care of this on my behalf. Blessings.

Joe Leopold

Great milk shake spot.

Atmosphere: 5

Food: 5

Service: 5

Maria Harris

Amazing food and servic. I highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Marilyn Keating

Great ice cream and wonderful staff.

Atmosphere: 5

Food: 5

Service: 5

Mason Deinema

Unfortunately when ordering through Uber eats. Ye ole fashioned cafe forgot to give the driver my entire order. When I called to ask what happened they took forever to answer then when they did finally answer they hung up as soon as I said hello.

Atmosphere: 5

Food: 5

Service: 1

Kevin Krawchuk

Cannot recommend. Walked in and sat at the counter. No one ever acknowledged me sitting there. No one came by to take my order! There are tons of other lunch options than tolerating poor service.

Service: 1

Amanda Williams

Great Service! Friendly and fast. Our new go to spot for lunch! Food was delicious. Keep up the great work.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Anthonia Morgan

Amoniee is 1 of the best cashier/team members here at this Ye Ole Fashion. Always Have A Great Attitude And Greets Me With The Biggest Smile Ever.. And The Food Be Just As Good As The

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Charles Gaffney

Gonna miss the burger special on Monday???We love this place!!!!!Parking: Be careful crossing

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheeseburger

O Rentals

Amazing as always, Love this location!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak, Sundae

jimi adams

Good if a tad pricey.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Sundae

Anton Me

Perfect place for my family! Delicious and tasty food ??Definitely, I’ll come

Atmosphere: 5

Food: 5

Service: 5

Al Bradham

Fresh cooked food. Value is good for the money. Lots of ice cream.

Atmosphere: 4

Food: 5

Service: 5

David C.

Service is terrible took almost an hour to get my food. Staff seemed to be very disorganized. Several customers got their order before mine came out - big disappointment. I won't be back.

James Dean

Food was very delicious Amoniee came by to check too see if we were okay awesome customer

Atmosphere: 5

Food: 5

Service: 5

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